Pengaruh Authentic Leadership, Information Management, Organizational Identification dan Knowledge Management terhadap Job Performance pada PT. Hino di Jakarta Timur dan Jawa Timur
Abstract
This research aims to analyze the influence of Authentic Leadership, Information Management, Organizational Identification and Knowledge Management on Job Performance at PT. HINO in East Jakarta and East Java. Data was collected from 178 PT respondents. HINO in East Jakarta and East Java with the data collection technique used is sample. Data analysis used descriptive statistics by finding the average using SPSS version 26, as well as multiple regression analysis for hypothesis testing using SPSS version 26. Previously the instrument had been tested using validity and reliability tests in which all statement items were valid and reliable. The research results show that Authentic Leadership has a positive effect on Job performance, Information Management has a positive effect on Job Performance, Organizational Identification has a positive effect on Job performance, and Knowledge Management has a positive effect on Job performance. The managerial implication of this research is that managers make employees feel comfortable at work and provide advice to employees about their work (Authentic Leadership). And managers can help new employees adapt to new jobs for new employees by sharing information and experiences with old employees so that new employees at PT. Hino feel helped in their work (Information Management) and can also be more helpful to employees. feel ownership of the company (Organizational Identification). Apart from that, managers must help employees to gain more knowledge about old and new jobs and the company's competitors in the market (Knowledge Management). Lastly, managers must help get new information about work and employees believe that by always getting new information about their work they can maintain employee work performance so they don't miss out on new information (Job performance).
Keywords: Authentic Leadership, Information Management, Organizational Identification, Knowledge Management, Job Performance.
References
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Chen, A. N. K., Hwang, Y., & Raghu, T. S. (2010). Knowledge Life Cycle, Knowledge Inventory, and Knowledge Acquisition Strategies *. In The Author Journal compilation C (Vol. 41). Decision Sciences Institute.
Devece, C., Palacios-Marqués, D., Galindo-Martín, M. Á., & Llopis-Albert, C. (2017). Information Systems Strategy and its Relationship With Innovation Differentiation and Organizational Performance. Information Systems Management, 34(3), 250–264. https://doi.org/10.1080/10580530.2017.1330002
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Emilisa, N., Wiguna, P. A., & Simangunsong, A. (2018). Keterkaitan Proses Manajemen Pengetahuan Dengan Kinerja Kerja Yang Dimediasi Oleh Kinerja Manajemen Pengetahuan: Bukti Empiris Pada Perusahaan Penyalur Tenaga Kerja Indonesia (Tki). Jurnal Manajemen Dan Pemasaran Jasa, 10(1), 117–128. https://doi.org/10.25105/jmpj.v10i1.2273
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Gatling, A., Kang, H. J. A., & Kim, J. S. (2016). The effects of authentic leadership and organizational commitment on turnover intention. Leadership and Organization Development Journal, 37(2), 181–199. https://doi.org/10.1108/LODJ-05-2014-0090
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Lidya Kandou, Y., Lengkong, V. P. K., Sendow, G., Manajemen, J., Ekonomi, F., & Bisnis, D. (2016). Yunita Lidya Kandou The Influence Of Knowledge Management, Skill, And Attitude On Employee Performance (Study At Bank Sulutgo Office In Manado). In Jurnal Berkala Ilmiah Efisiensi (Vol. 16, Issue 01).
Loi, R., Chan, K. W., & Lam, L. W. (2014). Leader-member exchange, organizational identification, and job satisfaction: A social identity perspective. Journal of Occupational and Organizational Psychology, 87(1), 42–61. https://doi.org/10.1111/joop.12028
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Mehmood, Q., Hamstra, M. R. W., & Schreurs, B. (2020). Employees’ perceptions of their manager’s authentic leadership: Considering managers’ political skill and gender. Personnel Review, 49(1), 202–214. https://doi.org/10.1108/PR-03-2019-0097
Mo, Z., Li, Y.-F., & Fan, P. (2015). Effect of Online Reviews on Consumer Purchase Behavior. Journal of Service Science and Management, 08(03), 419–424. https://doi.org/10.4236/jssm.2015.83043
Muhammad Kholis & Ary Ferdian, A., & Upb, J. (2019). Pengaruh Dimensi Manajemen Pengetahuan Terhadap Kompetensi Karyawan Di Pt Pln (Persero) Area Pelayanan Jaringan Yogyakarta. 7(1).
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Ribeiro, N., Duarte, A. P., Filipe, R., & Torres de Oliveira, R. (2020). How Authentic Leadership Promotes Individual Creativity: The Mediating Role of Affective Commitment. Journal of Leadership and Organizational Studies, 27(2), 189–202. https://doi.org/10.1177/1548051819842796
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Siti Wahyuni, & Netania Emilisa. (2023). Konsekuensi Work From Home Terhadap Organizational Identification pada Karyawan Perusahaan Handtools di Jakarta. Jurnal Sains Manajemen Dan Akuntansi, 15(1), 1–20. https://doi.org/https://doi.org/10.37151/jsma.v15i1.110
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Arshadi, N., & Hayavi, G. (2013). The Effect of Perceived Organizational Support on Affective Commitment and Job Performance: Mediating Role of OBSE. Procedia - Social and Behavioral Sciences, 84, 739–743. https://doi.org/10.1016/j.sbspro.2013.06.637
Asian Productivity Organization. (2013). Knowledge management for the public sector (S. Talisayon, Ed.). Asian Productivity Organization. https://www.apo-tokyo.org/wp-content/uploads/2014/08/Knowledge-Management-for-the-Public-Sector-2013.pdf
Aulia, S., Muhammad, J., & Lindawati Kartika, S. (n.d.). Pengaruh Budaya Organisasi dan Employee Engagement terhadap Kinerja Karyawan pada PT PLN (Persero) Area Bekasi.
Babbie, E. R. (2007). The Basics of Social Research, 4th Edition.
Bieńkowska, A., & Tworek, K. (2020). Job performance model based on Employees’ Dynamic Capabilities (EDC). Sustainability (Switzerland), 12(6). https://doi.org/10.3390/su12062250
Blader & Tyler. (2014). Perceived organizational support and OID 0 Perceived Organizational Support and Organizational Identification: Joint Moderating Effects of Employee Exchange Ideology and Employee Investment.
Chamlou, N., Muzi, S., & Ahmed, H. (2011). ALMALAUREA WORKING PAPERS no. 31 Understanding the Determinants of Female Labor Force Participation in the Middle East and North Africa Region: Th R l f Ed i d S i l N i A The Role of Education and Social Norms in Amman. www.almalaurea.it/en/aziende/
Chen, A. N. K., Hwang, Y., & Raghu, T. S. (2010). Knowledge Life Cycle, Knowledge Inventory, and Knowledge Acquisition Strategies *. In The Author Journal compilation C (Vol. 41). Decision Sciences Institute.
Devece, C., Palacios-Marqués, D., Galindo-Martín, M. Á., & Llopis-Albert, C. (2017). Information Systems Strategy and its Relationship With Innovation Differentiation and Organizational Performance. Information Systems Management, 34(3), 250–264. https://doi.org/10.1080/10580530.2017.1330002
Devece-Carañana, C. A., Peris-Ortiz, M., & Rueda-Armengot, C. (2015). A scale for measuring information management in organisations. Gestion 2000, Volume 32(2), 49–60. https://doi.org/10.3917/g2000.322.0049
Diamantidis, A. D., & Chatzoglou, P. (2019). Factors affecting employee performance: an empirical approach. International Journal of Productivity and Performance Management, 68(1), 171–193. https://doi.org/10.1108/IJPPM-01-2018-0012
Domínguez-Escrig, E., Mallén Broch, F. F., Chiva, R., & Lapiedra Alcamí, R. (2022). Authentic leadership: boosting organisational learning capability and innovation success. Learning Organization. https://doi.org/10.1108/TLO-01-2021-0007
Edopkolor, J. E., Chukwuemeke, H. E., & Osifo, K. E. (2022a). Knowledge Management and Job Performance of Business Studies Teachers: The Mediating Effect of Work Engagement. In MRIJ (Vol. 17, Issue 1).
Edopkolor, J. E., Chukwuemeke, H. E., & Osifo, K. E. (2022b). Knowledge Management and Job Performance of Business Studies Teachers: The Mediating Effect of Work Engagement. In MRIJ (Vol. 17, Issue 1).
Edwards, M. R. (2005). Organizational identification: A conceptual and operational review. In International Journal of Management Reviews (Vol. 7).
Emilisa, N., Wiguna, P. A., & Simangunsong, A. (2018). Keterkaitan Proses Manajemen Pengetahuan Dengan Kinerja Kerja Yang Dimediasi Oleh Kinerja Manajemen Pengetahuan: Bukti Empiris Pada Perusahaan Penyalur Tenaga Kerja Indonesia (Tki). Jurnal Manajemen Dan Pemasaran Jasa, 10(1), 117–128. https://doi.org/10.25105/jmpj.v10i1.2273
Gary Yukl. (2015). Leadership in Organizations (S. Yagan, B. Mickelson, Holle Sarah, & Santora Ashley, Eds.; 8th ed.). Library of Congress.
Gatling, A., Kang, H. J. A., & Kim, J. S. (2016). The effects of authentic leadership and organizational commitment on turnover intention. Leadership and Organization Development Journal, 37(2), 181–199. https://doi.org/10.1108/LODJ-05-2014-0090
Gillet, N., Colombat, P., Michinov, E., Pronost, A. M., & Fouquereau, E. (2013). Procedural justice, supervisor autonomy support, work satisfaction, organizational identification and job performance: The mediating role of need satisfaction and perceived organizational support. Journal of Advanced Nursing, 69(11), 2560–2571. https://doi.org/10.1111/jan.12144
Gurteen, D. (2012). Knowledge Management, Organizational Culture. Journal Of Knowledge Management, 2(2). https://doi.org/https://doi.org/10.1108/13673279810800744
Hafsah, A. N. A., & Muafi, M. (2022). Peran Organizational Identification Sebagai Mediator Pengaruh Job Insecurity Terhadap Islamic Organizational Citizenship Behavior dan Kinerja Karyawan. MANAJERIAL, 9(01), 34. https://doi.org/10.30587/manajerial.v9i01.3155
Hermawan, S., & Amirullah. (2016). Metode Penelitian Bisnis Bandung. CV Alfa Beta.
Heru, T., & Haryokusumo, D. (2018). “Black Box” between Authentic Leadership and Follower Commitment. Jurnal Dinamika Manajemen, 9(1), 126–139. https://doi.org/10.15294/jdm.v9i1.14658
Kell, H. J., & Motowidlo, S. J. (2013). Using Multimodal Cues to Automatically Assess Monologue Video Interviews View project. https://www.researchgate.net/publication/303918880
Kimiz Dalkir. (2005). Knowledge Management in Theory and Practice. British Library. www.books.elsevier.com
Lee, J., & Lee, Y. K. (2016). Can working hour reduction save workers? Labour Economics, 40, 25–36. https://doi.org/10.1016/j.labeco.2016.02.004
Lidya Kandou, Y., Lengkong, V. P. K., Sendow, G., Manajemen, J., Ekonomi, F., & Bisnis, D. (2016). Yunita Lidya Kandou The Influence Of Knowledge Management, Skill, And Attitude On Employee Performance (Study At Bank Sulutgo Office In Manado). In Jurnal Berkala Ilmiah Efisiensi (Vol. 16, Issue 01).
Loi, R., Chan, K. W., & Lam, L. W. (2014). Leader-member exchange, organizational identification, and job satisfaction: A social identity perspective. Journal of Occupational and Organizational Psychology, 87(1), 42–61. https://doi.org/10.1111/joop.12028
Mael, F., & Ashforth, B. E. (1992). Alumni and their alma mater: A partial test of the reformulated model of organizational identification. Journal of Organizational Behavior, 13(2), 103–123. https://doi.org/10.1002/job.4030130202
Masa’deh, R., Shannak, R., Maqableh, M., & Tarhini, A. (2017). The impact of knowledge management on job performance in higher education: The case of the University of Jordan. Journal of Enterprise Information Management, 30(2), 244–262. https://doi.org/10.1108/JEIM-09-2015-0087
Mehmood, Q., Hamstra, M. R. W., & Schreurs, B. (2020). Employees’ perceptions of their manager’s authentic leadership: Considering managers’ political skill and gender. Personnel Review, 49(1), 202–214. https://doi.org/10.1108/PR-03-2019-0097
Mo, Z., Li, Y.-F., & Fan, P. (2015). Effect of Online Reviews on Consumer Purchase Behavior. Journal of Service Science and Management, 08(03), 419–424. https://doi.org/10.4236/jssm.2015.83043
Muhammad Kholis & Ary Ferdian, A., & Upb, J. (2019). Pengaruh Dimensi Manajemen Pengetahuan Terhadap Kompetensi Karyawan Di Pt Pln (Persero) Area Pelayanan Jaringan Yogyakarta. 7(1).
Obeidat, B. Y., Al-Suradi, M. M., Masa’deh, R., & Tarhini, A. (2016). The impact of knowledge management on innovation: An empirical study on Jordanian consultancy firms. Management Research Review, 39(10), 1214–1238. https://doi.org/10.1108/MRR-09-2015-0214
Pereira, G. S., Honorio, A. R., Gasparetto, B. R., Lopes, C. M. A., Lima, D. C. N. d., & Tribst, A. A. L. (2019). Influence of information received by the consumer on the sensory perception of processed orange juice. Journal of Sensory Studies, 34(3). https://doi.org/10.1111/joss.12497
Peus, C., Wesche, J. S., Streicher, B., Braun, S., & Frey, D. (2012). Authentic Leadership: An Empirical Test of Its Antecedents, Consequences, and Mediating Mechanisms. Journal of Business Ethics, 107(3), 331–348. https://doi.org/10.1007/s10551-011-1042-3
Pinasti, P., Nurdin, H., Studi Manajemen, P., Ekonomi dan Bisnis, F., Muhammadiyah Palembang Alamat, U., Jend Ahmad Yani, J., & Palembang Sumatera Selatan, U. (2022). Pengaruh Knowledge Management Terhadap Kinerja Karyawan Publishing Institution. http://jurnal.um-palembang.ac.id/motivasi
ramezan, majid, Sanjaghi, M. E., & Rahimian Kalateh baly, H. (2013). Organizational change capacity and organizational performance. Journal of Knowledge-Based Innovation in China, 5(3), 188–212. https://doi.org/10.1108/jkic-07-2013-0012
Ribeiro, N., Duarte, A. P., Filipe, R., & Torres de Oliveira, R. (2020). How Authentic Leadership Promotes Individual Creativity: The Mediating Role of Affective Commitment. Journal of Leadership and Organizational Studies, 27(2), 189–202. https://doi.org/10.1177/1548051819842796
Sekaran, U. B. Roger. (2016). Research Methods for Business: a skill-building Approach. www.wileypluslearningspace.com
Singh, R. (2016). The Impact of Intrinsic and Extrinsic Motivators on Employee Engagement in Information Organizations. Journal of Education for Library and Information Science Online, 57(2), 197–206. https://doi.org/10.12783/issn.2328-2967/57/2/11
Siti Wahyuni, & Netania Emilisa. (2023). Konsekuensi Work From Home Terhadap Organizational Identification pada Karyawan Perusahaan Handtools di Jakarta. Jurnal Sains Manajemen Dan Akuntansi, 15(1), 1–20. https://doi.org/https://doi.org/10.37151/jsma.v15i1.110
Suhartini, T. (2020). Implementasi Kepemimpinan Otentik dan Person-Organisation Fit serta Hubungannya dengan Kontrak Psikologis dan Komitmen Organisasional Islami. JESI (Jurnal Ekonomi Syariah Indonesia), 10(2), 132. https://doi.org/10.21927/jesi.2020.10(2).132-149
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Published
2024-03-20
Section
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Copyright (c) 2024 Dimas Baskoro Putra, Netania Emilisa, Beta Oki Baliartati
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