Gaya Kepemimpinan Transaksional dan Transformasional terhadap Kinerja Karyawan Farmasi di UPTD Puskesmas Sumbersari

Siti Aminah; Andri Mardi Susanto; Harmawan Teguh Saputra

doi:10.31539/pksyaq05

Authors

Siti Aminah Universitas PGRI Argopuro Jember
Andri Mardi Susanto Universitas PGRI Argopuro Jember
Harmawan Teguh Saputra Universitas PGRI Argopuro Jember

DOI:

https://doi.org/10.31539/pksyaq05

Abstract

This study aims to analyze the application of transactional and transformational leadership styles and their impact on the performance of pharmacy employees at the Sumbersari Community Health Center (UPTD). The research method used was descriptive research with a qualitative approach. Data collection was conducted through observation, in-depth interviews, and documentation involving eight informants selected using purposive sampling techniques until data saturation was achieved. Data analysis was conducted using the Miles and Huberman model, which includes data reduction, data presentation, and conclusion drawing. Data validity was tested through triangulation of sources, techniques, and time. The results indicate that the leadership style applied at the Sumbersari Community Health Center (UPTD) tends toward transformational leadership, characterized by participatory decision-making, open communication, continuous motivation, exemplary leadership, and attention to employee development. This leadership style has a positive impact on improving pharmacy employee performance, as reflected in punctuality, independence, effectiveness, quality, and quantity of work. The conclusion of this study indicates that transformational leadership supported by the situational application of transactional leadership can improve the performance of pharmacy staff and support the effectiveness of pharmaceutical services at the Sumbersari Community Health Center (Puskesmas UPTD). Keywords: Transformational Leadership, Transactional Leadership, Employee Performance, Pharmaceutical Services, Community Health Center

References

Agustin, R. (2020). Manajemen sumber daya manusia dalam organisasi modern. Jakarta: Prenadamedia Group.

Bass, B. M. (1990). From transactional to transformational leadership: Learning to share the vision. Organizational Dynamics, 18(3), 19–31.

Bass, B. M., & Riggio, R. E. (2006). Transformational leadership (2nd ed.). Mahwah, NJ: Lawrence Erlbaum Associates.

Burns, J. M. (1978). Leadership. New York: Harper & Row.

Creswell, J. W. (2016). Research design: Pendekatan kualitatif, kuantitatif, dan mixed (Edisi 4). Yogyakarta: Pustaka Pelajar.

Denzin, N. K. (1978). The research act: A theoretical introduction to sociological methods. New York: McGraw-Hill.

Departemen Kesehatan Republik Indonesia. (2009). Undang-Undang Nomor 36 Tahun 2009 tentang Kesehatan. Jakarta: Depkes RI.

Departemen Kesehatan Republik Indonesia. (2014). Peraturan Menteri Kesehatan Republik Indonesia Nomor 75 Tahun 2014 tentang Pusat Kesehatan Masyarakat. Jakarta: Depkes RI.

Departemen Kesehatan Republik Indonesia. (2016). Peraturan Menteri Kesehatan Republik Indonesia Nomor 74 Tahun 2016 tentang Standar Pelayanan Kefarmasian di Puskesmas. Jakarta: Depkes RI.

Franadita, Y., & Aslami, N. (2022). Pengaruh kepemimpinan dan budaya organisasi terhadap kinerja pegawai. Jurnal Ilmiah Manajemen, 12(1), 45–56.

Gani, A. (2020). Kepemimpinan transaksional dan transformasional dalam meningkatkan kinerja pegawai. Jurnal Administrasi Publik, 7(2), 134–142.

Hutahaean, J. (2021). Kepemimpinan dalam organisasi: Teori dan praktik. Yogyakarta: Deepublish.

Miles, M. B., & Huberman, A. M. (1994). Qualitative data analysis: An expanded sourcebook (2nd ed.). Thousand Oaks, CA: Sage Publications.

Moleong, L. J. (2017). Metodologi penelitian kualitatif. Bandung: Remaja Rosdakarya.

Patton, M. Q. (2002). Qualitative research and evaluation methods (3rd ed.). Thousand Oaks, CA: Sage Publications.

Robbins, S. P., & Judge, T. A. (2019). Organizational behavior (18th ed.). Harlow, UK: Pearson Education.

Sandora, R., & Listiawaty, R. (2021). Peran Puskesmas sebagai pelayanan kesehatan primer. Jurnal Kesehatan Masyarakat Indonesia, 16(2), 89–97.

Silvandi, A., Putra, H., & Fadilah, R. (2022). Pengaruh kepemimpinan terhadap keberlangsungan usaha pada era globalisasi. Jurnal Ekonomi dan Bisnis, 9(1), 77–85.

Sugiyono. (2022). Metode penelitian kualitatif, kuantitatif, dan R&D. Bandung: Alfabeta.