Konsep Kompetensi Keperawatan dalam Praktik Telenursing
Abstract
This study aims to describe the development of nursing competency in telenursing practice. The method used is a systematic review by collecting articles through the Scopus, Science Direct, PubMed, and Google Scholar databases with publications starting in 2020-2023. Articles were selected with PRISMA based on predetermined inclusion and exclusion criteria, using telenursing, telehealth nursing, telecommunication nurse, and nurse competency. The results showed that there were 279 articles consisting of 17 Scopus articles, 10 Science Direct articles, 16 PubMed articles, and 9 Google Scholar articles. Based on the analysis, 15 full-text articles met the inclusion criteria for review. The study's results show that nursing competence in telenursing consists of social competence, personal competence, professional and methodological competence, telenursing etiquette, and telenursing practice framework during consultations between patients and nurses. In conclusion, telenursing competence must be implemented in telenursing practice readiness to improve nursing services.
Keywords: Nursing Competence, Nurse, Practice, Telenursing
References
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Mahardika, I. M. R., Wahyuningsih, L. G. N. S., & Lestarini, P. A. (2022). Telenursing in Health Services in the Era of the COVID-19 Pandemic: Literature Review. Babali Nursing Research, 3(2), 56–62. https://doi.org/10.37363/bnr.2022.3275
Mattisson, M., Börjeson, S., Årestedt, K., & Lindberg, M. (2022). Role of Interaction for Caller Satisfaction In Telenursing—A Cross-Sectional Survey Study. Journal of Clinical Nursing. https://doi.org/10.1111/jocn.16524
Mohammed, H. M., El-Said, A., & El-Sol, H. (2020). Tele-Nursing: Opportunities for Nurses to Shape their Profession’s Future. International Journal of Novel Research in Healthcare and Nursing, 7, 660–676. www.noveltyjournals.com
Nejadshafiee, M., Bahaadinbeigy, K., Kazemi, M., & Nekoei-Moghadam, M. (2020). Telenursing: A Step for Care Management in Disaster and Emergencies. Journal of Education and Health Promotion, 9(1). https://doi.org/10.4103/jehp.jehp_8_20
Raja, M., Bjerkan, J., Kymre, I. G., Galvin, K. T., & Uhrenfeldt, L. (2021). Telehealth and Digital Developments in Society That Persons 75 Years and Older in European countries have been part of: a scoping review. BMC Health Services Research, 21(1). https://doi.org/10.1186/s12913-021-07154-0
Ranjbar, H., Bakhshi, M., Mahdizadeh, F., & Glinkowski, W. (2021). Iranian Clinical Nurses’ And Midwives’ Attitudes and Awareness Towards Telenursing And Telehealth a Cross-Sectional Study. Sultan Qaboos University Medical Journal, 21(1), e50–e57. https://doi.org/10.18295/squmj.2021.21.01.007
Rutledge, C. M., O’Rourke, J., Mason, A. M., Chike-Harris, K., Behnke, L., Melhado, L., Downes, L., & Gustin, T. (2021). Telehealth Competencies for Nursing Education and Practice: The Four P’s of Telehealth. Nurse Educator, 46(5), 300–305. https://doi.org/10.1097/NNE.0000000000000988
Smith, S. J., Smith, A. Ben, Kennett, W., & Vinod, S. K. (2022). Exploring Cancer Patients’, Caregivers’, and Clinicians’ Utilisation and Experiences of Telehealth Services During COVID-19: A Qualitative Study. Patient Education and Counseling, 105(10), 3134–3142. https://doi.org/10.1016/j.pec.2022.06.001
Taylor, J., Coates, E., Brewster, L., Mountain, G., Wessels, B., & Hawley, M. S. (2020). Examining the use of Telehealth in Community Nursing: Identifying the Factors Affecting Frontline Staff Acceptance and Telehealth Adoption. Journal of Advanced Nursing, 71(2), 326–337. https://doi.org/10.1111/jan.12480
Van Munster, M., Stümpel, J., Clemens, T., Czabanowska, K., Pedrosa, D. J., & Mestre, T. A. (2022). Telemedicine as an Untapped Opportunity for Parkinson’s Nurses Training in Personalized Care Approaches. Journal of Personalized Medicine, 12(7). https://doi.org/10.3390/jpm12071057
Virtanen, L., Kaihlanen, A. M., Laukka, E., Gluschkoff, K., & Heponiemi, T. (2021). Behavior Change Techniques to Promote Healthcare Professionals’ eHealth Competency: A Systematic Review of Interventions. In International Journal of Medical Informatics (149). Elsevier Ireland Ltd. https://doi.org/10.1016/j.ijmedinf.2021.104432
World Health Organization. (2020). Coronavirus disease 2019 (COVID-19). https://www.who.int/docs/default-source/coronaviruse/ situation-reports/20200423-sitrep-94-covid-19.pdf?sfvrsn=b8304bf0_4
Bagus, I., Gandamayu, M., Gde, L., Wahyuningsih, N. S., & Sastamidhayani, A. J. (2022). Nurse’s Knowledge Of Telenursing Implementation In Nursing Services under a Creative Commons Attribution-NonCommercial 4.0 International License (CC BY-NC 4.0). Jurnal Eduhealth, 13(02), 2022. http://ejournal.seaninstitute.or.id/index.php/healt
Banbury, A., Taylor, M. L., Gray, L. C., Reid, N., & Smith, A. C. (2023). Sustaining and Expanding Telehealth Activity: Training Requirements for Australian Residential Aged Care Front-Line Staff. PEC Innovation, 2, 100109. https://doi.org/10.1016/j.pecinn.2022.100109
Burgos, D., López-Serrano, A., Palmisano, S., Timmins, F., & Connolly, M. (2022). Digital Competencies for Nurses: Tools for Responding to Spiritual Care Needs. Healthcare (Switzerland), 10(10). https://doi.org/10.3390/healthcare10101966
Christoforou, E. G., Avgousti, S., Ramdani, N., Novales, C., & Panayides, A. S. (2020). The Upcoming Role for Nursing and Assistive Robotics: Opportunities and Challenges Ahead. Frontiers in Digital Health, 2. https://doi.org/10.3389/fdgth.2020.585656
Curioso, W. H., Peña-Ayudante, W. R., & Oscuvilca-Tapia, E. (2021). COVID-19 Reveals The Urgent Need To Strengthen Nursing Informatics Competencies: A View from Peru. Informatics for Health and Social Care, 46(3), 229–233. https://doi.org/10.1080/17538157.2021.1941974
Daly, R. (2020). Consumers Expect Expanded Telehealth to Remain Postcovid-19, Survey Finds. Healthcare Financial Management Association.
Dress, J. (2020). 30% of Johns Hopkins in-Person Visits will Convert to Telehealth Post Pandemic, CEO says. Becker’s Hospital Review
Foadi, N., & Varghese, J. (2022). Digital Competence – A Key Competence for Todays and Future Physicians. Journal of European CME, 11(1). https://doi.org/10.1080/21614083.2021.2015200
Gultom, M., Widani, N. L., & Supardi, S. (2021). Pengaruh Telenursing terhadap Kualitas Hidup Pasien Penyakit Ginjal Kronik dengan Continuous Ambulatory Peritoneal Dialysis. Medika Respati : Jurnal Ilmiah Kesehatan, 16(Februari), 1–12. https://doi.org/10.35842/mr.v16i1.409
Hamido, A., SobhyElsayed, D. M., & Said Abd -Amira El, E. (2023). Knowledge and Attitude of Faculty of Nursing Students regarding Telenursing. In Journal of Nursing Science-Benha University (Issue 4). https://jnsbu.journals.ekb.eg/article_278954.html
Heo, H., Lee, K., Jung, E., & Lee, H. (2021). Developing the First Telenursing Service for COVID-19 Patients: The Experience of South Korea. International Journal of Environmental Research and Public Health, 18(13). https://doi.org/10.3390/ijerph18136885
Heponiemi, T., Kaihlanen, A. M., Kouvonen, A., Leemann, L., Taipale, S., & Gluschkoff, K. (2022). The Role of Age and Digital Competence on the Use of Online Health and Social Care Services: A Cross-Sectional Population-Based Survey. Digital Health, 8. https://doi.org/10.1177/20552076221074485
Jarva, E., Oikarinen, A., Andersson, J., Tuomikoski, A. M., Kääriäinen, M., Meriläinen, M., & Mikkonen, K. (2022). Healthcare Professionals’ Perceptions of Digital Health Competence: A Qualitative Descriptive Study. Nursing Open, 9(2), 1379–1393. https://doi.org/10.1002/nop2.1184
Le, T. V., Galperin, H., & Traube, D. (2023). The Impact of Digital Competence on Telehealth Utilization. Health Policy and Technology, 12(1). https://doi.org/10.1016/j.hlpt.2023.100724
Mahardika, I. M. R., Wahyuningsih, L. G. N. S., & Lestarini, P. A. (2022). Telenursing in Health Services in the Era of the COVID-19 Pandemic: Literature Review. Babali Nursing Research, 3(2), 56–62. https://doi.org/10.37363/bnr.2022.3275
Mattisson, M., Börjeson, S., Årestedt, K., & Lindberg, M. (2022). Role of Interaction for Caller Satisfaction In Telenursing—A Cross-Sectional Survey Study. Journal of Clinical Nursing. https://doi.org/10.1111/jocn.16524
Mohammed, H. M., El-Said, A., & El-Sol, H. (2020). Tele-Nursing: Opportunities for Nurses to Shape their Profession’s Future. International Journal of Novel Research in Healthcare and Nursing, 7, 660–676. www.noveltyjournals.com
Nejadshafiee, M., Bahaadinbeigy, K., Kazemi, M., & Nekoei-Moghadam, M. (2020). Telenursing: A Step for Care Management in Disaster and Emergencies. Journal of Education and Health Promotion, 9(1). https://doi.org/10.4103/jehp.jehp_8_20
Raja, M., Bjerkan, J., Kymre, I. G., Galvin, K. T., & Uhrenfeldt, L. (2021). Telehealth and Digital Developments in Society That Persons 75 Years and Older in European countries have been part of: a scoping review. BMC Health Services Research, 21(1). https://doi.org/10.1186/s12913-021-07154-0
Ranjbar, H., Bakhshi, M., Mahdizadeh, F., & Glinkowski, W. (2021). Iranian Clinical Nurses’ And Midwives’ Attitudes and Awareness Towards Telenursing And Telehealth a Cross-Sectional Study. Sultan Qaboos University Medical Journal, 21(1), e50–e57. https://doi.org/10.18295/squmj.2021.21.01.007
Rutledge, C. M., O’Rourke, J., Mason, A. M., Chike-Harris, K., Behnke, L., Melhado, L., Downes, L., & Gustin, T. (2021). Telehealth Competencies for Nursing Education and Practice: The Four P’s of Telehealth. Nurse Educator, 46(5), 300–305. https://doi.org/10.1097/NNE.0000000000000988
Smith, S. J., Smith, A. Ben, Kennett, W., & Vinod, S. K. (2022). Exploring Cancer Patients’, Caregivers’, and Clinicians’ Utilisation and Experiences of Telehealth Services During COVID-19: A Qualitative Study. Patient Education and Counseling, 105(10), 3134–3142. https://doi.org/10.1016/j.pec.2022.06.001
Taylor, J., Coates, E., Brewster, L., Mountain, G., Wessels, B., & Hawley, M. S. (2020). Examining the use of Telehealth in Community Nursing: Identifying the Factors Affecting Frontline Staff Acceptance and Telehealth Adoption. Journal of Advanced Nursing, 71(2), 326–337. https://doi.org/10.1111/jan.12480
Van Munster, M., Stümpel, J., Clemens, T., Czabanowska, K., Pedrosa, D. J., & Mestre, T. A. (2022). Telemedicine as an Untapped Opportunity for Parkinson’s Nurses Training in Personalized Care Approaches. Journal of Personalized Medicine, 12(7). https://doi.org/10.3390/jpm12071057
Virtanen, L., Kaihlanen, A. M., Laukka, E., Gluschkoff, K., & Heponiemi, T. (2021). Behavior Change Techniques to Promote Healthcare Professionals’ eHealth Competency: A Systematic Review of Interventions. In International Journal of Medical Informatics (149). Elsevier Ireland Ltd. https://doi.org/10.1016/j.ijmedinf.2021.104432
World Health Organization. (2020). Coronavirus disease 2019 (COVID-19). https://www.who.int/docs/default-source/coronaviruse/ situation-reports/20200423-sitrep-94-covid-19.pdf?sfvrsn=b8304bf0_4
