Analisis Pengaruh Praktek Work Life Balance, Kepuasan Kerja, dan Tingkat Stres terhadap Retensi Karyawan di Industri Perbankan di Indonesia
Abstract
This research aims to analyze the influence of Work Life Balance (WLB) practices, job satisfaction, and stress levels on employee retention in the banking industry in Indonesia. The survey method was used to collect data from 350 respondents. The results of the analysis show that WLB practices and job satisfaction have a significant positive influence on employee retention, while stress levels have a significant negative influence. Mediation analysis shows that job satisfaction mediates the relationship between WLB practices and employee retention, as well as between stress levels and employee retention. In conclusion, banking company management needs to pay attention to and improve WLB practices, manage work stress, and pay attention to factors that influence job satisfaction to retain quality and committed employees in the long term.
Keywords: Banking Industry, Employee Retention, Indonesia, Job Satisfaction, Stress Levels, Work Life Balance Practices.
References
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Beauregard, T. A., & Henry, L. C. (2009). Making the link between work-life balance practices and organizational performance. Human resource management review, 19(1), 9-22.
Beehr, T. A., Jex, S. M., Ghosh, P., Johnson, C. M., Redmon, W. K., & Mawhinney, T. C. (2001). The management of occupational stress. Handbook of organizational performance: Behavior analysis & management, 225-254.
Boris, -., C., –. (2023). A Study on Employee Retention at Saawariya Education Consultancy. International Journal For Multidisciplinary Research, doi: 10.36948/ijfmr.2023.v05i01.1439
Carlson, D. S., Kacmar, K. M., & Williams, L. J. (2000). Construction and initial validation of a multidimensional measure of work–family conflict. Journal of Vocational behavior, 56(2), 249-276.
Cooper, C. L., Dewe, P., & O'Driscoll, M. P. (2001). Organizational stress: A review and critique of theory, research, and applications.
Dr.C., Gomathy. (2023). A study on employee retentions and its strategies. Indian Scientific Journal Of Research In Engineering And Management, doi: 10.55041/ijsrem11914
Dr., B.S.Gaikwad. (2022). Factors Affecting Job Satisfaction Of Employees In Private Sector Bank: An Exploratory Study. Journal of Pharmaceutical Negative Results, doi: 10.47750/pnr.2022.13.s09.246
D., Janis, Bibiyana., N.Bhuvaneswari. (2022). Stress management of bank employees in tirunelveli district. International journal of engineering technology and management sciences, doi: 10.46647/ijetms.2022.v06i05.035
Eko, Sujadi., Yuserizal, Bustami., M., Y., Muhammad, Fadhli. (2023). Depression, anxiety and stress associated with work motivation of indonesian bank employees in the new normal during the covid-19 era. Jurnal Psikologi (edisi elektronik), doi: 10.35760/psi.2023.v16i1.6821
E., J., Valishin. (2022). The Impact of Human Resource Management Practices in Financial Organizations on Job Satisfaction. doi: 10.2991/assehr.k.220208.070
Greenhaus, J. H., & Beutell, N. J. (1985). Sources of conflict between work and family roles. Academy of management review, 10(1), 76-88.
Griffeth, R. W., & Hom, P. W. (2001). Retaining valued employees. sage.
Halid, Hasan., Farika, Nikmah., Sudarmiatin. (2022). Bank employees’ problems due to the imbalance of work and family demands. Banks and Bank Systems, doi: 10.21511/bbs.17(1).2022.15
J.B., Firth., Roya, Haj, Rahimi. (2022). Employee Retention. doi: 10.4337/9781800377486.employee.retention
Judge, T. A., Thoresen, C. J., Bono, J. E., & Patton, G. K. (2001). The job satisfaction–job performance relationship: A qualitative and quantitative review. Psychological bulletin, 127(3), 376.
Kyndt, E., Dochy, F., Michielsen, M., & Moeyaert, B. (2009). Employee retention: Organisational and personal perspectives. Vocations and learning, 2, 195-215.
Lazarus, R. S., & Folkman, S. (1984). Stress, appraisal, and coping. Springer publishing company.
Locke, E. A., Sirota, D., & Wolfson, A. D. (1976). An experimental case study of the successes and failures of job enrichment in a government agency. Journal of Applied Psychology, 61(6), 701.
Mitra, Shabab., Behzad, Fouladi, Dehaghi. (2023). Stress and Anxiety Among Bank Staffs Facing COVID-19 Outbreak: A Cross-sectional Study. jundishapur journal of health sciences, doi: 10.5812/jjhs-132522
M., R., Afda., Isni, Andriana., Lina, Dameria, Siregar. (2022). The Pengaruh Stres Kerja terhadap Kinerja Karyawan PT. Bank Rakyat Indonesia Kantor Cabang A. Rivai Palembang. Transformasi Manageria, doi: 10.47467/manageria.v3i2.2419
Muhammad, Subhan, Iswahyudi. (2023). Effect of Work-Life Balance, Telecommuting, Job Satisfaction, Sleep Duration, and Stress Management on the Physical and Mental Health of Overseas Workers in Jakarta. doi: 10.58812/wsis.v1i02.46
M., R., Afda., Isni, Andriana., Lina, Dameria, Siregar. (2022). The Pengaruh Stres Kerja terhadap Kinerja Karyawan PT. Bank Rakyat Indonesia Kantor Cabang A. Rivai Palembang. Transformasi Manageria, doi: 10.47467/manageria.v3i2.2419
N, Krishnamoorthy., Ambreen, Aisha. (2022). An Empirical Study of Employee Retention in the Information Technology Sector in Bangalore City. East Asian Journal of Multidisciplinary Research, doi: 10.55927/eajmr.v1i7.902
Netania, Emilisa. (2023). Pengaruh work from home dan work life-balance terhadap work engagement dengan job satisfaction sebagai pemoderasi pada work engagement karyawan pt. bank central asia tbk saat pandemi covid-19. Jurnal Maneksi, doi: 10.31959/jm.v12i1.1293
Published
2024-09-11
Section
Articles
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