Pengaruh Supply Chain Management Terhadap Firm Performance Melalui Information Technology Pada Virtual Hotel Operator (VHO) Kota Malang
Keywords:
Supply Chain Management, Firm Performance, Information Technology, Virtual Hotel Operator (VHO).
Abstract
This research aims to determine the influence of financial knowledge, income, financial attitude, and personality on financial management behavior among owners of Micro, Small, and Medium Enterprises (MSMEs) in the village of Tawang, with a focus on the production of woven lurik fabric. All owners of MSMEs specializing in woven lurik fabric in the village of Tawang were included in this study, and the sampling method applied was saturation sampling. Primary data were obtained through the distribution of questionnaires to 86 respondents who are owners of MSMEs. Data was analyzed using multiple regression analysis methods. The results of the study indicate that financial knowledge has a positive and significant influence on financial management behavior among owners of MSMEs specializing in woven lurik fabric in the village of Tawang. Income has a positive and significant influence on financial management behavior among owners of MSMEs specializing in woven lurik fabric in the village of Tawang. Financial attitude has a positive and significant influence on financial management behavior among owners of MSMEs specializing in woven lurik fabric in the village of Tawang. Personality has a positive and significant influence on financial management behavior among owners of MSMEs specializing in woven lurik fabric in the village of Tawang.
References
Alvarado, U. Y., & Kotzab, H. (2001). Supply Chain Management: The Integration of Logistics in Marketing. Industrial Marketing Management, 30(2), 183–198. https://doi.org/10.1016/S0019-8501(00)00142-5
Ardito, L., Petruzzelli, A. M., Panniello, U., & Garavelli, A. C. (2019). Towards Industry 4.0: Mapping digital technologies for supply chain management-marketing integration. Business Process Management Journal, 25(2), 323–346. https://doi.org/10.1108/BPMJ-04-2017-0088
Cachon, G. P., & Fisher, M. (2000). Linked references are available on JSTOR for this article : Supply Chain Inventory Management and the Value of Shared Information. Management Science, 46(8), 1032–1048.
Cao, M., & Zhang, Q. (2011). Supply chain collaboration: Impact on collaborative advantage and firm performance. Journal of Operations Management, 29(3), 163–180. https://doi.org/10.1016/j.jom.2010.12.008
Collins, J. D., Worthington, W. J., Reyes, P. M., & Romero, M. (2010). Knowledge management, supply chain technologies, and firm performance. Management Research Review, 33(10), 947–960. https://doi.org/10.1108/01409171011083969
Esper, T. L., Ellinger, A. E., Stank, T. P., Flint, D. J., & Moon, M. (2010). Demand and supply integration: A conceptual framework of value creation through knowledge management. Journal of the Academy of Marketing Science, 38(1), 5–18. https://doi.org/10.1007/s11747-009-0135-3
Hair JR, J. F., Black, W. C., J.Babin, B., & Anderson, R. E. (2009). Joseph F. Hair, William C. Black, Barry J. Babin, Rolph E. Anderson - Multivariate Data Analysis (7th Edition)-Prentice Hall (2009).pdf (p. 161).
Jüttner, U., Christopher, M., & Godsell, J. (2010). A strategic framework for integrating marketing and supply chain strategies. International Journal of Logistics Management, 21(1), 104–126. https://doi.org/10.1108/09574091011042205
Kaliani Sundram, V. P., Chandran, V., & Awais Bhatti, M. (2016). Supply chain practices and performance: the indirect effects of supply chain integration. Benchmarking: An International Journal, 23(6), 1445–1471. https://doi.org/10.1108/BIJ-03-2015-0023
Kaya, E., & Azaltun, M. (2012). Role of information systems in supply chain management and its application on five-star hotels in Istanbul. Journal of Hospitality and Tourism Technology, 3(2), 138–146. https://doi.org/10.1108/17579881211248808
Lebdioui, A. (2022). The political economy of moving up in global value chains: how Malaysia added value to its natural resources through industrial policy. Review of International Political Economy, 29(3), 870–903. https://doi.org/10.1080/09692290.2020.1844271
Li, S., Ragu-Nathan, B., Ragu-Nathan, T. S., & Subba Rao, S. (2006). The impact of supply chain management practices on competitive advantage and organizational performance. Omega, 34(2), 107–124. https://doi.org/10.1016/j.omega.2004.08.002
Macchion, L., Moretto, A., Caniato, F., Caridi, M., Danese, P., & Vinelli, A. (2015). Production and supply network strategies within the fashion industry. International Journal of Production Economics, 163, 173–188. https://doi.org/10.1016/j.ijpe.2014.09.006
Sundram, V. P. K., Bahrin, A. S., Abdul Munir, Z. B., & Zolait, A. H. (2018). The effect of supply chain information management and information system infrastructure. Journal of Enterprise Information Management, 31(5), 751–770. https://doi.org/10.1108/JEIM-06-2017-0084
Sundram, V. P. K., Bahrin, A. S., Othman, A. A., & Munir, Z. A. (2017). Green supply chain management practices in Malaysia manufacturing industry. International Journal of Supply Chain Management, 6(2), 89–95.
Sundram, V. P. K., Chhetri, P., & Bahrin, A. S. (2020). The Consequences of Information Technology, Information Sharing and Supply Chain Integration, towards Supply Chain Performance and Firm Performance. Journal of International Logistics and Trade, 18(1), 15–31. https://doi.org/10.24006/JILT.2020.18.1.015
Tang, C. S. (2006). Perspectives in supply chain risk management. International Journal of Production Economics, 103(2), 451–488. https://doi.org/10.1016/j.ijpe.2005.12.006
Thong, J. Y. L., & Yap, C. S. (1995). CEO characteristics, organizational characteristics and information technology adoption in small businesses. Omega, 23(4), 429–442. https://doi.org/10.1016/0305-0483(95)00017-I
Trkman, P., Mertens, W., Viaene, S., & Gemmel, P. (2015). From business process management to customer process management. Business Process Management Journal, 21(2), 250–266. https://doi.org/10.1108/BPMJ-02-2014-0010
Wong, C. W. Y., Lai, K., & Ngai, E. W. T. (2009). The role of supplier operational adaptation on the performance of IT-enabled transport logistics under environmental uncertainty. International Journal of Production Economics, 122(1), 47–55. https://doi.org/10.1016/j.ijpe.2008.12.023
Wong, C., Boon‐itt, S., & Wong, C. (2011). The contingency effects of environmental uncertainty on the relationship between supply chain integration and operational performance. Journal of Operations Management, 29(6), 604-615. https://doi.org/10.1016/j.jom.2011.01.003
Erdil, A. and Erbıyık, H. (2017). The holistic perception of information technology and the importance on the supply chain management. International Journal of Research in Business and Social Science (2147-4478), 6(3), 1-12. https://doi.org/10.20525/ijrbs.v6i3.694
Fuchs, C., Beck, D., Lienland, B., & Kellner, F. (2018). The role of it in automotive supplier supply chains. Journal of Enterprise Information Management, 31(1), 64-88. https://doi.org/10.1108/jeim-03-2017-0038
Lin, Y. and Tserng, H. (2001). A model of supply chain management for construction using information technology.. https://doi.org/10.22260/isarc2001/0025
Nafisa, U., Liestyana, Y., Utami, Y., Wahyuningsih, T., Satmoko, A., & Tugiyo, T. (2023). The analysis of information and communication technology, supply chain management, competitive advantage, and smes performanc. Journal of International Conference Proceedings, 6(1), 26-36. https://doi.org/10.32535/jicp.v6i1.2229
Sinaga, J., Anggraeni, E., & Slamet, A. (2021). The effect of supply chain management practices and information and communication technology on competitive advantage and firm performance (case study: smes of processed food in jakarta). Indonesian Journal of Business and Entrepreneurship. https://doi.org/10.17358/ijbe.7.1.91
Talluri, S. (2000). An it/is acquisition and justification model for supply‐chain management. International Journal of Physical Distribution & Logistics Management, 30(3/4), 221-237. https://doi.org/10.1108/09600030010325984
Erdil, A. and Erbıyık, H. (2017). The holistic perception of information technology and the importance on the supply chain management. International Journal of Research in Business and Social Science (2147-4478), 6(3), 1-12. https://doi.org/10.20525/ijrbs.v6i3.694
Ou, C., Liu, F., Hung, Y., & Yen, D. (2010). A structural model of supply chain management on firm performance. International Journal of Operations & Production Management, 30(5), 526-545. https://doi.org/10.1108/01443571011039614
Sundram, V., Chhetri, P., & Bahrin, A. (2020). The consequences of information technology, information sharing and supply chain integration, towards supply chain performance and firm performance. Journal of International Logistics and Trade, 18(1), 15-31. https://doi.org/10.24006/jilt.2020.18.1.015
Widyanesti, S. and Masyithah, S. (2018). Pengaruh supply chain management practices dan marketing capability terhadap firm performance melalui competitive advantage. Mix Jurnal Ilmiah Manajemen, 8(2), 208. https://doi.org/10.22441/mix.2018.v8i2.002
Bagozzi, P. R., & Yi, Y. (2012). Specification, Evaluation, and Interpretation of Structural Equation Models. Academy of Marketing Science, 40, 8-34.
Afifah, N. (2022). Pengaruh supply chain management terhadap kinerja operasional perusahaan studi kasus pada pizza hut kota samarinda. Jurnal Administrasi Bisnis Fisipol Unmul, 10(4), 290. https://doi.org/10.54144/jadbis.v10i4.9091
Hidayatuloh, M., Sudarwati, S., & Pawenang, S. (2022). Kinerja karyawan ditinjau dari pengembangan sumber daya manusia, teknologi informasi, dan promosi jabatan. Jurnal Manajemen, 14(1), 103-110. https://doi.org/10.30872/jmmn.v14i1.10783
Jumady, E. and Fajriah, Y. (2020). Green supply chain management : mediasi daya saing dan kinerja perusahaan manufaktur. Jurnal Ilmiah Teknik Industri, 8(1). https://doi.org/10.24912/jitiuntar.v8i1.6899
Ludipa, O., Rahayu, R., & Juita, V. (2018). Pengaruh investasi teknologi informasi terhadap kinerja perusahaan. Jurnal Kajian Manajemen Bisnis, 7(1). https://doi.org/10.24036/jkmb.10882200
Purnomo, H. and Santosa, E. (2016). Kapabilitas pemasaran dan operasi serta pengaruhnya pada supply chain management dan kinerja perusahaan. Jurnal Ekonomi Dan Bisnis, 17(3), 79. https://doi.org/10.24914/jeb.v17i3.295
Sanders, N. (2007). An empirical study of the impact of e‐business technologies on organizational collaboration and performance. Journal of Operations Management, 25(6), 1332-1347. https://doi.org/10.1016/j.jom.2007.01.008
Sumayyah, S., Zahara, I., & Handayani, M. (2023). Pengaruh teknologi informasi dan kesesuaian kompensasi terhadap kecurangan akuntansi. JAP, 1(1), 45. https://doi.org/10.25273/jap.v1i1.15329
Susanto, H., Padmalia, M., & Rita, M. (2021). Analisa dampak manajemen rantai nilai dalam masa pandemi covid pada kinerja perusahaan (studi pada perusahaan keluarga sektor manufaktur di jawa timur). Business and Finance Journal, 6(2), 155-166. https://doi.org/10.33086/bfj.v6i2.2040
Hair, J. F., et. al. 2009. Multivariate Data Analysis 7th ed. Prentice-Hall, New Jersey
Hair, J. F. et. al. 2017. A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). SAGE Publications, Los Angeles
Hair, J. F. et. al. 2019. Partial Least Squares Structural Equation ModelingBased Discrete Choice Modeling: An Illustration In Modeling Retailer Choice. Business Research. 12(1) : 115-142.
Ardito, L., Petruzzelli, A. M., Panniello, U., & Garavelli, A. C. (2019). Towards Industry 4.0: Mapping digital technologies for supply chain management-marketing integration. Business Process Management Journal, 25(2), 323–346. https://doi.org/10.1108/BPMJ-04-2017-0088
Cachon, G. P., & Fisher, M. (2000). Linked references are available on JSTOR for this article : Supply Chain Inventory Management and the Value of Shared Information. Management Science, 46(8), 1032–1048.
Cao, M., & Zhang, Q. (2011). Supply chain collaboration: Impact on collaborative advantage and firm performance. Journal of Operations Management, 29(3), 163–180. https://doi.org/10.1016/j.jom.2010.12.008
Collins, J. D., Worthington, W. J., Reyes, P. M., & Romero, M. (2010). Knowledge management, supply chain technologies, and firm performance. Management Research Review, 33(10), 947–960. https://doi.org/10.1108/01409171011083969
Esper, T. L., Ellinger, A. E., Stank, T. P., Flint, D. J., & Moon, M. (2010). Demand and supply integration: A conceptual framework of value creation through knowledge management. Journal of the Academy of Marketing Science, 38(1), 5–18. https://doi.org/10.1007/s11747-009-0135-3
Hair JR, J. F., Black, W. C., J.Babin, B., & Anderson, R. E. (2009). Joseph F. Hair, William C. Black, Barry J. Babin, Rolph E. Anderson - Multivariate Data Analysis (7th Edition)-Prentice Hall (2009).pdf (p. 161).
Jüttner, U., Christopher, M., & Godsell, J. (2010). A strategic framework for integrating marketing and supply chain strategies. International Journal of Logistics Management, 21(1), 104–126. https://doi.org/10.1108/09574091011042205
Kaliani Sundram, V. P., Chandran, V., & Awais Bhatti, M. (2016). Supply chain practices and performance: the indirect effects of supply chain integration. Benchmarking: An International Journal, 23(6), 1445–1471. https://doi.org/10.1108/BIJ-03-2015-0023
Kaya, E., & Azaltun, M. (2012). Role of information systems in supply chain management and its application on five-star hotels in Istanbul. Journal of Hospitality and Tourism Technology, 3(2), 138–146. https://doi.org/10.1108/17579881211248808
Lebdioui, A. (2022). The political economy of moving up in global value chains: how Malaysia added value to its natural resources through industrial policy. Review of International Political Economy, 29(3), 870–903. https://doi.org/10.1080/09692290.2020.1844271
Li, S., Ragu-Nathan, B., Ragu-Nathan, T. S., & Subba Rao, S. (2006). The impact of supply chain management practices on competitive advantage and organizational performance. Omega, 34(2), 107–124. https://doi.org/10.1016/j.omega.2004.08.002
Macchion, L., Moretto, A., Caniato, F., Caridi, M., Danese, P., & Vinelli, A. (2015). Production and supply network strategies within the fashion industry. International Journal of Production Economics, 163, 173–188. https://doi.org/10.1016/j.ijpe.2014.09.006
Sundram, V. P. K., Bahrin, A. S., Abdul Munir, Z. B., & Zolait, A. H. (2018). The effect of supply chain information management and information system infrastructure. Journal of Enterprise Information Management, 31(5), 751–770. https://doi.org/10.1108/JEIM-06-2017-0084
Sundram, V. P. K., Bahrin, A. S., Othman, A. A., & Munir, Z. A. (2017). Green supply chain management practices in Malaysia manufacturing industry. International Journal of Supply Chain Management, 6(2), 89–95.
Sundram, V. P. K., Chhetri, P., & Bahrin, A. S. (2020). The Consequences of Information Technology, Information Sharing and Supply Chain Integration, towards Supply Chain Performance and Firm Performance. Journal of International Logistics and Trade, 18(1), 15–31. https://doi.org/10.24006/JILT.2020.18.1.015
Tang, C. S. (2006). Perspectives in supply chain risk management. International Journal of Production Economics, 103(2), 451–488. https://doi.org/10.1016/j.ijpe.2005.12.006
Thong, J. Y. L., & Yap, C. S. (1995). CEO characteristics, organizational characteristics and information technology adoption in small businesses. Omega, 23(4), 429–442. https://doi.org/10.1016/0305-0483(95)00017-I
Trkman, P., Mertens, W., Viaene, S., & Gemmel, P. (2015). From business process management to customer process management. Business Process Management Journal, 21(2), 250–266. https://doi.org/10.1108/BPMJ-02-2014-0010
Wong, C. W. Y., Lai, K., & Ngai, E. W. T. (2009). The role of supplier operational adaptation on the performance of IT-enabled transport logistics under environmental uncertainty. International Journal of Production Economics, 122(1), 47–55. https://doi.org/10.1016/j.ijpe.2008.12.023
Wong, C., Boon‐itt, S., & Wong, C. (2011). The contingency effects of environmental uncertainty on the relationship between supply chain integration and operational performance. Journal of Operations Management, 29(6), 604-615. https://doi.org/10.1016/j.jom.2011.01.003
Erdil, A. and Erbıyık, H. (2017). The holistic perception of information technology and the importance on the supply chain management. International Journal of Research in Business and Social Science (2147-4478), 6(3), 1-12. https://doi.org/10.20525/ijrbs.v6i3.694
Fuchs, C., Beck, D., Lienland, B., & Kellner, F. (2018). The role of it in automotive supplier supply chains. Journal of Enterprise Information Management, 31(1), 64-88. https://doi.org/10.1108/jeim-03-2017-0038
Lin, Y. and Tserng, H. (2001). A model of supply chain management for construction using information technology.. https://doi.org/10.22260/isarc2001/0025
Nafisa, U., Liestyana, Y., Utami, Y., Wahyuningsih, T., Satmoko, A., & Tugiyo, T. (2023). The analysis of information and communication technology, supply chain management, competitive advantage, and smes performanc. Journal of International Conference Proceedings, 6(1), 26-36. https://doi.org/10.32535/jicp.v6i1.2229
Sinaga, J., Anggraeni, E., & Slamet, A. (2021). The effect of supply chain management practices and information and communication technology on competitive advantage and firm performance (case study: smes of processed food in jakarta). Indonesian Journal of Business and Entrepreneurship. https://doi.org/10.17358/ijbe.7.1.91
Talluri, S. (2000). An it/is acquisition and justification model for supply‐chain management. International Journal of Physical Distribution & Logistics Management, 30(3/4), 221-237. https://doi.org/10.1108/09600030010325984
Erdil, A. and Erbıyık, H. (2017). The holistic perception of information technology and the importance on the supply chain management. International Journal of Research in Business and Social Science (2147-4478), 6(3), 1-12. https://doi.org/10.20525/ijrbs.v6i3.694
Ou, C., Liu, F., Hung, Y., & Yen, D. (2010). A structural model of supply chain management on firm performance. International Journal of Operations & Production Management, 30(5), 526-545. https://doi.org/10.1108/01443571011039614
Sundram, V., Chhetri, P., & Bahrin, A. (2020). The consequences of information technology, information sharing and supply chain integration, towards supply chain performance and firm performance. Journal of International Logistics and Trade, 18(1), 15-31. https://doi.org/10.24006/jilt.2020.18.1.015
Widyanesti, S. and Masyithah, S. (2018). Pengaruh supply chain management practices dan marketing capability terhadap firm performance melalui competitive advantage. Mix Jurnal Ilmiah Manajemen, 8(2), 208. https://doi.org/10.22441/mix.2018.v8i2.002
Bagozzi, P. R., & Yi, Y. (2012). Specification, Evaluation, and Interpretation of Structural Equation Models. Academy of Marketing Science, 40, 8-34.
Afifah, N. (2022). Pengaruh supply chain management terhadap kinerja operasional perusahaan studi kasus pada pizza hut kota samarinda. Jurnal Administrasi Bisnis Fisipol Unmul, 10(4), 290. https://doi.org/10.54144/jadbis.v10i4.9091
Hidayatuloh, M., Sudarwati, S., & Pawenang, S. (2022). Kinerja karyawan ditinjau dari pengembangan sumber daya manusia, teknologi informasi, dan promosi jabatan. Jurnal Manajemen, 14(1), 103-110. https://doi.org/10.30872/jmmn.v14i1.10783
Jumady, E. and Fajriah, Y. (2020). Green supply chain management : mediasi daya saing dan kinerja perusahaan manufaktur. Jurnal Ilmiah Teknik Industri, 8(1). https://doi.org/10.24912/jitiuntar.v8i1.6899
Ludipa, O., Rahayu, R., & Juita, V. (2018). Pengaruh investasi teknologi informasi terhadap kinerja perusahaan. Jurnal Kajian Manajemen Bisnis, 7(1). https://doi.org/10.24036/jkmb.10882200
Purnomo, H. and Santosa, E. (2016). Kapabilitas pemasaran dan operasi serta pengaruhnya pada supply chain management dan kinerja perusahaan. Jurnal Ekonomi Dan Bisnis, 17(3), 79. https://doi.org/10.24914/jeb.v17i3.295
Sanders, N. (2007). An empirical study of the impact of e‐business technologies on organizational collaboration and performance. Journal of Operations Management, 25(6), 1332-1347. https://doi.org/10.1016/j.jom.2007.01.008
Sumayyah, S., Zahara, I., & Handayani, M. (2023). Pengaruh teknologi informasi dan kesesuaian kompensasi terhadap kecurangan akuntansi. JAP, 1(1), 45. https://doi.org/10.25273/jap.v1i1.15329
Susanto, H., Padmalia, M., & Rita, M. (2021). Analisa dampak manajemen rantai nilai dalam masa pandemi covid pada kinerja perusahaan (studi pada perusahaan keluarga sektor manufaktur di jawa timur). Business and Finance Journal, 6(2), 155-166. https://doi.org/10.33086/bfj.v6i2.2040
Hair, J. F., et. al. 2009. Multivariate Data Analysis 7th ed. Prentice-Hall, New Jersey
Hair, J. F. et. al. 2017. A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). SAGE Publications, Los Angeles
Hair, J. F. et. al. 2019. Partial Least Squares Structural Equation ModelingBased Discrete Choice Modeling: An Illustration In Modeling Retailer Choice. Business Research. 12(1) : 115-142.
Published
2024-08-23
Section
Articles
Copyright (c) 2024 Leyla Fladya, Mohammad Fakhruddin Mudzakir
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
