Pengaruh Budaya Organisasi, Iklim Organisasi dan Komunikasi Internal terhadap Efektivitas Kerja Perawat di Rumah Sakit Harapan Sehat Jatibarang

Rifai Setyo Gusti; Haddan Dongoran; Etty Sofia Mariati Asnar

doi:10.31539/6mr8hp16

Authors

Rifai Setyo Gusti Universitas Sangga Buana
Haddan Dongoran Universitas Sangga Buana YPKP Bandung
Etty Sofia Mariati Asnar Universitas Sangga Buana YPKP Bandung

DOI:

https://doi.org/10.31539/6mr8hp16

Abstract

This study aims to analyze the influence of organizational culture, organizational climate, and internal communication on the work effectiveness of nurses at Harapan Sehat Hospital, Jatibarang. Nurses' work effectiveness is a crucial factor in improving the quality of healthcare services and patient satisfaction. However, various problems remain, such as low nurse responsiveness, weak organizational culture, a less than conducive organizational climate, and suboptimal internal communication. This study used a quantitative approach with a survey method by distributing a Likert-scale questionnaire to the entire nurse population of 52 respondents (total sampling). Data analysis used multiple linear regression using SPSS version 4, including validity, reliability, classical assumptions, t-tests, F-tests, and coefficients of determination. The results showed that organizational culture, organizational climate, and internal communication, both partially and simultaneously, had a positive and significant effect on nurses' work effectiveness. The Adjusted R Square value of 0.503 indicates that the three independent variables contributed 50.3% to nurses' work effectiveness, with the remainder influenced by other factors. These findings confirm that strengthening organizational culture, creating a conducive organizational climate, and effective internal communication are important factors in increasing nurses' work effectiveness in hospitals.

Keywords: Organizational Culture, Organizational Climate, Internal Communication

References

DAFTAR PUSTAKA

Budi, A., & Abidin, A. (2021). Dimensions of Organizational Culture (Involvement, Consistency, Adjustment, and Mission) With Nurse Work Productivity. Nurse and Health: Jurnal Keperawatan, 10(2), 257–267. https://doi.org/10.36720/nhjk.v10i2.242

Damanik, H. (2019). Hubungan Iklim Organisasi Terhadap Kinerja. Jurnal Ilmiah Keperawatan Imelda, 5(1), 25–29.

Gasong, D., Dese, D., & Kaluasa, F. (2022). Analisis Mutu Layanan Perawat pada Rumah Sakit Ken Saras, Bergas. Jurnal Keperawatan Muhammadiyah, 7(1), 193–1999.

Hadadian-Chaghaei, F., Haghani, F., Taleghani, F., Feizi, A., & Alimohammadi, N. (2022). Nurses as gifted artists in caring: An analysis of nursing care concept. Iranian Journal of Nursing and Midwifery Research, 27(2), 125–133. https://doi.org/10.4103/ijnmr.IJNMR_465_20

Ishtiaque, F., & Habib, L. (2016). Impact of Internal Communication in Organizational Development. International Journal of Trend in Research and Development, 3(5), 2394–9333. www.ijtrd.com

Ismiatun. (2018). Pengaruh Komunikasi Terhadap Efektivitas Kerja Perawat di Rumah Sakit. Jurnal Penelitian Kesehatan, 8(2), 63–68.

Niartiningsih, Nur, N. H., Makassar, U. C., & Sakit, R. (2023). Kerja Perawat Rsud Haji Provinsi Sulawesi Selatan. Jjurnal Kesehatan Tambusai, 4, 199–205.

Nyelisani, M., Makhado, L., & Luhalima, T. (2023). A Professional Nurse’s Understanding Of Quality Nursing Care In Limpopo Province, South Africa. Curationis, 46(1), 1–7. https://doi.org/10.4102/curationis.v46i1.2322

Pandean, P. N., Kairupan, R., & Rompas, S. (2018). Hubungan Iklim Organisasi Dan Masa Kerja Dengan Efektivitas Kerja Kerja Perawat Di Rumah Sakit Umum Gmim Bethesda Tomohon. Ejournal Keperawatan (e-Kp), 6(1), 1.

Prasetya, M. R., & Kartikawangi, D. (2021). Corporate Culture and Internal Communication Influence on Millenial Employee Engagement. Jurnal ASPIKOM, 6(2), 387. https://doi.org/10.24329/aspikom.v6i2.915

Rachmayuniawati, Y. (2018). Pengaruh Komunikasi Internal dan Koordinasi Terhadap Efektivitas Kerja pada Pegawai Rumah Sakit Prasetya Bunda Tasikmalaya. JIMFE, 4(1), 67–80.

Rodríguez-Pérez, M., Mena-Navarro, F., Domínguez-Pichardo, A., & Teresa-Morales, C. (2022). Current Social Perception of and Value Attached to Nursing Professionals’ Competences: An Integrative Review. International Journal of Environmental Research and Public Health, 19(3). https://doi.org/10.3390/ijerph19031817

Silalahi, K. L., & Siregar, P. S. (2021). Analisa Faktor Penyebab Rendahnya Kinerja Perawat Pelaksana Di Rumah Sakit Kota Medan. Jurnal Keperawatan Priority, 4(1), 106–112. https://doi.org/10.34012/jukep.v4i1.1359

Sodikin, S. M., & Muhardi. (2023). Pengaruh Gaya Kepemimpinan dan Komunikasi Internal Terhadap Efektivitas Kerja Dokter ( Studi Kasus Pada Rumah Sakit Dustira Cimahi ). 131–138.

Suryani, Lusiana, & Mulyani. (2021). Hubungan Iklim Kerja Dengan Efektivitas Kerja Perawat Di Rumah Sakit Ibnu Sina Makassar. Khatulistiwa Nursing Journal, 3(1), 1–7.

Tuala, R. P. (2020). Budaya Organisasi dan Kepemimpinan Di Lembaga Pendidikan Islam. In Encephale (Vol. 53, Issue 1). Pusaka Media. http://dx.doi.org/10.1016/j.encep.2012.03.001

Vernadeth, V., & Anindita, R. (2021). Pengaruh Budaya Organisasi terhadap Efektivitas Kerja Perawat dengan Disiplin Kerja sebagai Variabel Intervening di RSUD Pesanggrahan. Journal of Hospital Management ISSN, 4(1), 440–449.

Widyanti, R., & Basuki, M. S. (2021). Perilaku Organisasi (Teori dan Konsep) Jilid 1.

Yue, C. A., Men, L. R., & Ferguson, M. A. (2021). Examining the Effects of Internal Communication and Emotional Culture on Employees’ Organizational Identification. International Journal of Business Communication, 58(2), 169–195. https://doi.org/10.1177/2329488420914066

Yundelfa, M., Refialdinata, J., & Haryono, B. (2020). Hubungan Komunikasi Perawat, Budaya Organisasi dan Iklim dalam Organisasi dengan Kinerja Perawat di Rumah Sakit Umum ‘Aisyiyah Padang. XIV(01), 79–84.