Kualitas Produk dan Persepsi Harga terhadap Keputusan Pembelian
Abstract
The purpose of this study was to analyze the influence of product quality and price perceptions on smartphone purchasing decisions (a case study of East Java "Veteran" FEB UPN students. This research method uses quantitative research where the dependent variable is the purchase decision and the independent variable in this study is product quality and price perceptions. Sampling using Accidental Sampling consisted of 80 respondents and data analysis was carried out using the Partial Least Square (PLS) method. The results showed that product quality and price perceptions had a positive effect on purchasing decisions for Samsung smartphones at the Faculty of Economics and Business, National Development University " Veteran "East Java. In conclusion, product quality has good operating system performance for consumers so that it can influence purchasing decisions. Also, the better consumer perceptions of prices such as perceptions of affordability, price compatibility with product quality, price competitiveness, and ability provide benefits to be able to influence purchasing decisions on Samsung smartphone consumers.
Keywords: Purchase Decision, Product Quality, Perceived Price
References
Fadhil, M. N., & Prastyono, H. P. (2022). Analisis Pengaruh Kualitas Produk dan Persepsi Harga terhadap Keputusan Pembelian pada New Holland Donuts Tuban. NUSANTARA: Jurnal Ilmu Pengetahuan Sosial, 9(3), 557-562. http://jurnal.um-tapsel.ac.id/index.php/nusantara/article/view/4171
Kotler, P. (2009). Manajemen pemasaran. Jakarta: PT Index Kelompok Gramedia
Kotler, P., & Amstrong, G. Manajemen Pemasaran, (12th ed.). Jakarta: PT Indeks
Kotler, P., & Amstrong, G. (2012). Principles of Marketing. New Jersey: Pearson Education Limited
Kotler, P., & Keller, K. L. (2016). A Framework for Marketing Management. Boston: Pearson
Malik, F., Yaqoob, S., & Aslam, A. S. The Impact of Price Perception, Service Quality, and Brand Image on Customer Loyalty (Study of Hospitality Industry in Pakistan). Interdisciplinary Journal of Contemporary Research in Business, 4(5), 487-505. https://ijecm.co.uk/wp-content/uploads/2018/10/61014.pdf
Peter, P., & Olson, J. (2014). Perilaku Konsumen & Strategi Pemasaran. Jakarta: Salemba Empat
Priansa, D. J. (2017). Komunikasi pemasaran terpadu. Bandung: Pustaka Setia
Qiana, D. A, & Lego, Y. Pengaruh Kualitas Produk, Citra Merek, dan Persepsi Harga terhadap Keputusan Pembelian Masker Sensi di Tangerang. Jurnal Manajerial dan Kewirausahaan, 3(3), 649-660. https://journal.untar.ac.id/index.php/JMDK/article/download/13137/8023
Rupayana, I. K., Suartina, I. W., & Mashyuni, M. (2021). Pengaruh Kualitas Produk, Impulse Buying dan Electronic Word of Mouth (EWOM) terhadap Keputusan Pembelian pada Produk Smartphone Merek OPPO di Kota Denpasar. Widya Amrita: Jurnal Manajemen, Kewirausahaan dam Pariwisata, 1(1), 233-247. https://ejournal.unhi.ac.id/index.php/widyaamrita/article/view/1167
Setiadi, N. (2015). Perilaku Konsumen. Jakarta: Kencana
Susanto, D. M., & Cahyono, K. E. (2021). Pengaruh Citra Merek, Kualitas Produk, dan Harga terhadap Keputusan Pembelian Iphone (Studi Pada Mahasiswa di Surabaya). Jurnal Ilmu dan Riset Manajemen (JIRM), 10(1), 1-15. http://jurnalmahasiswa.stiesia.ac.id/index.php/jirm/article/view/3893/3904
Tjiptono, F. (2016). Brand Management & Strategy. Yogyakarta: Penerbit Andi
Top Brand Award. (2021). Top Brand Index. https://www.topbrand-award.com/top-brand-index%20/
Umar, H. (2005). Riset Pemasaran & Perilaku Konsumen. Jakarta: Gramedia Pustaka Utama
Zeithaml, V. (1988). Consumer Perceptions of Price, Quality, and Value: a Means-End Model and Synthesis of Evidence. Journal of Marketing, 52(3), 1-22. https://www.jstor.org/stable/1251446
Zietsman, M. L., Mostert, P., & Svensson, G. (2018). Perceived Price and Service Quality as Mediators Between Price Fairness and Perceived Value in Business Banking Relationships: a Micro-Enterprise Perspective. International Journal of Bank Marketing, 37(5), 1-18. http://dx.doi.org/10.1108/IJBM-07-2017-0144