PENGARUH MANAJEMEN PENGETAHUAN TERHADAP TRANSFORMASI DIGITAL USAHA UMKM KOTA PALU
DOI:
https://doi.org/10.31539/costing.v7i6.13301Keywords:
Palu City MSMEs,Knowledge Management, Digital Transformation, Multiple linear regressionAbstract
Dalam era digital saat ini, transformasi digital menjadi kunci penting bagi pertumbuhan dan kelangsungan usaha Mikro, Kecil, dan Menengah (UMKM). Namun, banyak UMKM di Kota Palu yang belum sepenuhnya memanfaatkan teknologi digital dalam operasional mereka. Penelitian ini bertujuan untuk memahami bagaimana manajemen pengetahuan dapat mempengaruhi transformasi digital UMKM di Kota Palu. Tujuan penelitian ini adalah untuk mengetahui pengaruh manajemen pengetahuan terhadap transformasi digital UMKM di Kota Palu. Metode penelitian yang digunakan meliputi survei lapangan, wawancara mendalam, dan analisis data kuantitatif dan kualitatif. Tahapan penelitian ini terdiri dari pra dan pelaksanaan kegiatan penelitian. Luaran penelitian ini diharapkan dapat memberikan rekomendasi strategis kepada pemangku kebijakan dan pemilik UMKM tentang bagaimana manajemen pengetahuan dapat digunakan untuk mempercepat transformasi digital. Hasil penelitian ini semua variabel independen dapat memprediksi transformasi digital. Pengetahuan memiliki peran yang signifikan dalam transformasi digital Akuisisi, pengaruh Konversi Pengetahuan terhadap Transformasi Digital tidak signifikan, aplikasi pengetahuan berpengaruh positif, tetapi tidak signifikan terhadap transformasi digital dan Proteksi pengetahuan mempunyai pengaruh yang signifikan terhadap transformasi digital
References
Al-Emran, M., Mezhuyev, V., Kamaludin, A., & Shaalan, K. (2018). The impact of knowledge management processes on information systems: A systematic review. International Journal of Information Management, 43(October 2017), 173–187. https://doi.org/10.1016/j.ijinfomgt.2018.08.001
Alagoa, H. E. (2016). Organizational Digital Transformation Anticipating and Planning for the Paradigm Shift. SSRN Electronic Journal, 1–24. https://doi.org/10.2139/ssrn.2588347
Andriole, S. J. (2017). Five myths about digital transformation. MIT Sloan Management Review, 58(3), 20–22. https://doi.org/10.7551/mitpress/11633.003.0005
Azyabi, N. G. (2018). The impact of knowledge management capabilities and processes on SME performance. Business Informatics, 3(3), 39–52. https://doi.org/10.17323/1998-0663.2018.3.39.52
Carnahan, S., Agarwal, R., & Campbell, B. (2010). The Effect of Firm Compensation Structures on the Mobility and Entrepreneurship of Extreme Performers. Business, 920(October), 1–43. https://doi.org/10.1002/smj
Cohen, W. M., & Levinthal, D. A. (1990). Absorptive Capacity: A New Perspective on Learning and Innovation. Administrative Science Quarterly, 35(1), 128. https://doi.org/10.2307/2393553
Constantinides, P., Henfridsson, O., & Parker, G. G. (2018). Platforms and infrastructures in the digital age. Information Systems Research, 29(2), 381–400. https://doi.org/10.1287/isre.2018.0794
Demirkan, H., Spohrer, J. C., & Welser, J. J. (2016). Digital Innovation and Strategic Transformation. IT Professional, 18(6), 14–18. https://doi.org/10.1109/MITP.2016.115
Fieller, N. (1982). Practical and theoretical aspects of analysing multivariate data with R.
Foss, N. J., & Saebi, T. (2017). Fifteen Years of Research on Business Model Innovation: How Far Have We Come, and Where Should We Go? Journal of Management, 43(1), 200–227. https://doi.org/10.1177/0149206316675927
Goncalves, M. (2022). Knowledge Management as A Catalyst for Business Process Digitalisation. International Journal of Education and Knowledge Management, 5(2), 1–15. https://doi.org/10.37227/ijekm-2022-02-1178
Gold, A. H., Malhotra, A., & Segars, A. H. (2001). Knowledge management: An organizational capabilities perspective. Journal of management information systems, 18(1), 185-214.
GRANT1996. (1986). Toward a Knowledge-Based Theory of the Firm. Strategic Management Journal, 7(November 1983), 217–231.
Grigor’ian, G. A., Kulikov, M. A., Lazareva, N. A., & Meshcherskiĭ, R. M. (2000). [Relationship between the frequency of self stimulation and the strength and duration of stimulation]. Zhurnal Vysshei Nervnoi Deiatelnosti Imeni I P Pavlova, 28(2), 336–342. http://www.ncbi.nlm.nih.gov/pubmed/654574
Ha, S.-T., Lo, M.-C., & Wang, Y.-C. (2016). Relationship between Knowledge Management and Organizational Performance: A Test on SMEs in Malaysia. Procedia - Social and Behavioral Sciences, 224(August 2015), 184–189. https://doi.org/10.1016/j.sbspro.2016.05.438
Hock-Doepgen, M., Clauss, T., Kraus, S., & Cheng, C. F. (2021). Knowledge management capabilities and organizational risk-taking for business model innovation in SMEs. Journal of Business Research, 130(March), 683–697. https://doi.org/10.1016/j.jbusres.2019.12.001
Horlach, B., Drews, P., Schirmer, I., & Böhmann, T. (2017). Increasing the agility of it delivery: Five types of bimodal IT organization. Proceedings of the Annual Hawaii International Conference on System Sciences, 2017-Janua, 5420–5429. https://doi.org/10.24251/hicss.2017.656
Islam Bhuiyan, M. R., Faraji, M. R., Rashid, M., Bhuyan, M. K., Hossain, R., & Ghose, P. (2024). Digital Transformation in SMEs Emerging Technological Tools and Technologies for Enhancing the SME’s Strategies and Outcomes. Journal of Ecohumanism, 3(4), 211–224. https://doi.org/10.62754/joe.v3i4.3594
Kalyanaram, G. (2013). Driving the Economy through Innovation and Entrepreneurship. In Driving the Economy through Innovation and Entrepreneurship (Issue January 2013). https://doi.org/10.1007/978-81-322-0746-7
Kohli, R., & Melville, N. P. (2019). Digital innovation: A review and synthesis. Information Systems Journal, 29(1), 200–223. https://doi.org/10.1111/isj.12193
Mills, A. M., & Smith, T. A. (2011). Knowledge management and organizational performance: A decomposed view. Journal of Knowledge Management, 15(1), 156–171. https://doi.org/10.1108/13673271111108756
Nambisan, S., Wright, M., & Feldman, M. (2019). The digital transformation of innovation and entrepreneurship: Progress, challenges and key themes. Research Policy, 48(8), 103773. https://doi.org/10.1016/j.respol.2019.03.018
Nguyen, T. H., & Neck, H. M. (2010). The Role of Knowledge Management in Business Model Innovation: A Case Study of IT Firms in Vietnam. Journal of Knowledge Management Practice, 11(2), 1-11. Retrieved from https://www.tlainc.com/articl162.htm
Priadana, S., & Denok sunarsi. (2021). Metode Penelitian kuantitatif. In Pascal Books.https://revistas.ufrj.br/index.php/rce/article/download/1659/1508%0Ahttp://hipatiapress.com/hpjournals/index.php/qre/article/view/1348%5Cnhttp://www.tandfonline.com/doi/abs/10.1080/09500799708666915%5Cnhttps://mckinseyonsociety.com/downloads/reports/Educa
Parida, V., Sjödin, D., & Reim, W. (2019). Reviewing literature on digitalization, business model innovation, and sustainable industry: Past achievements and future promises. Sustainability (Switzerland), 11(2). https://doi.org/10.3390/su11020391
Risnawati, & Noermijati. (2015). Pengaruh Orientasi Kewirausahaan Terhadap Kinerja Organisasi Koperasi : Orientasi Pasar SebagaiVariabel Interving(Studi pada Koperasi Primer di Kota Palu, Sulawesi Tengah). In Jurnal Aplikasi Manajemen (Vol. 9, Issue 31, pp. 753–761).
Subagyo, S., Suhendra, E., & Ernestivita, G. (2023). Digital Transformation, Marketing, Business Size, Financial Literation on Smes’ Competitive Advantage. Trikonomika, 22(2), 100–107. https://doi.org/10.23969/trikonomika.v22i2.4357
Teece, D. J. (2018). Dynamic capabilities as (workable) management systems theory. Journal of Management and Organization, 24(3), 359–368. https://doi.org/10.1017/jmo.2017.75
Thomas, A. (2024). Digitally transforming the organization through knowledge management: a socio-technical system (STS) perspective. European Journal of Innovation Management, 27(9), 437–460. https://doi.org/10.1108/EJIM-02-2024-0114
Thomas Davenport, B. H., Prusak, L., & Webber, --Alan. (2005). Invitation Send a Comment Submit an Article Subscribe Working Knowledge: How Organizations Manage What They Know. 1–15. http://www.acm.org/ubiquity/book/t_davenport_1.html
Von Krogh, G. (1998). Care in knowledge creation. California Management Review, 3, 133–153. https://doi.org/10.2307/41165947
Wu, J., & Nachiangmai, S. (2024). Relationship between open innovation and innovation performance within high-tech firms: The mediating role of knowledge management capability. Journal of Infrastructure, Policy and Development, 8(5), 1–23. https://doi.org/10.24294/jipd.v8i5.3887
Yang, L., Henthorne, T. L., & George, B. (2019). Artificial intelligence and robotics technology in the hospitality industry: Current applications and future trends. In Digital Transformation in Business and Society: Theory and Cases. https://doi.org/10.1007/978-3-030-08277-2_13
Zahra, S. A., & George, G. (2002). Institutional Knowledge at Singapore Management University Absorptive Capacity : A Review Reconceptualization and Extension. Academy of Management Review, 27(2), 185–203.
Alagoa, H. E. (2016). Organizational Digital Transformation Anticipating and Planning for the Paradigm Shift. SSRN Electronic Journal, 1–24. https://doi.org/10.2139/ssrn.2588347
Andriole, S. J. (2017). Five myths about digital transformation. MIT Sloan Management Review, 58(3), 20–22. https://doi.org/10.7551/mitpress/11633.003.0005
Azyabi, N. G. (2018). The impact of knowledge management capabilities and processes on SME performance. Business Informatics, 3(3), 39–52. https://doi.org/10.17323/1998-0663.2018.3.39.52
Carnahan, S., Agarwal, R., & Campbell, B. (2010). The Effect of Firm Compensation Structures on the Mobility and Entrepreneurship of Extreme Performers. Business, 920(October), 1–43. https://doi.org/10.1002/smj
Cohen, W. M., & Levinthal, D. A. (1990). Absorptive Capacity: A New Perspective on Learning and Innovation. Administrative Science Quarterly, 35(1), 128. https://doi.org/10.2307/2393553
Constantinides, P., Henfridsson, O., & Parker, G. G. (2018). Platforms and infrastructures in the digital age. Information Systems Research, 29(2), 381–400. https://doi.org/10.1287/isre.2018.0794
Demirkan, H., Spohrer, J. C., & Welser, J. J. (2016). Digital Innovation and Strategic Transformation. IT Professional, 18(6), 14–18. https://doi.org/10.1109/MITP.2016.115
Fieller, N. (1982). Practical and theoretical aspects of analysing multivariate data with R.
Foss, N. J., & Saebi, T. (2017). Fifteen Years of Research on Business Model Innovation: How Far Have We Come, and Where Should We Go? Journal of Management, 43(1), 200–227. https://doi.org/10.1177/0149206316675927
Goncalves, M. (2022). Knowledge Management as A Catalyst for Business Process Digitalisation. International Journal of Education and Knowledge Management, 5(2), 1–15. https://doi.org/10.37227/ijekm-2022-02-1178
Gold, A. H., Malhotra, A., & Segars, A. H. (2001). Knowledge management: An organizational capabilities perspective. Journal of management information systems, 18(1), 185-214.
GRANT1996. (1986). Toward a Knowledge-Based Theory of the Firm. Strategic Management Journal, 7(November 1983), 217–231.
Grigor’ian, G. A., Kulikov, M. A., Lazareva, N. A., & Meshcherskiĭ, R. M. (2000). [Relationship between the frequency of self stimulation and the strength and duration of stimulation]. Zhurnal Vysshei Nervnoi Deiatelnosti Imeni I P Pavlova, 28(2), 336–342. http://www.ncbi.nlm.nih.gov/pubmed/654574
Ha, S.-T., Lo, M.-C., & Wang, Y.-C. (2016). Relationship between Knowledge Management and Organizational Performance: A Test on SMEs in Malaysia. Procedia - Social and Behavioral Sciences, 224(August 2015), 184–189. https://doi.org/10.1016/j.sbspro.2016.05.438
Hock-Doepgen, M., Clauss, T., Kraus, S., & Cheng, C. F. (2021). Knowledge management capabilities and organizational risk-taking for business model innovation in SMEs. Journal of Business Research, 130(March), 683–697. https://doi.org/10.1016/j.jbusres.2019.12.001
Horlach, B., Drews, P., Schirmer, I., & Böhmann, T. (2017). Increasing the agility of it delivery: Five types of bimodal IT organization. Proceedings of the Annual Hawaii International Conference on System Sciences, 2017-Janua, 5420–5429. https://doi.org/10.24251/hicss.2017.656
Islam Bhuiyan, M. R., Faraji, M. R., Rashid, M., Bhuyan, M. K., Hossain, R., & Ghose, P. (2024). Digital Transformation in SMEs Emerging Technological Tools and Technologies for Enhancing the SME’s Strategies and Outcomes. Journal of Ecohumanism, 3(4), 211–224. https://doi.org/10.62754/joe.v3i4.3594
Kalyanaram, G. (2013). Driving the Economy through Innovation and Entrepreneurship. In Driving the Economy through Innovation and Entrepreneurship (Issue January 2013). https://doi.org/10.1007/978-81-322-0746-7
Kohli, R., & Melville, N. P. (2019). Digital innovation: A review and synthesis. Information Systems Journal, 29(1), 200–223. https://doi.org/10.1111/isj.12193
Mills, A. M., & Smith, T. A. (2011). Knowledge management and organizational performance: A decomposed view. Journal of Knowledge Management, 15(1), 156–171. https://doi.org/10.1108/13673271111108756
Nambisan, S., Wright, M., & Feldman, M. (2019). The digital transformation of innovation and entrepreneurship: Progress, challenges and key themes. Research Policy, 48(8), 103773. https://doi.org/10.1016/j.respol.2019.03.018
Nguyen, T. H., & Neck, H. M. (2010). The Role of Knowledge Management in Business Model Innovation: A Case Study of IT Firms in Vietnam. Journal of Knowledge Management Practice, 11(2), 1-11. Retrieved from https://www.tlainc.com/articl162.htm
Priadana, S., & Denok sunarsi. (2021). Metode Penelitian kuantitatif. In Pascal Books.https://revistas.ufrj.br/index.php/rce/article/download/1659/1508%0Ahttp://hipatiapress.com/hpjournals/index.php/qre/article/view/1348%5Cnhttp://www.tandfonline.com/doi/abs/10.1080/09500799708666915%5Cnhttps://mckinseyonsociety.com/downloads/reports/Educa
Parida, V., Sjödin, D., & Reim, W. (2019). Reviewing literature on digitalization, business model innovation, and sustainable industry: Past achievements and future promises. Sustainability (Switzerland), 11(2). https://doi.org/10.3390/su11020391
Risnawati, & Noermijati. (2015). Pengaruh Orientasi Kewirausahaan Terhadap Kinerja Organisasi Koperasi : Orientasi Pasar SebagaiVariabel Interving(Studi pada Koperasi Primer di Kota Palu, Sulawesi Tengah). In Jurnal Aplikasi Manajemen (Vol. 9, Issue 31, pp. 753–761).
Subagyo, S., Suhendra, E., & Ernestivita, G. (2023). Digital Transformation, Marketing, Business Size, Financial Literation on Smes’ Competitive Advantage. Trikonomika, 22(2), 100–107. https://doi.org/10.23969/trikonomika.v22i2.4357
Teece, D. J. (2018). Dynamic capabilities as (workable) management systems theory. Journal of Management and Organization, 24(3), 359–368. https://doi.org/10.1017/jmo.2017.75
Thomas, A. (2024). Digitally transforming the organization through knowledge management: a socio-technical system (STS) perspective. European Journal of Innovation Management, 27(9), 437–460. https://doi.org/10.1108/EJIM-02-2024-0114
Thomas Davenport, B. H., Prusak, L., & Webber, --Alan. (2005). Invitation Send a Comment Submit an Article Subscribe Working Knowledge: How Organizations Manage What They Know. 1–15. http://www.acm.org/ubiquity/book/t_davenport_1.html
Von Krogh, G. (1998). Care in knowledge creation. California Management Review, 3, 133–153. https://doi.org/10.2307/41165947
Wu, J., & Nachiangmai, S. (2024). Relationship between open innovation and innovation performance within high-tech firms: The mediating role of knowledge management capability. Journal of Infrastructure, Policy and Development, 8(5), 1–23. https://doi.org/10.24294/jipd.v8i5.3887
Yang, L., Henthorne, T. L., & George, B. (2019). Artificial intelligence and robotics technology in the hospitality industry: Current applications and future trends. In Digital Transformation in Business and Society: Theory and Cases. https://doi.org/10.1007/978-3-030-08277-2_13
Zahra, S. A., & George, G. (2002). Institutional Knowledge at Singapore Management University Absorptive Capacity : A Review Reconceptualization and Extension. Academy of Management Review, 27(2), 185–203.
Downloads
Published
2024-11-29
Issue
Section
Articles
