TOEI FRAMEWORK: ANALYSING TECHNOLOGY ADAPTATION FOR SUPPORTING MSME SUSTAINABILITY IN BALI
Abstract
The sustainability of MSMEs is one of the important issues for economic growth, because the existence of this business is more adaptive to change and has the opportunity for resilience in uncertainty. This study aims to analyze the sustainability of MSMEs based on their technological adaptation through social media by referring to the TOEI framework. Quantitative design is considered appropriate for the purpose of the study by utilizing a questionnaire as a data collection instrument targeting MSME owners in Bali Province. The sampling technique applied is probability sampling with the provisions of SEM analysis, the minimum sample size is 145 and the maximum is 290 data. Based on the results of data collection in the field, 190 valid data were obtained to enter the analysis stage. Data analysis was carried out using WarpPLS 7.0 software because the analysis is simpler. The results of the study indicate that the adoption of social media is positively and significantly influenced by technological factors, environmental factors and individual factors, while organizational factors do not show a significant influence. Regarding the sustainability of MSMEs, only organizational factors and social media adoption practices show a positive and significant influence. This study also proves that the adoption of social media can act as a mediator of the influence of technological factors and environmental factors on the sustainability of MSMEs. In the long term, the research results can be applied to MSMEs by improving the quality of social media so as to support MSMEs to be more adaptive, facilitate the determination of resilience strategies, improve performance, and mitigate risks.
References
Alkateeb, M. A., & Abdalla, R. A. (2021). Social Media Adoption and its Impact on SMEs Performance A Case Study of Palestine. Studies of Applied Economics, 39(7). https://doi.org/10.25115/eea.v39i7.4872
AlSharji, A., Ahmad, S. Z., & Abu Bakar, A. R. (2018). Understanding social media adoption in SMEs. Journal of Entrepreneurship in Emerging Economies, 10(2), 302–328. https://doi.org/10.1108/JEEE-08-2017-0058
Amoah, J., Bankuoru Egala, S., Keelson, S., Bruce, E., Dziwornu, R., & Agyemang Duah, F. (2023). Driving factors to competitive sustainability of SMEs in the tourism sector: An introspective analysis. Cogent Business & Management, 10(1). https://doi.org/10.1080/23311975.2022.2163796
Amoah, J., Bruce, E., Shurong, Z., Bankuoru Egala, S., & Kwarteng, K. (2023). Social media adoption in smes sustainability: evidence from an emerging economy. Cogent Business & Management, 10(1). https://doi.org/10.1080/23311975.2023.2183573
Bansal, P., & DesJardine, M. R. (2014). Business sustainability: It is about time. Strategic Organization, 12(1), 70–78. https://doi.org/10.1177/1476127013520265
Bruce, E., Keelson, S., Amoah, J., & Bankuoru Egala, S. (2023). Social media integration: An opportunity for SMEs sustainability. Cogent Business & Management, 10(1). https://doi.org/10.1080/23311975.2023.2173859
Cvjetković, M. (2023). Organizational use and adoption of social media through TOE framework. Management, 28(2), 73–91. https://doi.org/10.30924/mjcmi.28.2.6
Dinas Koperasi, U. K. dan M. (2023). Data Keragaan UMKM Bali Tahun 2023. diskopukm.baliprov.go.id
Elnadi, M. (2022). Prioritisation of critical factors affecting the adoption of social media using best-worst method: Evidence from SMEs in Egypt. Cogent Business & Management, 9(1). https://doi.org/10.1080/23311975.2022.2151184
Hair, J. F., Black, W. C., Hult, G. T. M., Ringle, C. M., & Sarstedt. (2021). Multivariate Data Analysis (Third Edition). Sage Publications.
Hartanto, N., & Soelaiman, L. (2021). Factors Affecting Social Media Adoption Among SMEs in Jakarta. Advances in Social Science, Education and Humanities Research (Vol. 570), 486–491.
Kumar, A., & Shankar, A. (2024). Building a sustainable future with enterprise metaverse in a data-driven era: A technology-organization-environment (TOE) perspective. Journal of Retailing and Consumer Services, 81, 103986. https://doi.org/10.1016/j.jretconser.2024.103986
León-Gómez, A., Santos-Jaén, J. M., Palacios-Manzano, M., & Garza-Sánchez, H. H. (2023). Unlocking sustainable competitive advantage: exploring the impact of technological innovations on performance in Mexican SMEs within the tourism sector. Environment, Development and Sustainability. https://doi.org/10.1007/s10668-023-04025-y
Muthuraman, Dr. S. (2020). Digital Business Models for Sustainability. Gedrag & Organisatie Review , 33(02). https://doi.org/10.37896/GOR33.02/115
Oktaviana, D., Supada, W., & Suweca, I. K. (2023). Determinasi Prinsip Ekonomi Kerthi Bali Pada Sektor UMKM di Desa Nagasepaha Kabupaten Buleleng. Ekuitas: Jurnal Pendidikan Ekonomi, 11(2), 326–339. https://doi.org/10.23887/ekuitas.v11i2.69201
Prastian, G. A., Setiawan, A., & Bachtiar, N. K. (2022). SMEs’ Sustainability: Between Business Resilience and Business Growth, Which One is More Significant in the Time of Crisis? JURNAL MANAJEMEN BISNIS, 9(1), 94–105. https://doi.org/10.33096/jmb.v9i1.1086
Putri, I., Dewi, D. P. N., Putri, I., & Artana, I. M. (2024). Manajemen Strategis dan Pengembangan UMKM Kabupaten Jembrana melalui Analisis SWOT. Warmadewa Economic Development Journal (WEDJ), 7(2), 79–87.
Putri, I., Dwiputranti, M. I., Sudama, I. M., & Suariedewi, I. M. (2024). Adopsi Teknologi dan Perilaku Manajemen Keuangan Menuju Keberlanjutan UMKM Sarbagita. Prosiding Seminar Teknologi, Akuntansi, Bisnis, Ekonomi, Dan Komunitas.
Ramdani, B., Chevers, D., & Williams, D. A. (2013). SMEs’ adoption of enterprise applications. Journal of Small Business and Enterprise Development, 20(4), 735–753. https://doi.org/10.1108/JSBED-12-2011-0035
Sahputra, A., & Darmawan, B. A. (2023). Faktor-Faktor Teknologi dalam Adopsi Media Sosial dan Dampaknya bagi Kinerja UMKM. Selekta Manajemen: Jurnal Mahasiswa Bisnis & Manajemen, 2(1), 55–68.
Salah, O. H., & Ayyash, M. M. (2024). E-commerce adoption by SMEs and its effect on marketing performance: An extended of TOE framework with ai integration, innovation culture, and customer tech-savviness. Journal of Open Innovation: Technology, Market, and Complexity, 10(1), 100183. https://doi.org/10.1016/j.joitmc.2023.100183
Schneider, S. (2019). The Impacts of Digital Technologies on Innovating for Sustainability (pp. 415–433). https://doi.org/10.1007/978-3-319-97385-2_22
Suariedewi, I. G. A. A. M., Adyatma, I. W. C., & Wulandari, I. G. A. A. (2022). The Impact of Social Media Marketing for MSMEs Sustainability in Covid-19 Period. Journal of Business and Management Review, 3(9), 641–655. https://doi.org/10.47153/jbmr39.4602022
Tripopsakul, S. (2018). Social Media Adoption as a Business Platform: an Integrated TAM-TOE Framework. Polish Journal of Management Studies, 18(2), 350–362. https://doi.org/10.17512/pjms.2018.18.2.28
Copyright (c) 2024 I Gusti Agung Prabandari Tri Putri, I Gusti Agung Pramestri Dwi Putri, Desak Putu Nitya Dewi
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.