The Effect of Job Satisfaction and Compensation on Employee Performance with Work Motivation as Mediation in 4-Star Hotels Batam City
Abstract
This research investigates the impact of job satisfaction and compensation on employee performance in a 4-star hotel in Batam City, utilizing work motivation as a mediator. Job satisfaction and compensation are recognized as crucial factors influencing both work motivation and employee performance. The administration of a questionnaire to 380 hotel employees in Batam City yielded positive and significant correlations between job satisfaction, compensation, work motivation, and employee performance, as revealed by PLS analysis. Work motivation emerges as a significant mediator in the relationships between job satisfaction and employee performance, as well as between compensation and employee performance.
Keywords: Employee Performance, Work Motivation, Job Satisfaction, Compensation
References
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Christiarini, R., & Lim, K. H. (2022). Analisa Daya Tarik Pembelian Video Streaming Masyarakat Batam dan Tanjungpinang di Social Commerce. Jurnal Sketsa Bisnis, 09(2), 114–135. https://doi.org/10.35891/jsb.v9i1.3168
Fahlevi, M., & Fahmi, K. (n.d.). The Role of Job Satisfaction in the Relationship between Transformational Leadership, Knowledge Management, Work Environment and Performance Quality Management Strategies View project HR Management View project. www.solidstatetechnology.us
Fahlevi, M., & Fahmi, K. (2021). The Role of Job Satisfaction in the Relationship between Transformational Leadership, Knowledge Management, Work Environment and Performance Quality Management Strategies View project HR Management View project. ResearchGate, February, 1–23.
Ghozali, I., & Latan, H. (2016). Partial Least Squares: Konsep, Teknik, dan Aplikasi Menggunakan Program SmartPLS 3.0 Edisi 2 (2nd ed.). Universitas Diponegoro Semarang.
Hair, J., Black, W., Babin, B., & Anderson, R. (2019). Multivariate Data Analysis : Multivariate Data Analysis : Why multivariate data analysis ? (8th ed.). Annabel Ainscow.
Hair, J. F., ANDERSON, R. E., TATHAM, R. L., & BLACK, W. C. (2019). Análisis multivariante. Prentice Hall. https://doi.org/10.1017/CBO9781107415324.004
Hair, J. F. H., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2018). The Results of PLS-SEM Article information. European Business Review, 31(1), 2–24.
Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European Business Review, 31(1), 2–24. https://doi.org/10.1108/EBR-11-2018-0203
Indonesia investments. (2023). No Title. Indonesia Investments. https://www.indonesia-investments.com/id/bisnis/industri-sektor/pariwisata/item6051?
Lestary, L., & Chaniago, H. (2018). Pengaruh Lingkungan Kerja Terhadap Kinerja Karyawan. Jurnal Riset Bisnis Dan Investasi, 3(2), 94–103. https://doi.org/10.35313/jrbi.v3i2.937
Mahfuz, G. (2018). Akomodasi Hotel sebagai Mata Rantai Wisata. Multi Media Centre. https://mmc.kalteng.go.id/berita/read/3942/akomodasi-hotel-sebagai-mata-rantai-wisata
Marlinse, S., Lianto, & Arestia, N. (2022). Pengaruh budaya organisasi , komitmen organisasi dan lingkungan kerja terhadap kinerja karyawan di hotel borneo Pontianak. 19(3), 551–561. https://doi.org/10.29264/jkin.v19i3.11497
Maulana Arman. (2020). Pengaruh Kompetensi dan Kompensasi Terhadap Kinerja Pegawai Primer Koperasi Kartika Artileri Berdaya Guna Sepanjang Masa Pusat Kesenjataan Artileri Medan Kota Cimahi. Coopetition: Jurnal Ilmiah Manajemen, 11(2), 83–96.
Purwowidhu, C. (2023). Kian Melesat di 2023, Pariwisata Indonesia Bersiap Menuju Level Prapandemi Artikel ini telah tayang di situs Media Keuangan | MK+ dengan judul “Kian Melesat di 2023, Pariwisata Indonesia Bersiap Menuju Level Prapandemi - Website Name” Https://mediakeuanga. Media Keuangan. https://mediakeuangan.kemenkeu.go.id/article/show/kian-melesat-di-2023-pariwisata-indonesia-bersiap-menuju-level-prapandemi
Rakib, M., Yunus, M., & Amin, N. (2018). Creative Industry Development Based on Entrepreneurship Training in Developing Local Economy in Parepare City. OIKOS Jurnal Kajian Pendidikan Ekonomi Dan Ilmu Ekonomi. https://doi.org/10.23969/oikos.v2i1.923
Research, D. I. (2023). Tren Data Pertumbuhan Industri Hotel dan Penginapan Lainnya, 2011 – 2023. Data Industri Research. https://www.dataindustri.com/produk/tren-data-pertumbuhan-industri-hotel-dan-penginapan-lainnya/
Rivaldo, Y., Supardi, & Yusman, E. (2021). Analisis Faktor-Faktor yang Mempengaruhi Konsumen Terhadap Keputusan Pemilihan Hotel. Yandra Rivaldo Supardi Edi Yusman, 1(1), 98–106.
Sarwani, S. (2017). the Effect of Compensation and Work Environment on Work Discipline and Performance of Mini Mart Employees in Denpasar City. Sinergi : Jurnal Ilmiah Ilmu Manajemen, 6(2), 60–71. https://doi.org/10.25139/sng.v6i2.82
Swadiputra, I. B. W., Widyani, A. A. D., & Saraswati, N. P. A. S. (2022). Pengaruh Motivasi dan Kepuasan Kerja Terhadap Kinerja Karyawan Pada Koperasi Ayudana Merta Ayunan Abiansemal. Jurnal Emas, 3(9), 15–25.
Virgiawan, A. R., Riyanto, S., & Endri, E. (2021). Organizational culture as a mediator motivation and transformational leadership on employee performance. Academic Journal of Interdisciplinary Studies, 10(3), 67–79. https://doi.org/10.36941/AJIS-2021-0065
Published
2024-02-01
Section
Articles
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