Umpan Balik dan Komunikasi Kesalahan terhadap Insiden Keselamatan Pasien

Authors

  • Lisnayana Lisnayana Universitas Muhammadiyah Aceh
  • Radhiah Zakaria Universitas Muhammadiyah Aceh
  • Maidar Maidar Universitas Muhammadiyah Aceh
  • Asnawi Abdullah Universitas Muhammadiyah Aceh
  • Hermansyah Hermansyah Universitas Muhammadiyah Aceh

DOI:

https://doi.org/10.31539/joting.v6i2.13503

Abstract

This study aims to analyze the relationship between feedback and error communication with Patient Safety Incidents at Hospital X. The research method uses quantitative research with a descriptive-analytical design using a cross-sectional approach. The results of the study showed that health workers with good feedback and error communication never committed a Patient Safety Incident was 94.85%. While those who were less good had committed a Patient Safety Incident of 13.18%. The results of the statistical test obtained an OR value of 2.79, meaning that workers with feedback and error communication were able to prevent Patient Safety Incidents 3 times. In conclusion, there is a significant relationship between feedback and error communication with Patient Safety Incidents.

 Keywords: Communication, Patient Safety Incidents, Health Workers

References

Budi, S. C., Sunartini, S., Dewi, F. S. T., Lazuardi, L., & Rokhman, N. (2022). Incident Reporting Development: PaSIR (Patient Safety Incident Reporting) System for Better Patient Safety. Jurnal Aisyah: Jurnal Ilmu Kesehatan, 7(4), 1097–1104. https://dx.doi.org/10.30604/jika.v7i4.1287

Ekaningtyas, A., & Salim, N. A. (2023). Faktor yang Berhubungan dengan Pelaporan Insiden Keselamatan Pasien oleh Perawat di RSUD Panembahan Senopati Bantul Yogyakarta. Jurnal Surya Muda, 5(1), 90–103. https://doi.org/10.38102/jsm.v5i1.187

Handayani, S., & Marzali, S. A. (2022). Gambaran Penerapan Keselamatan Pasien pada Instalasi Rawat Intensif Rumah Sakit Muhammadiyah Palembang. Syifa' Medika: Jurnal Kedokteran dan Kesehatan, 12(2), 177-186. https://doi.org/10.32502/sm.v12i2.4346

Hermawan, A., & Iryawati, D. (2022). Implementation of Patient Safety Under Ministry of Health Hospital Accreditation Standards. Muhammadiyah International Public Health and Medicine Proceeding, 2(1), 70–78. https://doi.org/10.61811/miphmp.v1i2.252

Huriati, H., Shalahuddin, S., Hidayah, N., Suaib, S., & Arfah, A. (2022). Literatur Review: Mutu Pelayanan Keselamatan Pasien di Rumah Sakit. Forum Ekonomi, 24(1), 186–194. http://dx.doi.org/10.30872/jfor.v24i1.10572

Jenita, A., Arief, Y. S., & Misbahatul, E. (2019). Analisis Faktor yang Berhubungan dengan Pelaporan Insiden Keselamatan Pasien pada Perawat. Fundamental and Management Nursing Journal, 2(1), 7–15. http://dx.doi.org/10.20473/fmnj.v2i1.12341

Karmila, K., Suharni, S., & Alwi, M. K. (2023). Hubungan Budaya Keselamatan Pasien dengan Pelaporan Insiden Keselamatan Pasien oleh Perawat di Instalasi Rawat Inap Rumah Sakit TK II Pelamonia Makassar. Journal of Muslim Community Health, 4(1), 181–189. https://doi.org/10.52103/jmch.v4i1.1153

Landjar, A. R. S. (2020). Analisis Dimensi Budaya Keselamatan Pasien Petugas Kesehatan di Rumah Sakit Umum Daerah Kota Kotamobagu. Universitas Indonesia. https://lib.fkm.ui.ac.id/detail?id=134462&lokasi=lokal

Lestari, E. A., & Fitriani, A. D. (2022). Analisis Faktor Penyebab Rendahnya Pelaporan Insiden Keselamatan Pasien di Rawat Inap RSU Mitra Medika Bandar Klippa Tahun 2021. Journal of Healthcare Technology and Medicine, 7(2), 891–915. https://doi.org/10.33143/jhtm.v7i2.1596

Marselina, E. V., Prayitno, H., & Ismara, K. I. (2023). Dimensi Budaya Keselamatan Pasien dan Insiden Keselamatan Pasien di RS X Kota Malang. Jurnal Penelitian Kesehatan" SUARA FORIKES"(Journal of Health Research" Forikes Voice"), 14(2), 275–279. http://dx.doi.org/10.33846/sf14208

Mutia, D., & Dhamanti, I. (2023). Pengukuran Budaya Keselamatan Pasien di Pelayanan Kesehatan Primer: Literature Review. Jurnal Kesehatan Komunitas (Journal of community health), 9(2), 418–430. https://doi.org/10.25311/keskom.Vol9.Iss2

Nursetiawan, W., Sudiro, S., & Suryawati, C. (2020). Analisis Budaya Keselamatan Pasien oleh Bidan dan Perawat dalam Pelayanan Rawat Inap di RS X Semarang. Jurnal Manajemen Kesehatan Indonesia, 8(1), 16–22. https://doi.org/10.14710/jmki.8.1.2020.16-22

Pratama, M. I. K. (2021). Penerapan Budaya Keselamatan Pasien sebagai Upaya Pencegahan Adverse Event: Literature Review. JKM: Jurnal Keperawatan Merdeka, 1(2), 169–182. https://doi.org/10.36086/jkm.v1i2.999

Rochmah, T. N., Santi, M. W., Endaryanto, A., & Prakoeswa, C. R. S. (2019). Budaya Keselamatan Pasien Berdasarkan Indikator Agency for Healthcare Research and Quality di RSUD Dr. Soetomo. Jurnal Penelitian Kesehatan Suara Forikes, 10(2), 112–118. http://dx.doi.org/10.33846/sf10208

Siregar, I. H. (2020). Pengaruh Kerja Tim, Komunikasi dan Budaya Keselamatan Pasien Terhadap Capaian Sasaran Keselamatan Pasien (Suatu Survei pada Instalasi Rawat Inap Rumah Sakit X). Universitas Pasundan. http://repository.unpas.ac.id/id/eprint/49090

Tampubolon, L. F., Waruwu, M. A., Sinurat, S., & Tumanggor, L. S. (2022). Hubungan Kesadaran Perawat dengan Penerapan Patient Safety di Ruang Internis Rumah Sakit Santa Elisabeth Medan. Elisabeth Health Jurnal, 7(1), 17–21. https://doi.org/10.52317/ehj.v7i1.399

Utami, K. C., Jak, Y., & Pangkey, D. Y. (2023). Pengaruh Budaya Keselamatan Pasien Terhadap Sikap Melaporkan Insiden Keselamatan Pasien di Rumah Sakit Mandaya Karawang. Jurnal Manajemen dan Administrasi Rumah Sakit Indonesia (MARSI), 7(2), 125–136. https://doi.org/10.52643/marsi.v7i2.3035

Wahyuda, O., Suyasa, P. G. D., Adianta, K. A., & Sastamidhyani, P. A. J. (2024). Analisis Faktor-faktor yang Berhubungan dengan Budaya Keselamatan Pasien di Rumah Sakit. Jurnal Keperawatan, 16(1), 27–36. https://doi.org/10.32583/keperawatan.v16i1.1278

WHO. (2020). Charter: Health Worker Safety: A Priority for Patient Safety. https://www.who.int/publications/i/item/9789240011595

Yarnita, Y. (2019). Budaya Keselamatan Pasien pada Perawat di Instalasi Perawatan Intensive RSUD Arifin Achmad Provinsi Riau. Jurnal Keperawatan Priority, 2(2), 109–119. https://doi.org/10.34012/jukep.v2i2.570

Downloads

Published

2024-12-31