Analisis Transformasi Digital terhadap Kinerja Perusahaan dengan Inovasi Digital Sebagai Variabel Mediasi (Studi Kasus Program CPMS pada Kontraktor Ciputra Group)
Abstract
This study aims to investigate the impact of digital transformation on company performance by using digital innovation as a mediating variable, especially in the context of users of the Contract & Procurement Management System (CPMS) application among Ciputra Group contractors. This study adopts a quantitative approach based on the Theory of Diffusion of Innovation by Everett M. Rogers. The questionnaire was distributed to 73 external CPMS user respondents via Google Form. Data analysis was carried out using regression analysis for mediating variables and path analysis with SPSS 27.0, comparing the direct effect of digital transformation (variable X) on company performance (variable Y) and the indirect effect by including digital innovation (variable M) as a mediator. The results showed that there was no significant direct effect between digital transformation and company performance. However, there was a significant indirect effect through digital innovation. This shows the important role of digital innovation as a mediator that supports improving company performance. In conclusion, through the CPMS application, digital transformation can improve company performance by increasing work effectiveness and accelerating the financing process. This study suggests the need for further research to explore more complex and broader aspects of the impact of digital transformation.
Keywords: Digital Innovation, Company Performance, Digital Transformation
References
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AlMulhim, A. F. (2021). Smart supply chain and firm performance: the role of digital technologies. Business Process Management Journal, 27(5), 1353–1372. https://doi.org/10.1108/BPMJ-12-2020-0573
Ananda, I. (2021). Literature Review : Implementasi Strategi Transformasi Digital Pada Organisasi Internasional. Computer Based Information System Journal, 9(1 SE- Articles), 1–13. https://doi.org/10.33884/cbis.v9i1.2473
Angelia Putriana. (2023). Analisis Strategi Bisnis di Era Transformasi Digital. MUKASI: Jurnal Ilmu Komunikasi, 2(3 SE-Articles), 223–232. https://doi.org/10.54259/mukasi.v2i3.2105
Armstrong, M., & Baron. (2014). Managing Performance: Performance Management in Action. CIPD.
Aziz, S., & Suswardji, E. (2020). Analisis Optimalisasi Kinerja Karyawan Melalui Digitalisasi Bisnis Dengan Budaya Organisasi Sebagai Variabel Intervening Pada Perusahaan Umum Percetakan Uang Republik Indonesia (Perum Peruri) Direktorat Sdm Dan Umum. Eqien: Jurnal Ekonomi Dan Bisnis, 7(2), 23–28. https://doi.org/10.34308/eqien.v7i2.132
Barus, E., Pardede, K. M., & Putri Br. Manjorang, J. A. (2024). Transformasi Digital: Teknologi Cloud Computing dalam Efisiensi Akuntansi. Jurnal Sains Dan Teknologi, 5(3 SE-), 904–911. https://doi.org/10.55338/saintek.v5i3.2862
Chen, P., & Kim, S. K. (2023). The impact of digital transformation on innovation performance - The mediating role of innovation factors. Heliyon, 9(3), e13916. https://doi.org/10.1016/j.heliyon.2023.e13916
Effendi, M. R., Bakar, R. A., & Bachri, N. (2022). Pengaruh Pemasaran Digital Terhadap Kinerja Umkm Di Kota Lhokseumawe Dengan Inovasi Produk Sebagai Variabel Intervening. J-MIND (Jurnal Manajemen Indonesia), 7(2), 107. https://doi.org/10.29103/j-mind.v7i2.6576
Eka, J. (2019). Inovasi dan Transformasi Digital untuk Indonesia Maju. 1–30.
Fitriani. (2024). Uji Validitas dan Reliabilitas pada Data Kuesioner Penelitian. https://exsight.id/blog/2022/04/18/uji-validitas-realibilitas-di-kuisioner/
Harahap, V., & Novita, N. (2022). Control Self Assessment (CSA) In Improving Company Performance. Jurnal Akuntansi, Keuangan, Dan Manajemen, 3(3 SE- Articles), 207–223. https://doi.org/10.35912/jakman.v3i3.731
Jung, S. U., & Shegai, V. (2023). The Impact of Digital Marketing Innovation on Firm Performance: Mediation by Marketing Capability and Moderation by Firm Size. Sustainability (Switzerland), 15(7). https://doi.org/10.3390/su15075711
Karen Osmundsen, Jon Iden, B. B. (2018). Digital Transformation: Drivers, Success, Factors. Mcis, 5.
Khin, S., & Ho, T. C. F. (2020). Digital technology, digital capability and organizational performance. International Journal of Innovation Science, 11(2), 177–195. https://doi.org/10.1108/IJIS-08-2018-0083
Kontić, L., & Vidicki, Đ. (2018). Strategy for digital organization: Testing a measurement tool for digital transformation. Strategic Management, 23(2), 29–35. https://doi.org/10.5937/straman1801029k
Kurniawan, A., Rahayu, A., & Wibowo, L. A. (2021). Pengaruh Transformasi Digital Terhadap Kinerja Bank Pembangunan Daerah Di Indonesia. Jurnal Ilmu Keuangan Dan Perbankan (JIKA), 10(2), 158–181. https://doi.org/10.34010/jika.v10i2.4426
Llopis-Albert, C., Rubio, F., & Valero, F. (2021). Impact of digital transformation on the automotive industry. Technological Forecasting and Social Change, 162, 120343. https://doi.org/https://doi.org/10.1016/j.techfore.2020.120343
Margareth, H. (2017). Instrumentation, Validity, Reliability. Экономика Региона, 32. McGahan, A. M. (2023). The New Stakeholder Theory on Organizational Purpose.
Strategy Science, 8(2), 245–255. https://doi.org/10.1287/stsc.2023.0184
Mega, A., Dwi, J., Purnomo, T., & Krisprimandoyo, D. . (2022). Pengaruh transformasi digital terhadap performance melalui inovasi digital sebagai variabel mediasi dalam studi kasus penggunaan program Contract Procurement Management Systemn di Ciputra Grup.
Mhlungu, N. S. M., Chen, J. Y. J., & Alkema, P. (2019). The underlying factors of a successful organisational digital transformation. SA Journal of Information Management, 21(1), 1–10. https://doi.org/10.4102/sajim.v21i1.995
Nawangsari, R. D., & Ika Nugroho, P. (2019). Pengaruh Indikator Kinerja Ekonomi, Indikator Kinerja Lingkungan dan Indikator Kinerja Sosial terhadap Profitabilitas Perusahaan Manufaktur. International Journal of Social Science and Business, 3(2 SE-Articles), 162–168. https://doi.org/10.23887/ijssb.v3i2.17644
Noermansyah, A. L., & Aslamadin, I. (2019). Analisis Faktor-Faktor yang Mempengaruhi Niat Ketidakpatuhan Wajib Pajak Daerah. Jurnal ASET (Akuntansi Riset), 11(2), 329–339. https://doi.org/10.17509/jaset.v11i2.20432
O’Sullivan, D., & Dooley, L. (2009). Applying Innovation. https://doi.org/10.4135/9781452274898
Rizkinaswara, L. (2020). Revolusi Industri 4.0. https://aptika.kominfo.go.id/2020/01/revolusi-industri-4-0/
Robbins, P. S., & Judge, T. A. (2017). Organizational Behaviour (13th ed.). Salemba Empat.
Siregar, A. I. (2021). Model Keputusan Pembelian Rumah Subsidi Dari Perspektif Fasilitas, Citra Perusahaan Dan Harga (Survey Pada Perumahan Panorama Sakuran Asri Kota Jambi). Jurnal Ekonomi Manajemen Sistem Informasi, 3(2 SE-Articles), 212–224. https://doi.org/10.38035/jemsi.v3i2.778
Sukmayadi, F. S. (2022). Membangun Agenda Pelengkap Untuk Manajemen Proses Bisnis dan Inovasi Digital. Formosa Journal of Multidisciplinary Research, 1(3 SE- Articles), 769–784. https://doi.org/10.55927/fjmr.v1i3.757
Susanto, E., Komang Darma Yudanta, I. B., Suparsana, I. M., Ugiantara, M. B., Made Ari Herawan, I. G. A., & Widana, I. G. (2024). Pengembanganstrategimanajemensumberdaya Manusia Dalam Transformasi Digital Untuk Meningkatkan Kinerja Perusahaan. 6(02), 4–6.
Usman, S., Lasiatun, K. M. T., Lasiatun, K. M. T., Kesek, M. N., Riatmaja, D. S., Papia,
J. N. T., & B, A. M. (2023). Faktor Yang Mempengaruhi Kinerja Pegawai (Studi Literatur Manajemen Sumber Daya). Jurnal Pendidikan Tambusai, 7(2 SE-Articles of Research), 10462–10468. https://doi.org/10.31004/jptam.v7i2.8016
Webley, P. (1997). It Could Be OK! Predictors and Correlates of Participation in The National Lottery (The 22nd I). Valencia.
Weert, T., & Tatnall, A. (2005). Information and communication technologies and real- life learning: New education for the knowledge society. 182.
Wono, H. Y., Supriaddin, N., Amin, F., Indriastuti, Y., & Sufa, S. A. (2023). Media Sosial, Literasi Digital, Dan Inovasi Bisnis Trikotomi Baru Dalam Manajemen Strategi. Branding: Jurnal Ilmiah Manajemen Dan Bisnis, October, 77–86. https://doi.org/10.15575/jb.v2i1
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2024-10-24
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