Fungsi Kepemimpinan dan Manajemen Kepala Ruang Berbasis Bureaucratic Caring Theory terhadap Pelayanan Keperawatan

  • Yulius Mau Leon Sekolah Tinggi Ilmu Keperawatan Sint Carolus Jakarta
  • Blasius Dedi Sekolah Tinggi Ilmu Keperawatan Sint Carolus Jakarta
  • Indriati Kusumaningsih Sekolah Tinggi Ilmu Keperawatan Sint Carolus Jakarta

Abstract

This study aims to explore the functions of leadership and management functions of the head of the room based on bureaucratic caring theory towards nursing services at X Pontianak Hospital. The research method used was qualitative with an exploratory phenomenology approach. approach. The results of this study resulted in 15 themes, namely the time line time line is the foundation in carrying out an effective management planning function, the importance of the head of the room's planning activities in managing facilities, the flow of planning coordination flow, conformity with planning in Hospital X Hospital X Pontianak, supervision to improve performance and professional development of nursing, nursing methods used in the hospital, nursing methods used in the hospital, and nursing methods used in the hospital. methods used in the hospital, chain of command system as a workflow in the organization, mentor for workflow in the organization, mentors for nurses in the hospital, rewards for nurses in the hospital, overcoming conflicts as soon as possible. nurses in the hospital, resolving conflicts as soon as possible to avoid further problems, delegation of tasks according to further problems, delegation of tasks according to the direction of the head of the unit, supervision related to documentation, performance appraisal of nurses using DP3, the process of controlling the process of controlling nursing services to improve service quality, the hope of the head of the room to the leader or direct supervisor so that his role is optimal. The conclusion that can be drawn from this research is that the head of the room needs to develop leadership and management functions head of the room based on Bureaucratic Caring Theory on nursing services. nursing services.

 

Keywords: Leadership, Department Head Management, Management, Bureaucratic Caring, Phenomenology

References

Erawati, L. S., Sarwili, I., & Stella, S. (2022). Peran Kepala Ruangan dan Motivasi Perawat dalam Pelaksanaan Pendokumentasian Asuhan Keperawatan. Open Access Jakarta Journal of Health Sciences, 1(6), 203–212. https://doi.org/10.53801/oajjhs.v1i6.44.

Fitriana, F., & Fadila, R. A. (2023). Hubungan Penerapan Manajemen Model Asuhan Keperawatan Profesional (MAKP) Tim terhadap Kinerja Perawat Pelaksana. Babul Ilmi Jurnal Ilmiah Multi Science Kesehatan, 15(1). http://jurnal.stikes-aisyiyah-palembang.ac.id/index.php/Kep/article/view/1076.

Hayati, N. K., Pertiwiwati, E., & Santi, E. (2022). Hubungan Fungsi Manajemen Kepala Ruang dengan Penerapan Keselamatan Pasien. Jurnal Kepemimpinan Dan Manajemen Keperawatan, 5(2), 84–93. https://doi.org/10.32584/jkmk.v5i2.1810.

Istiqomah, I., & Afriani, T. (2023). Gaya Kepemimpinan Kepala Ruangan terhadap Kinerja Perawat. Journal of Telenursing (JOTING), 5(1), 1327–1336. https://doi.org/10.31539/joting.v5i1.6131.

Kusumadewi, N., Razak, A., & Muchlis, N. (2023). Pengaruh Kepuasan Kerja Dan Kepemimpinan Transformasional Terhadap Kinerja Asuhan Keperawatan di Instalasi Rawat Inap RSUD Labuang Baji Makassar. Journal of Muslim Community Health, 4(3), 222–239. https://doi.org/10.52103/jmch.v4i3.1232.

Limbong, M., & Tarigan, E. (2024). Analisis Faktor yang Berhubungan dengan Kinerja Perawat di Rumah Sakit Umum Daerah: Literature Review. Media Publikasi Promosi Kesehatan Indonesia (MPPKI), 7(3), 620–629. https://doi.org/10.56338/mppki.v7i3.4853.

Nasrah. (2023). Pengorganisasian Dalam Manajemen Keperawatan [Poltekkes Jayapura]. http://poltekkesjayapura.ac.id

Nasution, S. Z., Purba, J. M., & others. (2022). Pengalaman Nurse Manager dalam Pengendalian Mutu Patient Safety di Ruang Rawat Inap Rumah Sakit Umum Pemerintah di Kota Binjai. Universitas Sumatera Utara. https://repositori.usu.ac.id.

Nellisa, D., Rachmah, R., & Mahdarsari, M. (2022). Pendokumentasian Keperawatan di Ruang Rawat Inap Rumah Sakit. Jurnal Ilmiah Mahasiswa Fakultas Keperawatan, 1(4). https://jim.usk.ac.id/FKep/article/view/23462.

Nizam, S., Utami, R. S., & Natalia, S. (2024). Hubungan Reward dan Punishment dengan Motivasi Kerja Perawat Rawat Inap di Rumah Sakit Bakti Timah Karimun. Detector: Jurnal Inovasi Riset Ilmu Kesehatan, 2(1), 38–48. https://ejurnal.politeknikpratama.ac.id/index.php/Detector/article/view/3138.

Panjaitan, Y., Hariyati, R. T. S., Nur, Y. S., & others. (2022). Optimalisasi Supervisi Kepala Ruangan terhadap Peningkatan Pelayanan Bermutu di Rumah Sakit. Journal of Telenursing (JOTING), 4(1), 197–204. https://doi.org/10.31539/joting.v4i1.3214.

Parinussa, N. (2021). Pelaksanaan Fungsi Manajemen Kepala Ruangan dengan Kepuasan Kerja Perawat Pelaksana di Ruang Rawat Inap Rumah Sakit X Ambon. Moluccas Health Journal, 3(3), 10–22. https://doi.org/10.54639/mhj.v3i3.700.

Patoding, S., & Sari, P. W. (2022). Hubungan Penerapan Metode Asuhan Keperawatan Profesional (MAKP) Tim dengan Kepuasan Kerja Perawat. Mega Buana Journal of Nursing, 1(2), 64–72. https://doi.org/10.59183/mbjn.v1i2.16.

Pujiastuti, E., Purwadhi, P., & Widjaja, Y. R. (2023). Pengaruh Profesionalisme dan Keterampilan Perawat terhadap Mutu Pelayanan Keperawatan Rumah Sakit. Journal Healthcare Education, 1(2), 18–27. https://journalhadhe.com/index.php/jhce/article/view/29.

Purbandaru, E. P., & Supriyadi, S. (2022). Tindakan Pengendalian Infeksi pada Perawat di Ruang Rawat Inap di Rumah Sakit Kota Semarang. LINK, 18(2), 141–148. https://doi.org/10.31983/link.v18i2.9350.

Puspanegara, A., Nugraha, M. D., Heryanto, M. L., Moonti, M. A., & Inayah, L. N. (2023). Pengaruh Gaya Kepemimpinan Kepala Ruangan terhadap Penanganan Konflik yang dialami Perawat Pelaksana dalam Pelaksaan Asuhan di Ruang Rawat Inap Rsu Kmc Kuningan. Journal of Midwifery Care, 3(02), 155–163. https://doi.org/10.34305/jmc.v3i02.754.

Riyani, E., Novieastari, E., Handiyani, H., & Dewi, S. (2023). Fungsi Pengarahan Kepala Ruangan Meningkatkan Pelaksanaan Serah Terima Antar Shift. Journal of Telenursing (JOTING), 5(2), 2077–2086. https://doi.org/10.31539/joting.v5i2.5863.

Sari, M. T., Putri, M. E., & Daryanto, D. (2022). Hubungan Fungsi Manajemen Kepala Ruangan dengan Kinerja Perawat Pelaksana di Ruang Rawat Inap Rumah Sakit Jiwa Jambi. Jurnal Ilmiah Universitas Batanghari Jambi, 22(3), 2104–2107. http://dx.doi.org/10.33087/jiubj.v22i3.2963.

Sitohang, J. M. (2023). Peran Perawat dalam Pemberian Asuhan Keperawatan yang Bermutu untuk Meningkatkan Kepuasan Pasien. Jurnal Rekam Medis \& Manajemen Infomasi Kesehatan, 3(1), 18–28. https://doi.org/10.53416/jurmik.v3i1.137.

Wiraya, M., Yetti, K., & Maryunani, A. (2023). Optimalisasi Supervisi Kepala Ruangan dalam Pelaksanaan Edukasi Personal Hygiene untuk Keluarga dan Pasien. Journal of Telenursing (JOTING), 5(1), 1226–1233. https://doi.org/10.31539/joting.v5i1.5797.
Published
2024-08-24
Abstract viewed = 12 times
pdf downloaded = 5 times