EMPLOYEE WELL-BEING IN THE DIGITAL ERA: BALANCING TECHNOLOGY AND MENTAL HEALTH IN THE WORKPLACE
Keywords:
Employee Well-Being, Digital Era, Mental Health, Workplace
Abstract
The digital era has transformed the workplace, introducing new opportunities and challenges for employee well-being. This article explores the impact of technology on mental health in the workplace, focusing on strategies to balance productivity and well-being. Through a literature review of studies published from 2020 onwards, the article examines key themes such as digital overload, remote work challenges, and the role of organizational support in promoting mental health. The findings reveal that while technology enhances efficiency, it also contributes to stress and burnout if not managed effectively. Practical recommendations are provided to help organizations foster a healthy work environment, including the implementation of digital wellness programs, flexible work policies, and mental health resources. This study contributes to the growing body of literature by synthesizing contemporary research and offering actionable insights for improving employee well-being in the digital age.
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Barbu, A., Ichimov, M. A. M., Costea-Marcu, I. C., Militaru, G., Deselnicu, D. C., & Moiceanu, G. (2025). Exploring Employee Perspectives on Workplace Technology: Usage, Roles, and Implications for Satisfaction and Performance. Behavioral Sciences, 15(1), 45. https://doi.org/10.3390/bs150100454
Bouzikos, S., Afsharian, A., Dollard, M., & Brecht, O. (2022). Contextualising the Effectiveness of an Employee Assistance Program Intervention on Psychological Health: The Role of Corporate Climate. International Journal of Environmental Research and Public Health, 19(9), 5067. https://doi.org/10.3390/ijerph19095067
Buonomo, I., Ferrara, B., Pansini, M., & Benevene, P. (2023). Job Satisfaction and Perceived Structural Support in Remote Working Conditions—The Role of a Sense of Community at Work. International Journal of Environmental Research and Public Health, 20(13), 6205. https://doi.org/10.3390/ijerph20136205
Cardoso, A., Pereira, M. S., Sá, J. C., Powell, D. J., Faria, S., & Magalhães, M. (2024). Digital Culture, Knowledge, and Commitment to Digital Transformation and Its Impact on the Competitiveness of Portuguese Organizations. Administrative Sciences, 14(1), 8. https://doi.org/10.3390/admsci14010008
Charalampous, M., Grant, C. A., & Tramontano, C. (2021). Remote working and employee well-being: A systematic review and future research agenda. Journal of Occupational Health Psychology, 26(4), 273-289. https://doi.org/10.1037/ocp0000294
Farmania, A., Elsyah, R. D., & Fortunisa, A. (2022). The Phenomenon of Technostress during the COVID-19 Pandemic Due to Work from Home in Indonesia. Sustainability, 14(14), 8669. https://doi.org/10.3390/su14148669
Ferreira, P., & Gomes, S. (2023). Work–Life Balance and Work from Home Experience: Perceived Organizational Support and Resilience of European Workers during COVID-19. Administrative Sciences, 13(6), 153. https://doi.org/10.3390/admsci13060153
Galanti, T., Ferrara, B., Benevene, P., & Buonomo, I. (2023). Rethinking the Unthinkable: A Delphi Study on Remote Work during COVID-19 Pandemic. Social Sciences, 12(9), 497. https://doi.org/10.3390/socsci12090497
García-Madurga, M.-Á., Gil-Lacruz, A.-I., Saz-Gil, I., & Gil-Lacruz, M. (2024). The Role of Artificial Intelligence in Improving Workplace Well-Being: A Systematic Review. Businesses, 4(3), 389-410. https://doi.org/10.3390/businesses4030024
Grawitch, M. J., Ballard, D. W., & Erb, K. R. (2020). The role of workplace well-being in organizational performance. Organizational Dynamics, 49(2), 100709. https://doi.org/10.1016/j.orgdyn.2020.100709
Le, H., Gopalan, N., Lee, J., Kirige, I., Haque, A., Yadav, V., & Lambropoulos, V. (2023). Impact of Work and Non-Work Support on Employee Well-Being: The Moderating Role of Perceived Organizational Support. Sustainability, 15(22), 15808. https://doi.org/10.3390/su152215808
Lee, M., & Kim, B. (2023). Effect of Employee Experience on Organizational Commitment: Case of South Korea. Behavioral Sciences, 13(7), 521. https://doi.org/10.3390/bs13070521
Paredes-Saavedra, M., Vallejos, M., Huancahuire-Vega, S., Morales-García, W. C., & Geraldo-Campos, L. A. (2024). Work Team Effectiveness: Importance of Organizational Culture, Work Climate, Leadership, Creative Synergy, and Emotional Intelligence in University Employees. Administrative Sciences, 14(11), 280. https://doi.org/10.3390/admsci14110280
Pavlopoulos, A., Rachiotis, T., & Maglogiannis, I. (2024). An Overview of Tools and Technologies for Anxiety and Depression Management Using AI. Applied Sciences, 14(19), 9068. https://doi.org/10.3390/app14199068
Priftis, N., & Panagiotakos, D. (2023). Screen Time and Its Health Consequences in Children and Adolescents. Children, 10(10), 1665. https://doi.org/10.3390/children10101665
Ray, T. K., & Pana-Cryan, R. (2021). Work Flexibility and Work-Related Well-Being. International Journal of Environmental Research and Public Health, 18(6), 3254. https://doi.org/10.3390/ijerph18063254
Wang, Y., Ramos, A., & Wu, H. (2021). The impact of digital tools on employee mental health: A review and research agenda. Journal of Business Research, 131, 1-12. https://doi.org/10.1016/j.jbusres.2021.03.056
Wen, X., & Tian, B. (2024). How Does Digital Integration Influence the Mental Health of Low-Income Populations? Healthcare, 12(24), 2593. https://doi.org/10.3390/healthcare122425934
Published
2025-03-06
Section
Articles
Copyright (c) 2025 Eli Retnowati, Fahmi Akmal, Karyono Karyono, Tri Seno Anjanarko, Klemens Mere
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
