Implementasi Kebijakan Penggunaan Aplikasi Fasih dalam Transformasi Proses Bisnis Statistik di BPS Provinsi Kepulauan Bangka Belitung

Rizka Prima Agustina; Muhammad Sawir; Ida Zubaidah

doi:10.31539/w2ptxr73

Authors

Rizka Prima Agustina Universitas Terbuka
Muhammad Sawir Universitas Yapis Papua
Ida Zubaidah Universitas Terbuka

DOI:

https://doi.org/10.31539/w2ptxr73

Abstract

This study aims to analyze the policy implementation regarding the use of the FASIH (Flexible Authentic Survey Instrument Harmony) application in the transformation of statistical business processes at BPS (Statistics Indonesia) of Bangka Belitung Islands Province. The analysis covers policy standards and objectives, resources, characteristics of the implementing organization, communication, socio-economic and political conditions, and the disposition of implementers. A qualitative method with a descriptive approach was employed. Data were collected through observation and in-depth interviews with 10 informants selected via purposive sampling, representing BPS Headquarters, BPS Bangka Belitung Islands Province, BPS Pangkalpinang City, and statistical partners. Data analysis utilized the Miles and Huberman model—involving data reduction, data display, and conclusion drawing—while data validity was verified through technique and source triangulation. The results indicate that the implementation of the FASIH policy is underway and has been positively received by implementers, primarily due to its ability to enhance efficiency, accelerate data collection, reduce paper usage and data entry requirements, and support the digital documentation of statistical processes. However, implementation has not been fully optimal due to the absence of specific regulations and Standard Operating Procedures (SOPs) for FASIH with formal legal standing, limited device availability, variations in partner-owned device specifications, application glitches and server capacity issues, and suboptimal technical responsiveness between BPS Headquarters and regional offices. Furthermore, although implementers hold a positive disposition toward digitalization, experiences with errors, risks of data loss, and limited application features have prompted some officers to record data using paper questionnaires as a backup mechanism, thereby creating an implementation gap regarding the paperless principle. The study concludes that while FASIH has become a vital instrument in transforming statistical business processes at BPS Bangka Belitung Islands Province, its implementation effectiveness requires strengthening through more robust regulations and SOPs, improved technological infrastructure stability, refined application features, enhanced communication and technical support, and continuous supervision and guidance.

Keywords: FASIH Application, Policy Implementation, Statistical Business Processes, Digital Transformation

References

Creswell, J. W. (2016). Research Design: Qualitative, Quantitative, and Mixed Methods Approaches (4th ed.). Sage Publications.

Catatan: edisi ke-4 memang merupakan buku Research Design karya John W. Creswell.

Edwards III, G. C. (1980). Implementing Public Policy. Washington, D.C.: Congressional Quarterly Press.

Fitriani, F., Nurmandi, A., Lawelai, H., Kasiwi, A. N., & Younus, M. (2025). Trends and Challenges of Digital Transformation in the Public Sector: Policy Implications for Improving Public Services in Indonesian. ARISTO, 13(2).

Fitriyanti, E. (2024). The Effect of Digital Transformation on Governance in Indonesia: A Case Study of e-Government Implementation in Public Services. Journal of Political Innovation and Analysis, 1(1), 26–34. https://doi.org/10.59261/jpia.v1i1.3

Frinaldi, A., Afdalisma, A., Rezeki, A. P. T., & Saputra, B. (2024). Digital Transformation of Government Administration: Analysis of Efficiency, Transparency, and Challenges in Indonesia. IAPA Proceedings Conference, 82–101. https://doi.org/10.30589/proceedings.2024.1096

Habsana, T. Y. P., Kencono, D. S., & Fridayani, H. D. (2026). Implementation Challenges of Indonesia’s Electronic-Based Government System: An Edwards III Perspective. Jurnal Pemerintahan dan Kebijakan (JPK), 7(2), 168–180. https://doi.org/10.18196/jpk.v7i2.29243

Hasanah, R., & Handayani, R. (2025). Implementasi Identitas Kependudukan Digital (IKD) di Kota Tangerang: Analisis Implementasi Kebijakan Model George C. Edwards III. PUBLICNESS: Journal of Public Administration Studies, 4(4), 1–8. https://doi.org/10.24036/publicness.v4i4.315

Miles, M. B., & Huberman, A. M. (1994). Qualitative Data Analysis (2nd ed.). Sage Publications.

PARIS21. (2022). Digital Transformation of National Statistical Offices. Paris: OECD Publishing. https://doi.org/10.1787/ee4b1b85-en

Prasetia, R. P., & Maghfiroh, L. R. M. (2023). Development of FASIH Application for the Badan Pusat Statistisk Using Flutter Framework. Proceedings of The International Conference on Data Science and Official Statistics, 2023(1), 798–809. https://doi.org/10.34123/icdsos.v2023i1.404

Rivie, V., Pati, A., & Rengkung, F. (2022). Implementasi Kebijakan Dinas Pemberdayaan Perempuan dan Perlindungan Anak dalam Pengarusutamaan Gender di Sulawesi Utara. POLITICO: Jurnal Ilmu Politik, 11(3), 104–119. https://doi.org/10.35797/jp.v11i3.44368

Seta, H. J., Suharto, D. G., & Setyowati, K. (2024). Digitalization: Innovation in Public Services (Case Study Implementation of the Complaints Service Unit in Surakarta (ULAS) and Klaten Regency Industry and Manpower Office). Journal of Government and Civil Society, 8(2), 161–182. https://doi.org/10.31000/jgcs.v8i2.10884

Siregar, R. (2023). Transformasi Digital Badan Pusat Statistik Indonesia pada Era Big Data. Madani: Jurnal Ilmiah Multidisiplin, 1(11), 581–586. https://doi.org/10.5281/zenodo.10355153

Sulmiah, S. (2024). Digital Transformation in the Public Sector: Study of the Implementation of the State Civil Service Information System in Makassar City. Pinisi Journal of Social Science, 2(3). https://doi.org/10.26858/pjss.v2i3.62008

Sugianto, L. P. M., Dahyar, S. S., Saputro, V. S., Aryonindito, S., & Rahmat, K. (2025). Transformasi Digital Sistem Pemerintahan Indonesia: Analisis Longitudinal Domain SPBE Tahun 2018–2024. JISICOM (Journal of Information System, Informatics and Computing), 9(2). https://doi.org/10.52362/jisicom.v9i2.2091

Suwitri, S., Dwimawanti, I. H., & Warsono, H. (2019). Teori Administrasi. Tangerang: Universitas Terbuka.

Tristanto, A., Yunilisiah, & Bangsu, T. (2022). Community Response to Change of Social Assistance Scheme Family Hope Program During the COVID-19 Pandemic. Jurnal Bina Praja, 14(2), 361–372. https://doi.org/10.21787/jbp.14.2022.361-372

Van Meter, D. S., & Van Horn, C. E. (1975). The Policy Implementation Process: A Conceptual Framework. Administration & Society, 6(4), 445–488. https://doi.org/10.1177/009539977500600404

Virnandes, S. R., Shen, J., & Vlahu-Gjorgievska, E. (2024). Shaping Trust in Public Service: A Convergent Mixed-methods Investigation of Digital Government Transformation. Proceedings of the Pacific Asia Conference on Information Systems (PACIS 2024)