The Influence Of High Performance Working Systems On Work Performance Effects Of Job Responsibility And Work Fatigue
Abstract
This study explores the effect of a high performance working system on work performance, the effects of job responsibility and work fatigue. Quantitative research using the Structural Equation Model (SEM) method, starting in 2023 by focusing on employees who have worked in companies that implement high performance systems and have worked for more than one year, then work in the Jabodetabek industrial area, and have supervisors. Data collection was carried out by distributing online questionnaires to 200 respondents. Data processing uses SmartPLS 3. The findings of this study indicate that a high performance working system (HPWS) can increase job responsibility. HPWS can also affect employee work fatigue with a large number of work targets that must be done. In addition, HPWS also affects work performance where employees with high performance will experience excessive fatigue due to work. The results of this research are expected to provide valuable insights for managers and company stakeholders in understanding the key elements that need to be considered in developing a high performance system.
Keywords: High Performance Working System, Job Responsibility, Work Fatigue, Work Performance
References
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Guest, D. E. (2017). Human resource management and employee well-being: towards a new analytic framework. Human Resource Management Journal, 27(1), 22–38. https://doi.org/10.1111/1748-8583.12139
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Jensen, J. M., Patel, P. C., & Messersmith, J. G. (2013). High-Performance Work Systems and Job Control: Consequences for Anxiety, Role Overload, and Turnover Intentions. Journal of Management, 39(6), 1699–1724. https://doi.org/10.1177/0149206311419663
Jiandong, S., Fan, X., & Haitian, L. (2022). How do high-performance work systems affect work fatigue: The mediating effect of job responsibility and role overload. PLoS ONE, 17(7 July), 1–13. https://doi.org/10.1371/journal.pone.0269452
Kane-Frieder, R. E., Hochwarter, W. A., & Ferris, G. R. (2013). Terms of engagement: Political boundaries of work engagement-work outcomes relationships. Human Relations, 67(3), 357–382. https://doi.org/10.1177/0018726713495068
KARIM, I. (2011). Hubungan Desain Kerja Dan Disiplin Dengan Produktivitas Pegawai Direktorat Jenderal Pendidikan Nonformal Dan Informal. Jurnal Manajemen Pendidikan, 2(2), 308–317. https://doi.org/10.21009/jmp.v2i2.2450
Kelliher, C., & Anderson, D. (2009). Doing more with less? flexible working practices and the intensification of work. Human Relations, 63(1), 83–106. https://doi.org/10.1177/0018726709349199
Kloutsiniotis, P. V., & Mihail, D. M. (2020). The effects of high performance work systems in employees’ service-oriented OCB. International Journal of Hospitality Management, 90(June), 102610. https://doi.org/10.1016/j.ijhm.2020.102610
Kroon, B., van de Voorde, K., & van Veldhoven, M. (2009). Cross-level effects of high-performance work practices on burnout: Two counteracting mediating mechanisms compared. Personnel Review, 38(5), 509–525. https://doi.org/10.1108/00483480910978027
Lee, S. W., & Mao, X. (2023). Recruitment and selection of principals: A systematic review. Educational Management Administration and Leadership, 51(1), 6–29. https://doi.org/10.1177/1741143220969694
Li-Yun, S., Samuel, A., & Kenneth, S. L. (2007). High-Performance Human Resource Practices, Citizenship Behavior, and Organizational Performance: a Relational Perspective. Academy of Management Journal, 50(3), 558. http://proquest.umi.com/pqdweb?did=1302008271&Fmt=7&clientId=4574&RQT=309&VName=PQD%5Cnpapers2://publication/uuid/513BA1CF-E49A-4C2A-8ED5-DB00D8D52A03
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Messersmith, J. G., Patel, P. C., Lepak, D. P., & Gould-Williams, J. (2011). Unlocking the black box: Exploring the link between high-performance work systems and performance. Journal of Applied Psychology, 96(6), 1105–1118. https://doi.org/10.1037/a0024710
Naka, S., & Rojuaniah. (2020). Pengaruh Kualitas Pelayanan Dan Harga Pelanggan Pada Bengkel Astra Honda Authorized Servis Station Sarana Motor Di Tangerang. Journal of Contemporary Accounting Ekonomi, 1(2), 444–453. https://digilib.esaunggul.ac.id/pengaruh-kualitas-pelayanan-dan-harga-terhadap-loyalitas-pelanggan-melalui-kepuasanpelanggan-pada-bengkel-astra-honda-authorized-servis-station-sarana-motor-di-tangerang-22091.html
Park, H. I., Jacob, A. C., Wagner, S. H., & Baiden, M. (2014). Job control and burnout: A meta-analytic test of the conservation of resources model. Applied Psychology, 63(4), 607–642. https://doi.org/10.1111/apps.12008
Peterson., et al. (2014). Role Conflict, Ambiguity, and Overload: A 21-Nation Study. Academy of Management Journal.
Ruiz, E., De Pablo, J. D. S., Muñoz, R. M., & Peña, I. (2019). Do high performance work systems enhance business performance? Examining the mediating influence of total quality management. Zbornik Radova Ekonomskog Fakultet Au Rijeci, 37(1), 235–258. https://doi.org/10.18045/zbefri.2019.1.235
Salamon, J., Blume, B. D., Tóth-Király, I., Nagy, T., & Orosz, G. (2022). The positive gain spiral of job resources, work engagement, opportunity and motivation on training transfer. International Journal of Training and Development, 26(3), 556–580. https://doi.org/10.1111/ijtd.12277
Sinta Dewi Octavia Sakti, & Dwihanus Dwihanus. (2022). Peran Sistem Informasi Management (Sim) Dalam Pengambilan Keputusan. Jurnal Manajemen Dan Ekonomi Kreatif, 1(1), 212–225. https://doi.org/10.59024/jumek.v1i1.43
Syah, T. Y. R., & Olivia, D. (2022). Enhancing Patronage Intention on Online Fashion Industry in Indonesia: The Role of Value Co-Creation, Brand Image, and E-Service Quality. Cogent Business and Management, 9(1). https://doi.org/10.1080/23311975.2022.2065790
Topcic, M., Baum, M., & Kabst, R. (2015). Are high-performance work practices related to individually perceived stress? A job demands-resources perspective. International Journal of Human Resource Management, 27(1), 45–66. https://doi.org/10.1080/09585192.2015.1043136
Yang, S., Nachum, O., Du, Y., Wei, J., Abbeel, P., & Schuurmans, D. (2023). Foundation Models for Decision Making: Problems, Methods, and Opportunities. http://arxiv.org/abs/2303.04129
Yildiz, K., & Ahi, M. T. (2022). Innovative decision support model for construction supply chain performance management. Production Planning and Control, 33(9–10), 894–906. https://doi.org/10.1080/09537287.2020.1837936
Zhang, X., Zhou, J., & Kwan, H. K. (2017). Configuring challenge and hindrance contexts for introversion and creativity: Joint effects of task complexity and guanxi management. Organizational Behavior and Human Decision Processes, 143, 54–68. https://doi.org/10.1016/j.obhdp.2017.02.003
Abbas, J., Mubeen, R., Iorember, P. T., Raza, S., & Mamirkulova, G. (2021). Exploring the impact of COVID-19 on tourism: transformational potential and implications for a sustainable recovery of the travel and leisure industry. Current Research in Behavioral Sciences, 2(February), 100033. https://doi.org/10.1016/j.crbeha.2021.100033
Abbasi, S. G., Tahir, M. S., Abbas, M., & Shabbir, M. S. (2022). Examining the relationship between recruitment & selection practices and business growth: An exploratory study. Journal of Public Affairs, 22(2). https://doi.org/10.1002/pa.2438
Adibia Ayu Ristya, Kartika, Y., & Wijayanti. (2022). pengaruh komunikasi kerja, fasilitas kerja, dan keamanan kerja terhadap kepuasan kerja karyawan PT. Indah logistik cargo surabaya (cabang kenjeran). 19(1), 107–119. https://www.jurnal.ibmt.ac.id/index.php/jeksekutif/article/view/308
Amani, Z. (2022). Training and Development of Indigenous Compassion Therapy Package on Mental Health , Psychological Capital and Lifestyle of Working Women in Isfahan. 29(27), 117–138. https://doi.org/10.22055/psy.2022.36584.2666
Anandita, R., & Cahyadi, L. (2020). Aplikasi Model Rasch dalam Mengukur Komitmen Dosen. Jurnal Manajemen Dan Supervisi Pendidikan, 4(3), 220–231. https://doi.org/10.17977/um025v4i32020p220
Aryee, S., Walumbwa, F. O., Seidu, E. Y. M., & Otaye, L. E. (2011). Impact of high-performance work systems on individual- and branch-level performance: Test of a multilevel model of intermediate linkages. Journal of Applied Psychology, 97(2), 287–300. https://doi.org/10.1037/a0025739
Bakker, A. B., & Demerouti, E. (2018). (2018). Recurrent headaches in 100 children: Electroencephalographic abnormalities and response to phenytoin (dilantin). Pediatric Neurosurgery, 4(2), 95–105. https://doi.org/10.1159/000119765
Bakker, A. B., & Demerouti, E. (2018). Multiple levels in job demands-resources theory: implications for employee well-being and performance. Uniwersytet Śląski, 343–354. https://research.tue.nl/en/publications/multiple-levels-in-job-demands-resources-theory-implications-for-
Brown, S. P., Jones, E., & Leigh, T. W. (2005). The attenuating effect of role overload on relationships linking self-efficacy and goal level to work performance. Journal of Applied Psychology, 90(5), 972–979. https://doi.org/10.1037/0021-9010.90.5.972
Cahyadi, L., & Prastyani, D. (2020). Work Life Balance, Stres Kerja Dan Konflik Peran Terhadap Kepuasan Kerja Pada Wanita Pekerja. Jurnal Ekonomi : Journal of Economic, 11(2). https://doi.org/10.47007/jeko.v11i2.3576
Chao Ping & Zhang. (2009). The Effects of Role Stressors on Physical Health and Mental Health among Chinese Teachers. 25(1), 1–2.
Chowdhury, M. R., Razak, A., & Abdul, B. (2022). Issues and Perspectives in Business and Social Sciences. 2(2), 46–60.
Crawford, E. R., LePine, J. A., & Rich, B. L. (2010). Linking job demands and resources to employee engagement and burnout: A theoretical extension and meta-analytic test. Journal of Applied Psychology, 95(5), 834–848. https://doi.org/10.1037/a0019364
Cropanzano, R., & Ambrose, M. (2001). Procedural and distributive justice are more similar than you think: A monistic perspective and a research agenda WORK-FAMILY CROSSOVER: A META-ANALYTIC REVIEW View project. APA PsycNet, 27, 6428. https://www.researchgate.net/publication/261358169
Elovainio, M., Kivimäki, M., & Helkama, K. (2001). Organizational justice evaluations, job control, and occupational strain. Journal of Applied Psychology, 86(3), 418–424. https://doi.org/10.1037/0021-9010.86.3.418
Frone, M. R., Reis, D., & Ottenstein, C. (2018). A German version of the Three-Dimensional Work Fatigue Inventory (3D-WFI): Factor structure, internal consistency, and correlates. Stress and Health, 34(5), 674–680. https://doi.org/10.1002/smi.2828
Gao, Z., & Zhao, C. (2014). Why Is It Difficult to Balance Work and Family? An Analysis Based on Work-Family Boundary Theory. Acta Psychologica Sinica, 46(4), 552. https://doi.org/10.3724/sp.j.1041.2014.00552
Guest, D. E. (2017). Human resource management and employee well-being: towards a new analytic framework. Human Resource Management Journal, 27(1), 22–38. https://doi.org/10.1111/1748-8583.12139
Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2018). The Results of PLS-SEM Article information. European Business Review, 31(1), 2–24.
Hisar, R., & Suharna, J. (2020). Pengaruh Wct, Der Terhadap Roe Pada Industri Manufaktur Di Bursa Efek Indonesia Yang Go Publik. Jurnal Ekonomi : Journal of Economic, 11(1). https://doi.org/10.47007/jeko.v11i1.3263
Hobfoll, S. E., Halbesleben, J., Neveu, J. P., & Westman, M. (2017). Conservation of resources in the organizational context: The reality of resources and their consequences. Annual Review of Organizational Psychology and Organizational Behavior, 5(November 2017), 103–128. https://doi.org/10.1146/annurev-orgpsych-032117-104640
Hunkenschroer, A. L., & Luetge, C. (2022). Ethics of AI-Enabled Recruiting and Selection: A Review and Research Agenda. In Journal of Business Ethics (Vol. 178, Issue 4). Springer Netherlands. https://doi.org/10.1007/s10551-022-05049-6
Jensen, J. M., Patel, P. C., & Messersmith, J. G. (2013). High-Performance Work Systems and Job Control: Consequences for Anxiety, Role Overload, and Turnover Intentions. Journal of Management, 39(6), 1699–1724. https://doi.org/10.1177/0149206311419663
Jiandong, S., Fan, X., & Haitian, L. (2022). How do high-performance work systems affect work fatigue: The mediating effect of job responsibility and role overload. PLoS ONE, 17(7 July), 1–13. https://doi.org/10.1371/journal.pone.0269452
Kane-Frieder, R. E., Hochwarter, W. A., & Ferris, G. R. (2013). Terms of engagement: Political boundaries of work engagement-work outcomes relationships. Human Relations, 67(3), 357–382. https://doi.org/10.1177/0018726713495068
KARIM, I. (2011). Hubungan Desain Kerja Dan Disiplin Dengan Produktivitas Pegawai Direktorat Jenderal Pendidikan Nonformal Dan Informal. Jurnal Manajemen Pendidikan, 2(2), 308–317. https://doi.org/10.21009/jmp.v2i2.2450
Kelliher, C., & Anderson, D. (2009). Doing more with less? flexible working practices and the intensification of work. Human Relations, 63(1), 83–106. https://doi.org/10.1177/0018726709349199
Kloutsiniotis, P. V., & Mihail, D. M. (2020). The effects of high performance work systems in employees’ service-oriented OCB. International Journal of Hospitality Management, 90(June), 102610. https://doi.org/10.1016/j.ijhm.2020.102610
Kroon, B., van de Voorde, K., & van Veldhoven, M. (2009). Cross-level effects of high-performance work practices on burnout: Two counteracting mediating mechanisms compared. Personnel Review, 38(5), 509–525. https://doi.org/10.1108/00483480910978027
Lee, S. W., & Mao, X. (2023). Recruitment and selection of principals: A systematic review. Educational Management Administration and Leadership, 51(1), 6–29. https://doi.org/10.1177/1741143220969694
Li-Yun, S., Samuel, A., & Kenneth, S. L. (2007). High-Performance Human Resource Practices, Citizenship Behavior, and Organizational Performance: a Relational Perspective. Academy of Management Journal, 50(3), 558. http://proquest.umi.com/pqdweb?did=1302008271&Fmt=7&clientId=4574&RQT=309&VName=PQD%5Cnpapers2://publication/uuid/513BA1CF-E49A-4C2A-8ED5-DB00D8D52A03
Macky, K., & Boxall, P. (2008). High-involvement work processes, work intensification and employee well-being: A study of New Zealand worker experiences. Asia Pacific Journal of Human Resources, 46(1), 38–55. https://doi.org/10.1177/1038411107086542.
Messersmith, J. G., Patel, P. C., Lepak, D. P., & Gould-Williams, J. (2011). Unlocking the black box: Exploring the link between high-performance work systems and performance. Journal of Applied Psychology, 96(6), 1105–1118. https://doi.org/10.1037/a0024710
Naka, S., & Rojuaniah. (2020). Pengaruh Kualitas Pelayanan Dan Harga Pelanggan Pada Bengkel Astra Honda Authorized Servis Station Sarana Motor Di Tangerang. Journal of Contemporary Accounting Ekonomi, 1(2), 444–453. https://digilib.esaunggul.ac.id/pengaruh-kualitas-pelayanan-dan-harga-terhadap-loyalitas-pelanggan-melalui-kepuasanpelanggan-pada-bengkel-astra-honda-authorized-servis-station-sarana-motor-di-tangerang-22091.html
Park, H. I., Jacob, A. C., Wagner, S. H., & Baiden, M. (2014). Job control and burnout: A meta-analytic test of the conservation of resources model. Applied Psychology, 63(4), 607–642. https://doi.org/10.1111/apps.12008
Peterson., et al. (2014). Role Conflict, Ambiguity, and Overload: A 21-Nation Study. Academy of Management Journal.
Ruiz, E., De Pablo, J. D. S., Muñoz, R. M., & Peña, I. (2019). Do high performance work systems enhance business performance? Examining the mediating influence of total quality management. Zbornik Radova Ekonomskog Fakultet Au Rijeci, 37(1), 235–258. https://doi.org/10.18045/zbefri.2019.1.235
Salamon, J., Blume, B. D., Tóth-Király, I., Nagy, T., & Orosz, G. (2022). The positive gain spiral of job resources, work engagement, opportunity and motivation on training transfer. International Journal of Training and Development, 26(3), 556–580. https://doi.org/10.1111/ijtd.12277
Sinta Dewi Octavia Sakti, & Dwihanus Dwihanus. (2022). Peran Sistem Informasi Management (Sim) Dalam Pengambilan Keputusan. Jurnal Manajemen Dan Ekonomi Kreatif, 1(1), 212–225. https://doi.org/10.59024/jumek.v1i1.43
Syah, T. Y. R., & Olivia, D. (2022). Enhancing Patronage Intention on Online Fashion Industry in Indonesia: The Role of Value Co-Creation, Brand Image, and E-Service Quality. Cogent Business and Management, 9(1). https://doi.org/10.1080/23311975.2022.2065790
Topcic, M., Baum, M., & Kabst, R. (2015). Are high-performance work practices related to individually perceived stress? A job demands-resources perspective. International Journal of Human Resource Management, 27(1), 45–66. https://doi.org/10.1080/09585192.2015.1043136
Yang, S., Nachum, O., Du, Y., Wei, J., Abbeel, P., & Schuurmans, D. (2023). Foundation Models for Decision Making: Problems, Methods, and Opportunities. http://arxiv.org/abs/2303.04129
Yildiz, K., & Ahi, M. T. (2022). Innovative decision support model for construction supply chain performance management. Production Planning and Control, 33(9–10), 894–906. https://doi.org/10.1080/09537287.2020.1837936
Zhang, X., Zhou, J., & Kwan, H. K. (2017). Configuring challenge and hindrance contexts for introversion and creativity: Joint effects of task complexity and guanxi management. Organizational Behavior and Human Decision Processes, 143, 54–68. https://doi.org/10.1016/j.obhdp.2017.02.003
Published
2024-01-18
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Copyright (c) 2024 muhammad naufal khossy
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