Persepsi Manajer Perawat tentang Keselamatan Pasien
Abstract
This study aims to review the scope of the role of nurse managers in managing patient safety in hospitals. The method used was a literature review. There were 12 articles analyzed obtained from online databases on Pubmed, Science Direct, and other sources. The results of this study indicate that nurse managers have a high perception and positive attitude toward patient safety culture, and the leadership climate in the hospital creates a patient safety culture. In conclusion, nurse managers have a high perception of patient safety, and nurse managers' leadership styles and strategies play a role in increasing nursing staff's perception of patient safety and patient safety culture.
Keywords: Patient Safety, Nurse Manager, Hospital
References
Abdelaliem, S. M. F., & Alsenany, S. A. (2022). Factors Affecting Patient Safety Culture from Nurses’ Perspectives for Sustainable Nursing Practice. Healthcare, 10(10). https://doi.org/10.3390/HEALTHCARE10101889
Albaalharith, T., & A’Aqoulah, A. (2023). Level of Patient Safety Culture Awareness Among Healthcare Workers. Journal of Multidisciplinary Healthcare, 16, 321. https://doi.org/10.2147/JMDH.S376623
Alsulami, A., A’aqoulah, A., & Almutairi, N. (2022). Patient Safety Culture Awareness Among Healthcare Providers in a Tertiary Hospital in Riyadh, Saudi Arabia. Frontiers in Public Health, 10, 953393. https://doi.org/10.3389/FPUBH.2022.953393
Dhamanti, I., Leggat, S., Barraclough, S., & Rachman, T. (2022). Factors Contributing to Under-Reporting of Patient Safety Incidents in Indonesia: Leaders’ Perspectives. F1000Research 2022 10:367, 10, 367. https://doi.org/10.12688/f1000research.51912.2
Edgar, D., Middleton, R., Kalchbauer, S., Wilson, V., & Hinder, C. (2021). Safety Attitudes Build Safety Culture: Nurse/Midwife Leaders Improving Health Care using Quantitative Data. Journal of Nursing Management, 29(8), 2433–2443. https://doi.org/10.1111/JONM.13444
Fukami, T., Uemura, M., & Nagao, Y. (2020). Significance of Incident Reports by Medical Doctors for organizational Transparency and Driving Forces for Patient Safety. Patient Safety in Surgery, 14(1), 1–7. https://doi.org/10.1186/S13037-020-00240-Y/Figures/4
Granel, N., Manresa-Domínguez, J. M., Watson, C. E., Gómez-Ibáñez, R., & Bernabeu-Tamayo, M. D. (2020). Nurses’ Perceptions of Patient Safety Culture: A Mixed-Methods Study. BMC Health Services Research, 20(1), 1–9. https://doi.org/10.1186/S12913-020-05441-W/Tables/3
Ha, T. T. N., Thanh, P. Q., Huong, T. L., Anh, V. T., Tu, N. M., Tien, P. H., & Ha, B. T. T. (2023). Nurses’ Perceptions about Patient Safety Culture in Public Hospital in Vietnam. Applied Nursing Research : ANR, 69. https://doi.org/10.1016/J.APNR.2022.151650
Hadad, E. S., Abd Elrhmaan, S. M., Ahmad, F. A., & Ali, H. D. (2021). Perceptions of Staff Nurses about Patient Safety Culture at Minia General Hospital. Minia Scientific Nursing Journal, 010(1), 68–77. https://doi.org/10.21608/MSNJ.2021.199347
Harada, M. de J. C. S., Silva, A. E. B. de C., Feldman, L. B., Tavares, S. S., Gerhardt, L. M., de Lima Júnior, A. J., & Kolankiewicz, A. C. B. (2021). Reflections on Patient Safety Incident Reporting Systems. Revista Brasileira de Enfermagem, 74(1), e20200307. https://doi.org/10.1590/0034-7167-2020-0307
Kakemam, E., Gharaee, H., Rajabi, M. R., Nadernejad, M., Khakdel, Z., Raeissi, P., & Kalhor, R. (2021). Nurses’ Perception of Patient Safety Culture and its Relationship with Adverse Events: A National Questionnaire Survey in Iran. BMC Nursing, 20(1). https://doi.org/10.1186/S12912-021-00571-W
Kang, S., Ho, T. T. T., & Lee, N. J. (2020). Comparative Studies on Patient Safety Culture to Strengthen Health Systems Among Southeast Asian Countries. Frontiers in Public Health, 8, 600216. https://doi.org/10.3389/FPUBH.2020.600216
Karmila, K., Suharni, S., & Alwi, M. K. (2023). Hubungan Budaya Keselamatan Pasien dengan Pelaporan Insiden Keselamatan Pasien oleh Perawat di Instalasi Rawat Inap Rumah Sakit TK II Pelamonia Makassar. Journal of Muslim Community Health, 4(1), 181–189. https://doi.org/10.52103/JMCH.V4I1.1153
Khatatbeh, H., Pakai, A., Pusztai, D., Szunomár, S., Fullér, N., Kovács Szebeni, G., Siket, A., Zrínyi, M., & Oláh, A. (2021). Burnout and Patient Safety: A Discriminant Analysis of Paediatric Nurses by Low to High Managerial Support. Nursing Open, 8(2), 982. https://doi.org/10.1002/NOP2.708
KNKP. (2020). Sistim Pelaporan Insiden Keselamatan Pasien. Perhimpunan Rumah Sakit Seluruh Indonesia. https://persi.or.id/wp-content/uploads/2020/08/materi_drarjaty_ereport_web060820.pdf
Lappalainen, M., Härkänen, M., & Kvist, T. (2020). The relationship between Nurse Manager’s Transformational Leadership Style and Medication Safety. Scandinavian Journal of Caring Sciences, 34(2), 357–369. https://doi.org/10.1111/SCS.12737
Lestari, E. A., Fitriani, A. D., & Jamaluddin, J. (2021). Analisis Faktor Penyebab Rendahnya Pelaporan Insiden Keselamatan Pasien di Rawat Inap RSU Mitra Medika Bandar Klippa Tahun 2021. Journal of Healthcare Technology and Medicine, 7(2), 891–915. http://jurnal.uui.ac.id/index.php/JHTM/article/view/1596/840
Moyo, I., Mgolozeli, S. E., Risenga, P. R., Mboweni, S. H., Tshivhase, L., Mudau, T. S., Ndou, N. D., & Mavhandu-Mudzusi, A. H. (2022). Experiences of Nurse Managers during the COVID-19 Outbreak in a Selected District Hospital in Limpopo Province, South Africa. Healthcare, 10(1). https://doi.org/10.3390/HEALTHCARE10010076
Nakano, Y., Tanioka, T., Yokotani, T., Ito, H., Miyagawa, M., Yasuhara, Y., Betriana, F., & Locsin, R. (2021). Nurses’ Perception Regarding Patient Safety Climate and Quality of Health Care in General Hospitals in Japan. Journal of Nursing Management, 29(4), 749–758. https://doi.org/10.1111/JONM.13215
National Health Service. (2022). NRLS National Patient Safety Incident Reports: Commentary. The National Reporting and Learning System, September, 2–17
Neves, T. M. A., Parreira, P. M. S. D., Graveto, J. M. G. N., Freitas, M. J. B. dos S. de, & Rodrigues, V. J. L. (2020). Nurse Managers’ Perceptions of Nurse Staffing and Nursing Care Quality: A Cross-Sectional Study. Journal of Nursing Management, 28(3). https://doi.org/10.1111/JONM.12966
Sembiring, S. F. T., Zulfendri, Z., & Khadijah, S. (2023). Implementation of Patient Safety Program in the Emergency Installation of H. Adam Malik General Hospital Medan. Randwick International of Social Science Journal, 4(3), 657–669. https://doi.org/10.47175/RISSJ.V4I3.768
Susanto, A., & Handiyani, H. (2023). Analisis Determinan Pelaporan Insiden Keselamatan Pasien oleh Perawat di Rumah Sakit: Tinjauan Sistimatik. Quality : Jurnal Kesehatan, 17(1), 52–63. https://doi.org/10.36082/QJK.V17I1.1039
Tenza, I. S., Attafuah, P. Y. A., Abor, P., Nketiah-Amponsah, E., & Abuosi, A. A. (2022). Hospital Managers’ Views on the State of Patient Safety Culture Across Three Regions in Ghana. BMC Health Services Research, 22(1), 1–14. https://doi.org/10.1186/S12913-022-08701-Z/TABLES/1
Wanda, M. Y., Nursalam, N., & Wahyudi, A. S. (2020). Analisis Faktor yang Mempengaruhi Pelaporan Insiden Keselamatan Pasien pada Perawat. Fundamental and Management Nursing Journal, 3(1), 15. https://doi.org/10.20473/FMNJ.V3I1.17284
WHO. (2020). Fact Sheet: Quality Health Services. https://www.who.int/news-room/fact-sheets/detail/quality-health-services
WHO, W. H. O. (2023). Patient Safety. https://www.who.int/news-room/fact-sheets/detail/patient-safety
Xie, J., Ding, S., Zhang, X., & Li, X. (2021). Impact of a Patient Safety Leadership Program on Head Nurses Andclinical Nurses: A Quasi-Experimental Study. Revista Latino-Americana de Enfermagem, 29. https://doi.org/10.1590/1518-8345.4328.3478
Yarnita, Y.. (2019). Budaya Keselamatan Pasien pada Perawat di Instalasi Perawatan Intensive RSUD Arifin Achmad Provinsi Riau. Jurnal Keperawatan Priority, 2(2), 109–119. http://jurnal.unprimdn.ac.id/index.php/jukep/article/view/570
Yulia, Y., Maryana, M., & Faizal, K. M. (2023). Faktor-Faktor yang Berhubungan dengan Rendahnya Pelaporan Insiden Keselamatan Pasien di Ruang Rawat Inap. Jurnal Penelitian Perawat Profesional, 5(4), 1577–1588. https://doi.org/10.37287/JPPP.V5I4.1886
Albaalharith, T., & A’Aqoulah, A. (2023). Level of Patient Safety Culture Awareness Among Healthcare Workers. Journal of Multidisciplinary Healthcare, 16, 321. https://doi.org/10.2147/JMDH.S376623
Alsulami, A., A’aqoulah, A., & Almutairi, N. (2022). Patient Safety Culture Awareness Among Healthcare Providers in a Tertiary Hospital in Riyadh, Saudi Arabia. Frontiers in Public Health, 10, 953393. https://doi.org/10.3389/FPUBH.2022.953393
Dhamanti, I., Leggat, S., Barraclough, S., & Rachman, T. (2022). Factors Contributing to Under-Reporting of Patient Safety Incidents in Indonesia: Leaders’ Perspectives. F1000Research 2022 10:367, 10, 367. https://doi.org/10.12688/f1000research.51912.2
Edgar, D., Middleton, R., Kalchbauer, S., Wilson, V., & Hinder, C. (2021). Safety Attitudes Build Safety Culture: Nurse/Midwife Leaders Improving Health Care using Quantitative Data. Journal of Nursing Management, 29(8), 2433–2443. https://doi.org/10.1111/JONM.13444
Fukami, T., Uemura, M., & Nagao, Y. (2020). Significance of Incident Reports by Medical Doctors for organizational Transparency and Driving Forces for Patient Safety. Patient Safety in Surgery, 14(1), 1–7. https://doi.org/10.1186/S13037-020-00240-Y/Figures/4
Granel, N., Manresa-Domínguez, J. M., Watson, C. E., Gómez-Ibáñez, R., & Bernabeu-Tamayo, M. D. (2020). Nurses’ Perceptions of Patient Safety Culture: A Mixed-Methods Study. BMC Health Services Research, 20(1), 1–9. https://doi.org/10.1186/S12913-020-05441-W/Tables/3
Ha, T. T. N., Thanh, P. Q., Huong, T. L., Anh, V. T., Tu, N. M., Tien, P. H., & Ha, B. T. T. (2023). Nurses’ Perceptions about Patient Safety Culture in Public Hospital in Vietnam. Applied Nursing Research : ANR, 69. https://doi.org/10.1016/J.APNR.2022.151650
Hadad, E. S., Abd Elrhmaan, S. M., Ahmad, F. A., & Ali, H. D. (2021). Perceptions of Staff Nurses about Patient Safety Culture at Minia General Hospital. Minia Scientific Nursing Journal, 010(1), 68–77. https://doi.org/10.21608/MSNJ.2021.199347
Harada, M. de J. C. S., Silva, A. E. B. de C., Feldman, L. B., Tavares, S. S., Gerhardt, L. M., de Lima Júnior, A. J., & Kolankiewicz, A. C. B. (2021). Reflections on Patient Safety Incident Reporting Systems. Revista Brasileira de Enfermagem, 74(1), e20200307. https://doi.org/10.1590/0034-7167-2020-0307
Kakemam, E., Gharaee, H., Rajabi, M. R., Nadernejad, M., Khakdel, Z., Raeissi, P., & Kalhor, R. (2021). Nurses’ Perception of Patient Safety Culture and its Relationship with Adverse Events: A National Questionnaire Survey in Iran. BMC Nursing, 20(1). https://doi.org/10.1186/S12912-021-00571-W
Kang, S., Ho, T. T. T., & Lee, N. J. (2020). Comparative Studies on Patient Safety Culture to Strengthen Health Systems Among Southeast Asian Countries. Frontiers in Public Health, 8, 600216. https://doi.org/10.3389/FPUBH.2020.600216
Karmila, K., Suharni, S., & Alwi, M. K. (2023). Hubungan Budaya Keselamatan Pasien dengan Pelaporan Insiden Keselamatan Pasien oleh Perawat di Instalasi Rawat Inap Rumah Sakit TK II Pelamonia Makassar. Journal of Muslim Community Health, 4(1), 181–189. https://doi.org/10.52103/JMCH.V4I1.1153
Khatatbeh, H., Pakai, A., Pusztai, D., Szunomár, S., Fullér, N., Kovács Szebeni, G., Siket, A., Zrínyi, M., & Oláh, A. (2021). Burnout and Patient Safety: A Discriminant Analysis of Paediatric Nurses by Low to High Managerial Support. Nursing Open, 8(2), 982. https://doi.org/10.1002/NOP2.708
KNKP. (2020). Sistim Pelaporan Insiden Keselamatan Pasien. Perhimpunan Rumah Sakit Seluruh Indonesia. https://persi.or.id/wp-content/uploads/2020/08/materi_drarjaty_ereport_web060820.pdf
Lappalainen, M., Härkänen, M., & Kvist, T. (2020). The relationship between Nurse Manager’s Transformational Leadership Style and Medication Safety. Scandinavian Journal of Caring Sciences, 34(2), 357–369. https://doi.org/10.1111/SCS.12737
Lestari, E. A., Fitriani, A. D., & Jamaluddin, J. (2021). Analisis Faktor Penyebab Rendahnya Pelaporan Insiden Keselamatan Pasien di Rawat Inap RSU Mitra Medika Bandar Klippa Tahun 2021. Journal of Healthcare Technology and Medicine, 7(2), 891–915. http://jurnal.uui.ac.id/index.php/JHTM/article/view/1596/840
Moyo, I., Mgolozeli, S. E., Risenga, P. R., Mboweni, S. H., Tshivhase, L., Mudau, T. S., Ndou, N. D., & Mavhandu-Mudzusi, A. H. (2022). Experiences of Nurse Managers during the COVID-19 Outbreak in a Selected District Hospital in Limpopo Province, South Africa. Healthcare, 10(1). https://doi.org/10.3390/HEALTHCARE10010076
Nakano, Y., Tanioka, T., Yokotani, T., Ito, H., Miyagawa, M., Yasuhara, Y., Betriana, F., & Locsin, R. (2021). Nurses’ Perception Regarding Patient Safety Climate and Quality of Health Care in General Hospitals in Japan. Journal of Nursing Management, 29(4), 749–758. https://doi.org/10.1111/JONM.13215
National Health Service. (2022). NRLS National Patient Safety Incident Reports: Commentary. The National Reporting and Learning System, September, 2–17
Neves, T. M. A., Parreira, P. M. S. D., Graveto, J. M. G. N., Freitas, M. J. B. dos S. de, & Rodrigues, V. J. L. (2020). Nurse Managers’ Perceptions of Nurse Staffing and Nursing Care Quality: A Cross-Sectional Study. Journal of Nursing Management, 28(3). https://doi.org/10.1111/JONM.12966
Sembiring, S. F. T., Zulfendri, Z., & Khadijah, S. (2023). Implementation of Patient Safety Program in the Emergency Installation of H. Adam Malik General Hospital Medan. Randwick International of Social Science Journal, 4(3), 657–669. https://doi.org/10.47175/RISSJ.V4I3.768
Susanto, A., & Handiyani, H. (2023). Analisis Determinan Pelaporan Insiden Keselamatan Pasien oleh Perawat di Rumah Sakit: Tinjauan Sistimatik. Quality : Jurnal Kesehatan, 17(1), 52–63. https://doi.org/10.36082/QJK.V17I1.1039
Tenza, I. S., Attafuah, P. Y. A., Abor, P., Nketiah-Amponsah, E., & Abuosi, A. A. (2022). Hospital Managers’ Views on the State of Patient Safety Culture Across Three Regions in Ghana. BMC Health Services Research, 22(1), 1–14. https://doi.org/10.1186/S12913-022-08701-Z/TABLES/1
Wanda, M. Y., Nursalam, N., & Wahyudi, A. S. (2020). Analisis Faktor yang Mempengaruhi Pelaporan Insiden Keselamatan Pasien pada Perawat. Fundamental and Management Nursing Journal, 3(1), 15. https://doi.org/10.20473/FMNJ.V3I1.17284
WHO. (2020). Fact Sheet: Quality Health Services. https://www.who.int/news-room/fact-sheets/detail/quality-health-services
WHO, W. H. O. (2023). Patient Safety. https://www.who.int/news-room/fact-sheets/detail/patient-safety
Xie, J., Ding, S., Zhang, X., & Li, X. (2021). Impact of a Patient Safety Leadership Program on Head Nurses Andclinical Nurses: A Quasi-Experimental Study. Revista Latino-Americana de Enfermagem, 29. https://doi.org/10.1590/1518-8345.4328.3478
Yarnita, Y.. (2019). Budaya Keselamatan Pasien pada Perawat di Instalasi Perawatan Intensive RSUD Arifin Achmad Provinsi Riau. Jurnal Keperawatan Priority, 2(2), 109–119. http://jurnal.unprimdn.ac.id/index.php/jukep/article/view/570
Yulia, Y., Maryana, M., & Faizal, K. M. (2023). Faktor-Faktor yang Berhubungan dengan Rendahnya Pelaporan Insiden Keselamatan Pasien di Ruang Rawat Inap. Jurnal Penelitian Perawat Profesional, 5(4), 1577–1588. https://doi.org/10.37287/JPPP.V5I4.1886
