Daya Tarik Testimonial di Sosial Media dan Citra Merek terhadap Keputusan Pembelian

  • Marsya Ma’ruvinna El-Mekka Rostianto Univesitas Muhammadiyah Sukabumi
  • Asep M Ramdan Univesitas Muhammadiyah Sukabumi
  • Faizal Mulia Univesitas Muhammadiyah Sukabumi

Abstract

The aim this research is to know the influence of testimonial and brand image towards buying decision. The method of this research is using kind of samples including random samples and questionnaires to 200 consumers. The analytical technique, in here is multiple linear analysis technique, and for the hypotesis testing, we use statistic test partially (testing t) and simultaneous test (testing f). The reseacrh result for testing t indicates that both testimonial and brand image have significant influence towards buying decision. According to probability value of sig. 0,000 < 0,05 means that both testimonial and brand image  have significant influence towards buying decision. According to the coefficient of determination test result of 0,354 can be interpreted that influence of testimonial and brand image towards buying decision is 35,4%. The rest of 64,6% were influenced by other factors that were not mentioned on this research.

Keywords : Testimonial, Brand Image, Buying desicion

References

Achmadi, RN., dan Hidayat, A.M. (2018) : Pengaruh Brand Image terhadap Keputusan Pembelian pada Produk Honda Beat di Kota Bandung, E-Proceending of Applied Science, 4(1), 21-29.

Chakraborty, U., dan Bhat, S. (2018) : Credibility of online reviews and its impact on brand image, 41(1), 148-160.

Chang, H., dan Wei, H. (2011) : The moderating effect of customer perceived value on online shopping behaviour. Journal Online Information Review, 35 (3), 333-359.

Danial R. Deni M. Et al .. (2018). “Pedoman Penulisan Skripsi. Sukabumi : Program Studi Administrasi Bisnis Fakultas Ilmu Administrasi dan Humaniora Universitas Muhammadiyah Sukabumi.

Djumarno, Sjafar, O., & Djamaludin, S. (2017) : The Effect of Brand Image, Product Quality, and Relationship Marketing on Customer Satisfaction and Loyalty. Journal of Business Marketing and Management, 15-24.

Ghifani, A., & Syahputra. (2017) : Pengaruh Citra Merek terhadap Keputusan Pembelian Produk Smartphone OPPO pada Universitas Telkom, Jurnal Bisnis dan Iptek, 30(2), 81-89.

Kasih, R.P. (2012) : Analisis Faktor-faktor yang Memperngaruhi Keputusan Konsumen dalam Membeli Produk, Jurnal Manajemen Pemasaran, 1-15.

Kotler, dan Keller. (2008). Manajemen Pemasaran. Edisi 13. Jilid 1. Jakarta: Penerbit Erlangga.

Kotler, Philip and Kevin Lane Keller. (2016). Marketing management. 15th edition, Pearson Education,Inc

Lumanauw, B. (2014) : Iklan dan Citra Merek terhadap Keputusan Pembelian Kartu GSM TRI di Manado, Jurnal EMBA, 2(3),1575-1583

Malik, M.E, Ghafoor, M.M,. Iqbal, H.K., Ali, Q., Hunbal, H,. Noman, M.,… Ahmad, B. (2013) : Impact of Brand Image and Advertisement on Consumer Buying Behavior. 23(1),117-122

Ma’ruf, (2005). Manajemen Pemasaran. Jakarta: Yrama Widya

Romadhoni, M. (2015) : “Pengaruh Citra Merek (Brand Image) terhadap Pengambilan Keputusan Pembelian Sepatu Nike pada Mahasiswa FIK UNY”, Skripsi.

Riduwan. 2008. Dasar-Dasar Stastika. Bandung: Alfabeta.

Sangadji, dan Sopiah. (2013). Perilaku Konsumen. Yogyakarta : Penerbit Andi.

Sugiyono. (2014). Metode Penelitian Bisnis. Bandung : Alfabeta.

Suryadinningrat, F. (2012) : Profil Tipe Testimonial Online pada Produk Komputer terhadap Sikap atas Iklan dan Sikap atas Perilaku Pembeli, Jurnal Penelitian dan Pengukuran Psikologi, 1(1), 85-91.

Tresnati, R, & Siti Ningrum, M. (2018) : Pengaruh Iklan Testimoni terhadap Keputusan Pembelian, Jurnal Manajemen, 4(1), 275-278.

Umar, Husein. (2011). Metode Penelitian untuk Skripsi dan Tesis Bisnis. Jakarta: Rajawali Pers.

Utama, D.H, & Rosalina, F. (2016) : Pengaruh Testimoni dalam Periklanan, Jurnal Manajemen, 15(1), 97-117.

Zhang, Y. (2018) : The Impact of Brand Image on Consumer Behavior: A Literature Review. Journal of Business and Management, 3, 58-62.
Published
2019-07-31
Abstract viewed = 695 times
PDF downloaded = 730 times