Pengambilan Keputusan Melalui Strategi Komunikasi Efektif pada Keluarga Pasien Kritis
Abstract
This study aims to determine effective communication strategies with the families of patients receiving treatment in the ICU. The method used is a scoping review using Arksey and O'Malley model analysis. A systematic search was carried out using database bases, namely Sciencedirect, Scopus, Proquest. The research results show that there are three categories, namely family-centered care, special aspects of communication and structured family communication guidelines. In conclusion, an effective communication approach with family members in the Intensive Care Unit provides a very important role for critical patient-centered care in the intensive care unit.
Keywords: Intensive Care Unit, Family, Communication
References
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Brooks, L. A., Manias, E., & Bloomer, M. J. (2023). A Retrospective Descriptive Study of Medical Record Documentation of How Treatment Limitations are Communicated with Family Members of Patients From Culturally Diverse Backgrounds. Australian Critical Care. https://doi.org/https://doi.org/10.1016/j.aucc.2023.04.007
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Curtis, J. R., & White, D. B. (2008). Practical Guidance for Evidence-Based ICU Family Conferences. Chest, 134(4), 835–843. https://doi.org/10.1378/chest.08-0235
Debay, V., Hallot, S., Calderone, A., & Goldfarb, M. (2023). Family Participation in Cardiovascular Intensive Care Unit Rounds: A Pilot Randomized Controlled Trial. CJC Open. https://doi.org/https://doi.org/10.1016/j.cjco.2023.05.002
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Lee, R. Y., Kross, E. K., Downey, L., Paul, S. R., Heywood, J., Nielsen, E. L., Okimoto, K., Brumback, L. C., Merel, S. E., Engelberg, R. A., & Curtis, J. R. (2022). Efficacy of a Communication-Priming Intervention on Documented Goals-of-Care Discussions in Hospitalized Patients With Serious Illness: A Randomized Clinical Trial. JAMA Network Open, 5(4), e225088. https://doi.org/10.1001/jamanetworkopen.2022.5088
Lincoln, T. E., Buddadhumaruk, P., Arnold, R. M., Scheunemann, L. P., Ernecoff, N. C., Chang, C. C. H., Carson, S. S., Hough, C. L., Curtis, J. R., Anderson, W., Steingrub, J., Peterson, M. W., Lo, B., Matthay, M. A., & White, D. B. (2023). Association between Shared Decision-Making During Family Meetings and Surrogates’ Trust in Their ICU Physician. Chest, 163(5), 1214–1224. https://doi.org/https://doi.org/10.1016/j.chest.2022.10.028
McAndrew, N. S., Erickson, J. M., Guttormson, J., Bear, A., Marks, S., Patel, J., & Harding, E. S. (2022). A Scoping Review of the Experiences of Adolescents and Young Adults in the ICU, Their Family Members, and Their Health Care Team. Critical Care Nursing Clinics of North America, 34(1), 31–55. https://doi.org/10.1016/j.cnc.2021.11.003
McGowan, J., Straus, S., Moher, D., Langlois, E. V, O’Brien, K. K., Horsley, T., Aldcroft, A., Zarin, W., Garitty, C. M., Hempel, S., Lillie, E., Tunçalp, Ӧzge, & Tricco, A. C. (2020). Reporting Scoping Reviews-PRISMA ScR Extension. Journal of Clinical Epidemiology, 123, 177–179. https://doi.org/10.1016/j.jclinepi.2020.03.016
Mistraletti, G., Mezzetti, A., Anania, S., Maddalena, A. I., Del Negro, S., Giusti, G. D., Gili, A., Iacobone, E., Pulitanò, S. M., Conti, G., & Bocci, M. G. (2019). Improving Communication Toward ICU Families to Facilitate Understanding and Reduce Stress. Protocol for a Multicenter Randomized and Controlled Italian Study. Contemporary Clinical Trials, 86, 105847. https://doi.org/https://doi.org/10.1016/j.cct.2019.105847
Naef, R., Massarotto, P., & Petry, H. (2020). Family and Health Professional Experience with a Nurse-Led Family Support Intervention in ICU: A Qualitative Evaluation Study. Intensive and Critical Care Nursing, 61. https://doi.org/10.1016/j.iccn.2020.102916
Oerlemans, A. J. M., Knippenberg, M. L., & Olthuis, G. J. (2021). Learning Shared Decision-Making in Clinical Practice. Patient Education and Counseling, 104(5), 1206–1212. https://doi.org/https://doi.org/10.1016/j.pec.2020.09.034
Oppenheim, I. M., Lee, E. M., Vasher, S. T., Zaeh, S. E., Hart, J. L., & Turnbull, A. E. (2020). Effect of Intensivist Communication in a Simulated Setting on Interpretation of Prognosis Among Family Members of Patients at High Risk of Intensive Care Unit Admission: A Randomized Trial. JAMA Network Open, 3(4), e201945. https://doi.org/10.1001/jamanetworkopen.2020.1945
Shin, J. W., Happ, M. B., & Tate, J. A. (2021). VidaTalkTM Patient Communication Application “Opened Up” Communication between Nonvocal ICU Patients and Their Family. Intensive and Critical Care Nursing, 66. https://doi.org/10.1016/j.iccn.2021.103075
Amen, S. S., Berndtson, A. E., Cain, J., Onderdonk, C., Cochran-Yu, M., Gambles Farr, S., & Edwards, S. B. (2021). Communication and Palliation in Trauma Critical Care: Impact of Trainee Education and Mentorship. Journal of Surgical Research, 266(OCTOBER), 236–244. https://doi.org/10.1016/j.jss.2021.03.005
Bailey, R. L., Ramanan, M., Litton, E., Kai, N. S. Y., Coyer, F. M., Garrouste-Orgeas, M., Tabah, A., Doyle, E., Yarad, E., Masters, K., McGlion, E., Bonnici, K., Hartley, A., Butcher, R., Hanger, G., Badawi, N., McClintock, A., Hallam, J., Waite, C., & Young, P. (2022). Staff Perceptions of Family Access and Visitation Policies in Australian and New Zealand Intensive Care Units: The Welcome-ICU Survey. Australian Critical Care, 35(4), 383–390. https://doi.org/10.1016/j.aucc.2021.06.014
Brooks, L. A., Manias, E., & Bloomer, M. J. (2023). A Retrospective Descriptive Study of Medical Record Documentation of How Treatment Limitations are Communicated with Family Members of Patients From Culturally Diverse Backgrounds. Australian Critical Care. https://doi.org/https://doi.org/10.1016/j.aucc.2023.04.007
Bruce, C. R., Newell, A. D., Brewer, J. H., Timme, D. O., Cherry, E., Moore, J., Carrettin, J., Landeck, E., Axline, R., Millette, A., Taylor, R., Downey, A., Uddin, F., Gotur, D., Masud, F., & Zhukovsky, D. S. (2018). Developing and Testing A Comprehensive Tool to Assess Family Meetings: Empirical Distinctions between High- and Low-Quality Meetings. Journal of Critical Care, 42, 223–230. https://doi.org/10.1016/j.jcrc.2017.07.040
Curtis, J. R., Kentish-Barnes, N., Brumback, L. C., Nielsen, E. L., Pollak, K. I., Treece, P. D., Hudson, L., Garzio, G., Im, J., Weiner, B. J., Khandelwal, N., Resche-Rigon, M., Azoulay, E., & Engelberg, R. A. (2021). Facilitating Communication for Critically Ill Patients and Their Family Members: Study Protocol for Two Randomized Trials Implemented in the U.S. and France. Contemporary Clinical Trials, 107, 106465. https://doi.org/https://doi.org/10.1016/j.cct.2021.106465
Curtis, J. R., & White, D. B. (2008). Practical Guidance for Evidence-Based ICU Family Conferences. Chest, 134(4), 835–843. https://doi.org/10.1378/chest.08-0235
Debay, V., Hallot, S., Calderone, A., & Goldfarb, M. (2023). Family Participation in Cardiovascular Intensive Care Unit Rounds: A Pilot Randomized Controlled Trial. CJC Open. https://doi.org/https://doi.org/10.1016/j.cjco.2023.05.002
Gibbon, L. M., GrayBuck, K. E., Buck, L. I., Huang, K. N., Penumarthy, N. L., Wu, S., & Curtis, J. R. (2020). Development and Implementation of a Clinician-Facing Prognostic Communication Tool for Patients With COVID-19 and Critical Illness. Journal of Pain and Symptom Management, 60(2), e1–e6. https://doi.org/https://doi.org/10.1016/j.jpainsymman.2020.05.005
Goossens, B., Sevenants, A., Declercq, A., & Van Audenhove, C. (2020). Improving Shared Decision-Making in Advance Care Planning: Implementation of a Cluster Randomized Staff Intervention in Dementia Care. Patient Education and Counseling, 103(4), 839–847. https://doi.org/https://doi.org/10.1016/j.pec.2019.11.024
Greenberg, J. A., Basapur, S., Quinn, T. V, Bulger, J. L., Schwartz, N. H., Oh, S. K., Shah, R. C., & Glover, C. M. (2022). Challenges Faced by Families of Critically Ill Patients During the First Wave of the COVID-19 Pandemic. Patient Education and Counseling, 105(2), 297–303. https://doi.org/https://doi.org/10.1016/j.pec.2021.08.029
Jo, M., Song, M.-K., Knafl, G. J., Beeber, L., Yoo, Y.-S., & Van Riper, M. (2019a). Family-Clinician Communication in the ICU and Its Relationship to Psychological Distress of Family Members: A Cross-Sectional Study. International Journal of Nursing Studies, 95, 34–39. https://doi.org/https://doi.org/10.1016/j.ijnurstu.2019.03.020
Lee, R. Y., Kross, E. K., Downey, L., Paul, S. R., Heywood, J., Nielsen, E. L., Okimoto, K., Brumback, L. C., Merel, S. E., Engelberg, R. A., & Curtis, J. R. (2022). Efficacy of a Communication-Priming Intervention on Documented Goals-of-Care Discussions in Hospitalized Patients With Serious Illness: A Randomized Clinical Trial. JAMA Network Open, 5(4), e225088. https://doi.org/10.1001/jamanetworkopen.2022.5088
Lincoln, T. E., Buddadhumaruk, P., Arnold, R. M., Scheunemann, L. P., Ernecoff, N. C., Chang, C. C. H., Carson, S. S., Hough, C. L., Curtis, J. R., Anderson, W., Steingrub, J., Peterson, M. W., Lo, B., Matthay, M. A., & White, D. B. (2023). Association between Shared Decision-Making During Family Meetings and Surrogates’ Trust in Their ICU Physician. Chest, 163(5), 1214–1224. https://doi.org/https://doi.org/10.1016/j.chest.2022.10.028
McAndrew, N. S., Erickson, J. M., Guttormson, J., Bear, A., Marks, S., Patel, J., & Harding, E. S. (2022). A Scoping Review of the Experiences of Adolescents and Young Adults in the ICU, Their Family Members, and Their Health Care Team. Critical Care Nursing Clinics of North America, 34(1), 31–55. https://doi.org/10.1016/j.cnc.2021.11.003
McGowan, J., Straus, S., Moher, D., Langlois, E. V, O’Brien, K. K., Horsley, T., Aldcroft, A., Zarin, W., Garitty, C. M., Hempel, S., Lillie, E., Tunçalp, Ӧzge, & Tricco, A. C. (2020). Reporting Scoping Reviews-PRISMA ScR Extension. Journal of Clinical Epidemiology, 123, 177–179. https://doi.org/10.1016/j.jclinepi.2020.03.016
Mistraletti, G., Mezzetti, A., Anania, S., Maddalena, A. I., Del Negro, S., Giusti, G. D., Gili, A., Iacobone, E., Pulitanò, S. M., Conti, G., & Bocci, M. G. (2019). Improving Communication Toward ICU Families to Facilitate Understanding and Reduce Stress. Protocol for a Multicenter Randomized and Controlled Italian Study. Contemporary Clinical Trials, 86, 105847. https://doi.org/https://doi.org/10.1016/j.cct.2019.105847
Naef, R., Massarotto, P., & Petry, H. (2020). Family and Health Professional Experience with a Nurse-Led Family Support Intervention in ICU: A Qualitative Evaluation Study. Intensive and Critical Care Nursing, 61. https://doi.org/10.1016/j.iccn.2020.102916
Oerlemans, A. J. M., Knippenberg, M. L., & Olthuis, G. J. (2021). Learning Shared Decision-Making in Clinical Practice. Patient Education and Counseling, 104(5), 1206–1212. https://doi.org/https://doi.org/10.1016/j.pec.2020.09.034
Oppenheim, I. M., Lee, E. M., Vasher, S. T., Zaeh, S. E., Hart, J. L., & Turnbull, A. E. (2020). Effect of Intensivist Communication in a Simulated Setting on Interpretation of Prognosis Among Family Members of Patients at High Risk of Intensive Care Unit Admission: A Randomized Trial. JAMA Network Open, 3(4), e201945. https://doi.org/10.1001/jamanetworkopen.2020.1945
Shin, J. W., Happ, M. B., & Tate, J. A. (2021). VidaTalkTM Patient Communication Application “Opened Up” Communication between Nonvocal ICU Patients and Their Family. Intensive and Critical Care Nursing, 66. https://doi.org/10.1016/j.iccn.2021.103075
