Persepsi Pasien dan Perawat tentang Patient Safety di Pelayanan Hemodialisa

  • Dewi Kusumastuti Universitas Muhammadiyah Yogyakarta
  • Oryzati Hilman Universitas Muhammadiyah Yogyakarta
  • Arlina Dewi Universitas Muhammadiyah Yogyakarta

Abstract

This study aims to explore patient and nurse perceptions of patient safety to increase patient engagement so that patients can be aware of patient safety in the Hospital Hemodialysis Unit. This research method uses qualitative methods of conducting in-depth interviews with patients and medical personnel. The results of this study indicate that overall the patients said they were satisfied with the services provided; this was evidenced by the patient feeling very well known by the medical staff, both nurses and doctors. In conclusion, this kinship relationship is highly valued by the patient and accompanying family so that patients can be open to medical personnel so that effective communication can be well established.

 

Keywords: Hemodialysis, Patient Engagement, Patient Safety

References

Barclay, L. J., & Kiefer, T. (2019). In the Aftermath of Unfair Events: Understanding the Differential Effects of Anxiety and Anger. Journal of Management, 45(5), 1802–1829. https://doi.org/10.1177/0149206317739107

Fergusson, D., Monfaredi, Z., Pussegoda, K., Garritty, C., Lyddiatt, A., Shea, B., Duffett, L., Ghannad, M., Montroy, J., Murad, M. H., Pratt, M., Rader, T., Shorr, R., & Yazdi, F. (2018). The Prevalence of Patient Engagement in Published Trials: A Systematic Review. Research Involvement and Engagement, 4(1), 17. https://doi.org/10.1186/s40900-018-0099-x

Fransisca, M., & Darmawan, E. S. (2018). Analysis of Factors Related to Employee Behavior in Implementing Patient Safety Program at Insan Permata Woman and Child Hospital Tangerang. Journal of Indonesian Health Policy and Administration, 3(1), 17. https://doi.org/10.7454/ihpa.v3i1.2266

Harris, R. E., Stinchfield, M. J., Nystrom, S. L., McKay, D. J., & Hariharan, I. K. (2020). Damage-Responsive, Maturity-Silenced Enhancers Regulate Multiple Genes that Direct Regeneration in Drosophila. eLife, 9(3), 1–26. https://doi.org/10.7554/eLife.58305

Karina, K., & Karyus, A. (2017). Penatalaksanaan Holistik pada Seorang Lansia Usia 70 Tahun dengan Hipertensi Grade II Tidak Terkontrol melalui Pendekatan Kedokteran Keluarga. Medical Journal of Lampung University, 6(3), 63–68. http://juke.kedokteran.unila.ac.id/index.php/majority/article/view/1110

New, L., Goodridge, D., Kappel, J., Groot, G., & Dobson, R. (2019). “I Just Have to Take It” - Patient Safety in Acute Care: Perspectives and Experiences of Patients with Chronic Kidney Disease. In BMC Health Services Research (Vol. 19, Issue 1, p. 199). https://doi.org/10.1186/s12913-019-4014-4

Octaviani, N., Hilda, H., & Nulhakim, L. (2020). Evaluasi Pelaksanaan Tujuh Langkah Menuju Keselamatan Pasien di Puskesmas Loa Kulu Kabupaten Kutai Kartanegara. Jurnal Kedokteran Mulawarman, 7(2), 30. https://doi.org/10.30872/j.ked.mulawarman.v7i2.4255

Rieckmann, P., Centonze, D., Elovaara, I., Giovannoni, G., Havrdová, E., Kesselring, J., Kobelt, G., Langdon, D., Morrow, S. A., Oreja-Guevara, C., Schippling, S., Thalheim, C., Thompson, H., Vermersch, P., Aston, K., Bauer, B., Demory, C., Giambastiani, M. P., Hlavacova, J., & Ben-Amor, A.-F. (2018). Unmet Needs, Burden of Treatment, and Patient Engagement in Multiple Sclerosis: A Combined Perspective from the MS in the 21st Century Steering Group. Multiple Sclerosis and Related Disorders, 19, 153–160. https://doi.org/10.1016/j.msard.2017.11.013

Rudyarti, E., Sutomo, A. H., & Surono, A. (2017). Hubungan Pengetahuan Keselamatan dan Kesehatan Kerja dan Sikap Penggunaan Alat Pelindung Diri dengan Kejadian Kecelakaan Kerja pada Pengrajin Pisau Batik di Pt. X [Universitas Gadjah Mada]. In Jurnal Kesehatan Masyarakat. http://etd.repository.ugm.ac.id/home/detail_pencarian/84254

Suharsono, R. A., & Suci, R. P. (2019). Hubungan Budaya Organisasi, Organizational Citizenship Behavior dengan Kinerja: Pendekatan Konseptual. Jurnal Ilmu Manajemen, 5(3), 28–36. https://publishing-widyagama.ac.id/ejournal-v2/index.php/jim/article/view/1793

Ulumiyah, N. H. (2018). Meningkatkan Mutu Pelayanan Kesehatan dengan Penerapan Upaya Keselamatan Pasien di Puskesmas. Jurnal Administrasi Kesehatan Indonesia, 6(2), 149. https://doi.org/10.20473/jaki.v6i2.2018.149-155

Valderas, J. M., Gangannagaripalli, J., Nolte, E., Boyd, C., Roland, M., Sarria‐Santamera, A., Jones, E., & Rijken, M. (2019). Quality of Care Assessment for People with Multimorbidity. Journal of Internal Medicine, 285(30), 289–300. https://doi.org/10.1111/joim.12881

Wulandari, I., Huriah, T., & Sundari, S. (2020). Evaluasi Safety Attitude Culture pada Perawat di Ruang Operasi PKU Muhammadiyah Gamping. Jurnal Ilmiah Universitas Batanghari Jambi, 20(1), 253–257. https://doi.org/10.33087/jiubj.v20i1.759
Published
2021-05-09
How to Cite
Kusumastuti, D., Hilman, O., & Dewi, A. (2021). Persepsi Pasien dan Perawat tentang Patient Safety di Pelayanan Hemodialisa. Jurnal Keperawatan Silampari, 4(2), 526-536. https://doi.org/https://doi.org/10.31539/jks.v4i2.1974
Abstract viewed = 5 times
pdf downloaded = 3 times