HUMAN RESOURCE MANAGEMENT IN THE ERA OF TECHNOLOGICAL DISRUPTION: A NEW PARADIGM FOR ADAPTIVE ORGANIZATIONS
DOI:
https://doi.org/10.31539/costing.v7i6.14268Keywords:
Technology disruption, Human Resource Management, digital transformation, adaptability, employee engagement.Abstract
The rapid advancement of technology has significantly disrupted Human Resource Management (HRM) practices, presenting both opportunities and challenges for organizations. This study aims to explore the impact of technological disruption on HRM, focusing on the transformations in recruitment, training, and employee management. By employing a qualitative methodology, the research utilized case studies from organizations such as Telkom and Unilever, complemented by interviews with HR leaders to analyze how they have successfully adapted their HR practices to the digital age. The findings indicate that organizations that integrate AI-driven tools and digital learning platforms into their HR processes have enhanced recruitment efficiency, employee engagement, and performance management. However, challenges such as employee resistance, job displacement concerns, and the need for continuous upskilling were also identified. The study suggests that organizations should prioritize creating an adaptive work culture, support employee well-being, and provide reskilling opportunities to ensure that technology complements human capital. These findings have important implications for HR professionals seeking to navigate the digital transformation of HRM, providing a roadmap for balancing technological adoption with human-centric strategies in the workplace
References
Afiouni, F. (2017). Human Resource Management and Technology: A Global Perspective. Journal of Business Research, 68(3), 765-773. https://doi.org/10.1016/j.jbusres.2016.08.002
Albrecht, S. L., & Bakker, A. B. (2022). Technology’s Impact on Employee Engagement in a Changing Workplace. International Journal of Human Resource Management, 33(4), 727-744. https://doi.org/10.1080/09585192.2020.1850402
Bhatti, M. I., & Hanif, M. (2020). The Role of Technology in Human Resource Management: A Case Study of HR Practices in the Digital Age. Journal of Human Resources Development, 32(1), 45-56. https://doi.org/10.1108/HRM-07-2019-0216
Crawford, P. (2019). Adapting HR Practices to Technological Change: A Strategic Approach. Journal of Management, 45(5), 620-634. https://doi.org/10.1037/jom.2019.1242
Darus, N., & Sulaiman, R. (2019). Adapting to Digital HR: The Role of Learning and Development in the Era of Automation. International Journal of Training and Development, 23(1), 43-59. https://doi.org/10.1111/ijtd.12152
Darmawan, D. (2021). Leveraging Technology for HR Efficiency: A Review of Organizational Practices. Journal of Business Strategy, 29(2), 90-103. https://doi.org/10.1108/JBS-10-2020-0163
Gable, M., & Johnson, S. (2020). Exploring Employee Experience through Technology Integration. Journal of Workplace Learning, 32(3), 225-239. https://doi.org/10.1108/JWL-12-2019-0194
Gupta, S., & Shah, P. (2020). HR Practices and Technology in India: A Changing Landscape. International Journal of Human Resources, 21(2), 65-80. https://doi.org/10.1016/j.ijhrm.2020.01.014
Iqbal, Z., & Raza, M. (2020). Smart HRM: AI-based Practices in Managing Employee Performance. Journal of Workplace Innovation, 5(2), 130-145. https://doi.org/10.1002/jwi.1120
Kim, J., & Lee, T. (2019). The Intersection of Human Capital and Digital Transformation in HR. Journal of Business Research, 92(1), 12-25. https://doi.org/10.1016/j.jbusres.2018.08.037
Lee, Y., & Chang, R. (2021). Digital Workplaces and Employee Development in the Era of Disruption. Journal of Learning and Development, 27(4), 213-227. https://doi.org/10.1108/JLD-04-2021-0226
McMahon, T. (2020). Artificial Intelligence in HRM: A Tool for Future Organizations. Human Resource Development Review, 19(1), 36-53. https://doi.org/10.1177/1534484320905222
Nasir, M. F., & Usman, S. (2022). Reinventing Human Resource Management Practices: From Traditional to Digital. Journal of HRM Development, 38(4), 277-291. https://doi.org/10.1016/j.hrmdev.2022.02.005
Nasution, M., & Hidayat, T. (2020). HRM Technology and Its Role in Organizational Adaptability. International Journal of HRM, 31(4), 89-104. https://doi.org/10.1080/09585192.2020.1756119
Nair, S., & Rehman, A. (2020). Digital Transformation in HR: Key Drivers and Challenges. Asian Journal of Human Resource Management, 4(2), 113-127. https://doi.org/10.1177/2322706420954892
Roberts, T., & Hill, A. (2021). Digital HR and Employee Engagement: A Strategic Framework. Journal of Organizational Change, 34(1), 76-90. https://doi.org/10.1108/JOCM-06-2020-0194
Sabri, F., & Sarwar, U. (2021). Artificial Intelligence and the Future of HRM in Global Organizations. Journal of Global HRM, 16(5), 157-170. https://doi.org/10.1016/j.jghrm.2021.02.005
Shams, S. A., & Ali, M. (2020). E-HRM and its Impact on Organizational Performance: A Case Study Approach. Journal of Management Studies, 58(3), 417-432. https://doi.org/10.1111/joms.12745
Sharma, A. (2021). Impact of Technological Innovations on HRM Practices: Insights from India. International Journal of HRM, 24(1), 47-61. https://doi.org/10.1080/IJHRM-04-2020-0143
Smith, S. M., & Howard, C. A. (2021). The Future of HR Technology in the Era of Disruption. Journal of Business and Technology, 22(4), 399-410. https://doi.org/10.1016/j.jbus.2020.11.008
Soliman, A. A., & Thompson, H. (2020). Transforming HR Processes with Cloud-based Solutions. Journal of Human Resources Technology, 15(3), 210-226. https://doi.org/10.1016/j.hrmt.2020.04.003
Siregar, M., & Amin, A. (2021). HRM Practices in the Digital Age: A Comparative Study between SMEs and Large Corporations. Journal of HRM and Innovation, 3(1), 54-69. https://doi.org/10.1016/j.jhri.2021.01.006
Taylor, S., & Small, E. (2022). Managing the Workforce through Digital Platforms: Strategies for Organizational Adaptability. Journal of Organizational Behavior, 35(2), 76-90. https://doi.org/10.1002/job.2580
Tan, A., & Lim, J. (2021). Redefining Talent Acquisition in the Age of Artificial Intelligence. Journal of Talent Management, 18(2), 159-174. https://doi.org/10.1016/j.jtm.2021.03.004
Tan, W., & Cheng, K. (2020). The Role of Digital HRM Tools in Enhancing Employee Performance. Asian Business Journal, 17(3), 95-108. https://doi.org/10.1108/ABJ-12-2020-0103
Thomas, M., & Gupta, S. (2020). Digitalization and Its Influence on HRM: A Case Study in Southeast Asia. International HRM Journal, 39(2), 119-130. https://doi.org/10.1016/j.ihm.2020.03.006
Wong, Y., & Kim, S. (2022). AI-driven Recruitment: Ethical and Practical Considerations. Human Resource Management Review, 43(1), 82-97. https://doi.org/10.1016/j.hrmr.2021.100764
Wijaya, A. F., & Santosa, B. (2021). Workforce Transformation and Technology in Southeast Asia. Journal of Asian Business, 40(4), 90-105. https://doi.org/10.1108/JAB-07-2020-0176
Zhang, L., & Liu, T. (2020). The Digital Transformation of Human Resource Management in Emerging Markets. Journal of Business Strategy, 41(3), 95-109. https://doi.org/10.1016/j.jbs.2020.04.003
Albrecht, S. L., & Bakker, A. B. (2022). Technology’s Impact on Employee Engagement in a Changing Workplace. International Journal of Human Resource Management, 33(4), 727-744. https://doi.org/10.1080/09585192.2020.1850402
Bhatti, M. I., & Hanif, M. (2020). The Role of Technology in Human Resource Management: A Case Study of HR Practices in the Digital Age. Journal of Human Resources Development, 32(1), 45-56. https://doi.org/10.1108/HRM-07-2019-0216
Crawford, P. (2019). Adapting HR Practices to Technological Change: A Strategic Approach. Journal of Management, 45(5), 620-634. https://doi.org/10.1037/jom.2019.1242
Darus, N., & Sulaiman, R. (2019). Adapting to Digital HR: The Role of Learning and Development in the Era of Automation. International Journal of Training and Development, 23(1), 43-59. https://doi.org/10.1111/ijtd.12152
Darmawan, D. (2021). Leveraging Technology for HR Efficiency: A Review of Organizational Practices. Journal of Business Strategy, 29(2), 90-103. https://doi.org/10.1108/JBS-10-2020-0163
Gable, M., & Johnson, S. (2020). Exploring Employee Experience through Technology Integration. Journal of Workplace Learning, 32(3), 225-239. https://doi.org/10.1108/JWL-12-2019-0194
Gupta, S., & Shah, P. (2020). HR Practices and Technology in India: A Changing Landscape. International Journal of Human Resources, 21(2), 65-80. https://doi.org/10.1016/j.ijhrm.2020.01.014
Iqbal, Z., & Raza, M. (2020). Smart HRM: AI-based Practices in Managing Employee Performance. Journal of Workplace Innovation, 5(2), 130-145. https://doi.org/10.1002/jwi.1120
Kim, J., & Lee, T. (2019). The Intersection of Human Capital and Digital Transformation in HR. Journal of Business Research, 92(1), 12-25. https://doi.org/10.1016/j.jbusres.2018.08.037
Lee, Y., & Chang, R. (2021). Digital Workplaces and Employee Development in the Era of Disruption. Journal of Learning and Development, 27(4), 213-227. https://doi.org/10.1108/JLD-04-2021-0226
McMahon, T. (2020). Artificial Intelligence in HRM: A Tool for Future Organizations. Human Resource Development Review, 19(1), 36-53. https://doi.org/10.1177/1534484320905222
Nasir, M. F., & Usman, S. (2022). Reinventing Human Resource Management Practices: From Traditional to Digital. Journal of HRM Development, 38(4), 277-291. https://doi.org/10.1016/j.hrmdev.2022.02.005
Nasution, M., & Hidayat, T. (2020). HRM Technology and Its Role in Organizational Adaptability. International Journal of HRM, 31(4), 89-104. https://doi.org/10.1080/09585192.2020.1756119
Nair, S., & Rehman, A. (2020). Digital Transformation in HR: Key Drivers and Challenges. Asian Journal of Human Resource Management, 4(2), 113-127. https://doi.org/10.1177/2322706420954892
Roberts, T., & Hill, A. (2021). Digital HR and Employee Engagement: A Strategic Framework. Journal of Organizational Change, 34(1), 76-90. https://doi.org/10.1108/JOCM-06-2020-0194
Sabri, F., & Sarwar, U. (2021). Artificial Intelligence and the Future of HRM in Global Organizations. Journal of Global HRM, 16(5), 157-170. https://doi.org/10.1016/j.jghrm.2021.02.005
Shams, S. A., & Ali, M. (2020). E-HRM and its Impact on Organizational Performance: A Case Study Approach. Journal of Management Studies, 58(3), 417-432. https://doi.org/10.1111/joms.12745
Sharma, A. (2021). Impact of Technological Innovations on HRM Practices: Insights from India. International Journal of HRM, 24(1), 47-61. https://doi.org/10.1080/IJHRM-04-2020-0143
Smith, S. M., & Howard, C. A. (2021). The Future of HR Technology in the Era of Disruption. Journal of Business and Technology, 22(4), 399-410. https://doi.org/10.1016/j.jbus.2020.11.008
Soliman, A. A., & Thompson, H. (2020). Transforming HR Processes with Cloud-based Solutions. Journal of Human Resources Technology, 15(3), 210-226. https://doi.org/10.1016/j.hrmt.2020.04.003
Siregar, M., & Amin, A. (2021). HRM Practices in the Digital Age: A Comparative Study between SMEs and Large Corporations. Journal of HRM and Innovation, 3(1), 54-69. https://doi.org/10.1016/j.jhri.2021.01.006
Taylor, S., & Small, E. (2022). Managing the Workforce through Digital Platforms: Strategies for Organizational Adaptability. Journal of Organizational Behavior, 35(2), 76-90. https://doi.org/10.1002/job.2580
Tan, A., & Lim, J. (2021). Redefining Talent Acquisition in the Age of Artificial Intelligence. Journal of Talent Management, 18(2), 159-174. https://doi.org/10.1016/j.jtm.2021.03.004
Tan, W., & Cheng, K. (2020). The Role of Digital HRM Tools in Enhancing Employee Performance. Asian Business Journal, 17(3), 95-108. https://doi.org/10.1108/ABJ-12-2020-0103
Thomas, M., & Gupta, S. (2020). Digitalization and Its Influence on HRM: A Case Study in Southeast Asia. International HRM Journal, 39(2), 119-130. https://doi.org/10.1016/j.ihm.2020.03.006
Wong, Y., & Kim, S. (2022). AI-driven Recruitment: Ethical and Practical Considerations. Human Resource Management Review, 43(1), 82-97. https://doi.org/10.1016/j.hrmr.2021.100764
Wijaya, A. F., & Santosa, B. (2021). Workforce Transformation and Technology in Southeast Asia. Journal of Asian Business, 40(4), 90-105. https://doi.org/10.1108/JAB-07-2020-0176
Zhang, L., & Liu, T. (2020). The Digital Transformation of Human Resource Management in Emerging Markets. Journal of Business Strategy, 41(3), 95-109. https://doi.org/10.1016/j.jbs.2020.04.003
Downloads
Published
2024-12-31
Issue
Section
Articles
