DAMPAK TRANSFORMASI DIGITAL PADA KEMAMPUAN RANTAI PASOKAN DAN KINERJA KOMPETITIF RANTAI PASOKAN
Keywords:
Transformasi Digital, Pertukaran Informasi, Integrasi Rantai Pasokan, Kinerja Kompetitif,
Abstract
Penelitian ini bertujuan untuk menganalisis dampak transformasi digital terhadap kemampuan rantai pasokan dan kinerja kompetitif rantai pasokan. Berdasarkan hasil penelitian terhadap 120 pemilik, manajer/pimpinan, dan karyawan/staf dari Usaha Mikro, Kecil, dan Menengah (UMKM) makanan dan minuman di Jakarta Barat, dapat disimpulkan beberapa hal penting. Pertama, terdapat pengaruh positif transformasi digital terhadap pertukaran informasi rantai pasokan. Para pelaku usaha makanan dan minuman di Jakarta Barat telah berhasil menerapkan teknologi digital dalam proses bisnis mereka, yang meningkatkan efisiensi, akurasi, dan kecepatan pertukaran informasi antara berbagai pihak dalam rantai pasokan. Kedua, terdapat pengaruh positif transformasi digital terhadap aktivitas integrasi rantai pasokan. Hal ini menunjukkan bahwa pelaku usaha makanan dan minuman di Jakarta Barat telah menerapkan teknologi digital dalam proses bisnis mereka, yang meningkatkan efisiensi, perencanaan permintaan, dan koordinasi antara berbagai pihak dalam rantai pasokan. Ketiga, terdapat pengaruh positif transformasi digital terhadap kinerja kompetitif rantai pasokan. Pelaku usaha makanan dan minuman di Jakarta Barat yang berhasil menerapkan teknologi digital menjadi lebih kompetitif di pasar, mampu merespons permintaan pelanggan dengan lebih cepat dan efisien, serta mampu mengoptimalkan biaya operasional lebih baik dibandingkan dengan yang tidak menerapkan teknologi digital. Keempat, pertukaran informasi dan aktivitas integrasi dalam rantai pasokan tidak berpengaruh signifikan dan cenderung negatif terhadap kinerja kompetitif UMKM makanan dan minuman di Jakarta Barat. Terakhir, kemampuan pertukaran informasi dan aktivitas integrasi dalam rantai pasokan tidak efektif dalam memediasi hubungan antara transformasi digital dan kinerja kompetitif pada UMKM makanan dan minuman di Jakarta Barat.
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Chen, W.; Wang, J. Attachment-Based Upgrading: Digital Transformation Strategies of Participants in Platform Ecosystems. Manag. World 2021, 37, 195–214.
Chi, M.; Ye, D.; Wang, J.; Zhai, S. How to Improve the Performance of New Product Development in Chinese Small and Medium-sized Manufacturing Enterprises: A Perspective of Digital Empowerment. Nankai Bus. Rev. 2020, 23, 63–75.
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Degroote, S.E. and Marx, T.G. (2013), “The impact of IT on supply chain agility and firm performance: an empirical investigation”, International Journal of Information Management, Vol. 33 No. 6, pp. 909-916.
Dubey, R., Singh, T., Samar Ali, S., Venkatesh, V. and K Gupta, O. (2014), “Exploring dimensions of firm competencies and their impact on performance: some exploratory empirical results”, Benchmarking: An International Journal, Vol. 21 No. 6, pp. 1003-1022.
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Gligor, D.M., Davis-Sramek, B., Tan, A., Alex, V. and Wan, X. (2021), “Utilizing blockchain technology for supply chain transparency: a resource orchestration perspective”, Journal of Business Logistics, Vol. 43 No. 1.
Gunasekaran, A., Yusuf, Y.Y., Adeleye, E.O. and Papadopoulos, T. (2018), “Agile manufacturing practices: the role of big data and business analytics with multiple case studies”, International Journal of Production Research, Vol. 56 Nos 1/2, pp. 385-397.
Hallikas, J., Immonen, M. and Brax, S. (2021), “Digitalizing procurement: the impact of data analytics on supply chain performance”, Supply Chain Management: An International Journal, Vol. 26 No. 5, pp. 629-646.
Hill, C.A., Zhang, G.P. and Miller, K.E. (2018), “Collaborative planning, forecasting, and replenishment & firm performance: an empirical evaluation”, International Journal of Production Economics, Vol. 196, pp. 12-23.
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2019). MULTIVARIATE DATA ANALYSIS EIGHTH EDITION. www.cengage.com/highered
Ivanov, D. and Dolgui, A. (2021), “A digital supply chain twin for managing the disruption risks and resilience in the era of industry 4.0”, Production Planning & Control, Vol. 32 No. 9, pp. 775-788.
Kohtamaki, M.; Parida, V.; Patel, P.C.; Gebauer, H. The relationship between digitalization and servitization: The role of servitization in capturing the financial potential of digitalization. Technol. Forecast. Soc. Chang. 2020, 151, 119804.
Lado, A.A., Paulraj, A. and Chen, I.J. (2011), “Customer focus, supply-chain relational capabilities and performance: evidence from US manufacturing industries”, The International Journal of Logistics Management, Vol. 22 No. 2, pp. 202-221
Liu, Y., Srai, J. S., & Evans, S. (2016). Environmental management: the role of supply chain capabilities in the auto sector. Supply Chain Management: An International Journal.
Ma, J.-Y.; Shi, L.; Kang, T.-W. The Effect of Digital Transformation on the Pharmaceutical Sustainable Supply Chain Performance: The Mediating Role of Information Sharing and Traceability Using Structural Equation Modeling. Sustainability 2023, 15, 649.
Mikalef, P., Boura, M., Lekakos, G. and Krogstie, J. (2019), “Big data analytics capabilities and innovation: the mediating role of dynamic capabilities and moderating effect of the environment”, British Journal of Management, Vol. 30 No. 2, pp. 272-298.
Ning, L.; Yao, D. The Impact of Digital Transformation on Supply Chain Capabilities and Supply Chain Competitive Performance. Sustainability 2023, 15, 10107. https://doi.org/10.3390/ su151310107
Oubrahim, I.; Sefiani, N.; Happonen, A. The Influence of Digital Transformation and Supply Chain Integration on Overall Sustainable Supply Chain Performance: An Empirical Analysis from Manufacturing Companies in Morocco. Energies 2023, 16, 1004. https://doi.org/10.3390/en16021004
Pandiyan Kaliani Sundram, V., Razak Ibrahim, A. and Chandran Govindaraju, V. (2011), “Supply chain management practices in the electronics industry in Malaysia: consequences for supply chain performance”, Benchmarking: An International Journal, Vol. 18 No. 6, pp. 834-855.
Pradabwong, J., Braziotis, C., Pawar, K.S. and Tannock, J. (2015), “Business process management and supply chain collaboration: a critical comparison”, Logistics Research, Vol. 8 No. 1, doi: 10.1007/ s12159-015-0123-6.
Shan, J. and Jolly, D. (2012), “Accumulation of technological innovation capability and competitive performance: a quantitative study in Chinese electronic information industry”, International Journal of Innovation and Technology Management, Vol. 9 No. 5, pp. 1-18.
Styles, D., Schoenberger, H. and Galvez-Martos, J.L. (2012), “Environmental improvement of product supply chains: a review of European retailers’ performance”, Resources, Conservation and Recycling, Vol. 65, pp. 57-78.
Sugiyono. (2017). Quantitative, qualitative, and R&D research methods Bandung, Alfabeta, CV Human Resource Management, Edy Sutrisno, Kencana, Jakarta, 2010. Prenada Media Groups
Tang, H.; Zhou, W.; Wan, X.; Li, H. Impact of enterprise digitalization on green innovation performance under the perspective of production and operation. Front. Public Health 2022, 10, 971971.
Tang, H., Xie, Y., Liu, Y. and Boadu, F. (2023), “Distributed innovation, knowledge re-orchestration, and digital product innovation performance: the moderated mediation roles of intellectual property protecti
Uyukozkan, G. And Gocer, F. (2018), “Digital supply chain: literature review and a proposed framework for future research”, Computers in Industry, Vol. 97, pp. 157-177.
Wamba, S.F., Gunasekaran, A., Akter, S., Ren, J.F., Dubey, R. and Childe, S.J. (2017), “Big data analytics and firm performance: effects of dynamic capabilities”, Journal of Business Research, Vol. 70, pp. 356-365.
Wu, Chuang, C.-H. and Hsu, C.-H. (2014), “Information sharing and collaborative behaviors in enabling supply chain performance: a social exchange perspective”, International Journal of Production Economics, Vol. 148, pp. 122-132.
Xue, L., Zhang, C., Ling, H. and Zhao, X. (2013), “Risk- Mitigation in supply chain digitization: a study of system modularity and IT governance”, Journal of Management Information Systems, Vol. 30 No. 1, pp. 325-352.
Yang, L., Huo, B., Tian, M. and Han, Z. (2021a), “The impact of digitalization and inter-organizational technological activities on supplier opportunism: the moderating role of relational ties”, International Journal of Operations & Production Management, Vol. 41 No. 7, pp. 1085-1118.
Yang, X.; Song, H. Supply Chain Finance, Supply Chain Capability, and Competitive Performance: A Multi-case Study. Manag.Case Stud. Rev. 2017, 10, 491–507.
Yaqoob, I., Hashem, I., Gani, A., Mokhtar, S. and Vasilakos, A.V. (2016), “Big data: from beginni
Yin, W. (2022), “Identifying the pathways through digital transformation to achieve supply chain resilience: an fsQCA approach”, Environmental Science and Pollution Research International, Vol. 30, pp. 10867-10879.
Yu, B., Guo, Z., Asian, S., Wang, H. and Chen, G. (2019), “Flight delay prediction for commercial air transport: a deep learning approach”, Transportation Research Part E: Logistics and Transportation Review, Vol. 125, pp. 203-221.
Zhao, N.; Hong, J.; Lau, K.H. Impact of supply chain digitalization on supply chain resilience and performance: A multi-mediation model. Int. J. Prod. Econ. 2023, 259, 108817.
Zhou, S.; Wan, G. The impact of information technology capability on supply chain performance: A perspective of information integration. J. Syst. Manag. 2016, 25, 90–102.
Published
2024-09-01
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Articles
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