Optimalisasi Fungsi Manajemen Kepala Ruangan Melalui Manajemen Burnout Staf Keperawatan di Masa Pandemi
Abstract
This study aims to identify the management function of the head of the room, the level of staff burnout and develop problem solving solutions by preparing burnout management guidelines for nursing staff. The method used is a case study and analysis of results and implementation gaps with a discussion based on a literature review. The results showed that the perception of the head of the room related to the planning function was 53.7%, the organizing function was 59.3%, the manpower function was 53.7%, the directive function was 55.6% and the control function was 55.6%. The burnout level of nursing staff is in the medium category. The emotional exhaustion dimension scored 50.5%, the depersonalization dimension was 44.1% and the personal accomplishment dimension was 50.7%. In conclusion, the implementation of the draft guideline for burnout management can be carried out well. The involvement of the team, support from the Nursing Services Division and the Nursing Committee is needed in the preparation of the burnout management guide draft for nursing staff in hospitals.
Keywords: Burnout, COVID-19, Function Management, Nurse Manager
References
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Chen, R., Sun, C., Chen, J. J., Jen, H. J., Kang, X. L., Kao, C. C., & Chou, K. R. (2021). A Large-Scale Survey on Trauma, Burnout, and Posttraumatic Growth among Nurses during the COVID-19 Pandemic. International Journal of Mental Health Nursing, 102–116. https://doi.org/10.1111/inm.12796
Copeland, D. (2021). Brief Workplace Interventions Addressing Burnout, Compassion Fatigue, and Teamwork: A pilot study. Western Journal of Nursing Research, 43(2), 130–137. https://doi.org/10.1177/0193945920938048
De la Fuente-Solana, E. I., Pradas-Hernández, L., González-Fernández, C. T., Velando-Soriano, A., Martos-Cabrera, M. B., Gómez-Urquiza, J. L., & Cañadas-De la Fuente, G. A. (2021). Burnout Syndrome in Paediatric Nurses: A Multi-Centre Study. International Journal of Environmental Research and Public Health, 18(3). https://doi.org/10.3390/ijerph18031324
Dinibutun, S. R. (2020). Factors Associated with Burnout among Physicians: An Evaluation during A Period of COVID-19 Pandemic. Journal f Healthcare Leadership, 85-94. https://doi.org/10.2147/JHL.S270440
ECDC. (2020). Checklist for Hospitals Preparing for the Reception and Care of Coronavirus 2019 (COVID-19) Patients. https://www.ecdc.europa.eu/sites/default/files/documents/covid-19-checklist-hospitals-preparing-reception-care-coronavirus-patients.pdf
Fernandez, R., Lord, H., Halcomb, E., Moxham, L., Middleton, R., Alananzeh, I., & Ellwood, L. (2020). Implications for COVID-19: A Systematic Review of Nurses’ Experiences of Working in Acute Care Hospital Settings during a Respiratory Pandemic. International Journal of Nursing Studies, 111, 1-8. https://doi.org/10.1016/j.ijnurstu.2020.103637
Gao, X., Jiang, L., Hu, Y., Li, L., & Hou, L. (2020). Nurses’ Experiences Regarding Shift Patterns in Isolation Wards during the COVID-19 Pandemic in China: A Qualitative Study. Journal of Clinical Nursing, 29(21–22), 4270–4280. https://doi.org/10.1111/jocn.15464
Labrague, L. J., & de los Santos, J. A. A. (2020). Fear of COVID-19, Psychological Distress, Work Satisfaction and Turnover Intention among Frontline Nurses. Journal of Nursing Management. 3(395-403). https://doi.org/10.1111/jonm.13168
Lahana, E., Papadopoulou, K., Roumeliotou, O., Tsounis, A., Sarafis, P., & Niakas, D. (2017). Burnout among Nurses Working in Social Welfare Centers for the Disabled. BMC Nursing, 16(1), 1–11. https://doi.org/10.1186/s12912-017-0209-3
Lai, J., Ma, S., Wang, Y., Cai, Z., Hu, J., Wei, N., Wu, J., Du, H., Chen, T., Li, R., Tan, H., Kang, L., Yao, L., Huang, M., Wang, H., Wang, G., Liu, Z., & Hu, S. (2020). Factors Associated with Mental Health Outcomes among Health Care Workers Exposed to Coronavirus Disease 2019. JAMA Network Open, 3(3), 1-12. https://doi.org/10.1001/jamanetworkopen.2020.3976
Maben, J., & Bridges, J. (2020). Covid-19: Supporting Nurses’ Psychological and Mental Health. Journal of Clinical Nursing, 1-9. https://doi.org/10.1111/jocn.15307
Manzano-GarcÃa, G., & Ayala-Calvo, J. C. (2021). The Threat of COVID-19 and Its Influence on Nursing Staff Burnout. Journal of Advanced Nursing, 77(2), 832–844. https://doi.org/10.1111/jan.14642
Mo, Y., Deng, L., Zhang, L., Lang, Q., Liao, C., Wang, N., Qin, M., & Huang, H. (2020). Work Stress among Chinese Nurses to Support Wuhan in Fighting Against COVID-19 Epidemic. Journal of Nursing Management, 1–8. https://doi.org/10.1111/jonm.13014
Nurdiana, N., Hariyati, R. T. S., & Anisah, S. (2018). Penerapan Fungsi Manajemen Kepala Ruangan dalam Pengendalian Mutu Keperawatan. Jurnal Persatuan Perawat Nasional Indonesia (JPPNI), 2(3), 160-176. https://doi.org/10.32419/jppni.v2i3.93
Patel, R. S., Bachu, R., Adikey, A., Malik, M., & Shah, M. (2018). Factors Related to Physician Burnout and Its Consequences: A Review. Behavioral Sciences, 8(11), 1-7. https://doi.org/10.3390/bs8110098
Poortaghi, S., Shahmari, M., & Ghobadi, A. (2021). Exploring Nursing Managers’ Perceptions of Nursing Workforce Management during the Outbreak of COVID-19: A Content Analysis Study. BMC Nursing, 20(1), 1–10. https://doi.org/10.1186/s12912-021-00546-x
Robbins, K. C. C. (2020). Support for Nurses during the Global COVID-19 Pandemic. Nephrology Nursing Journal, 47(3). https://doi.org/10.37526/1526-744x.2020.47.3.271
Schlak, A. E., Aiken, L. H., Chittams, J., Poghosyan, L., & McHugh, M. (2021). Leveraging the Work Environment to Minimize the Negative Impact of Nurse Burnout on Patient Outcomes. International Journal of Environmental Research and Public Health, 18(2), 1–15. https://doi.org/10.3390/ijerph18020610
Shanafelt, T., Ripp, J., & Trockel, M. (2020). Understanding and Addressing Sources of Anxiety Among Health Care Professionals during the COVID-19 Pandemic. JAMA - Journal of the American Medical Association, 323(21), 2133-2134. https://doi.org/10.1001/jama.2020.5893
Shen, X., Zou, X., Zhong, X., Yan, J., & Li, L. (2020). Psychological Stress of ICU Nurses in the Time of COVID-19. Critical Care, 24(1), 2–5. https://doi.org/10.1186/s13054-020-02926-2
The Lancet. (2020). COVID-19: Protecting Health-Care Workers. https://doi.org/10.1016/S0140-6736(20)30644-9
Tinambunan, E. M. K., & Tampubolon, L. F., Sembiring, E. E. (2018). Burnout Syndrome pada Perawat di Ruangan Rawat Inap Rumah Sakit Santa Elisabeth Medan. Jurnal Keperawatan Priority, 1(1), 85–98. http://jurnal.unprimdn.ac.id/index.php/jukep/article/view/51/26
