Pengaruh Pembinaan Disiplin dan Motivasi Kerja terhadap Kinerja Karyawan Back Office menurut Persepsi atasan Langsung PT. Y

Abstract

This study aims to determine the effect of discipline and work motivation coaching on back office employee performance, according to the perceptions of PT. Y's direct superiors, both partially and simultaneously. The research method used was a quantitative approach with descriptive and associative methods. Data were collected through literature review, structured interviews using questionnaires, and documentation of 55 back office employees and one direct superior. Data analysis was performed using multiple linear regression, partial (t) tests, simultaneous (F) tests, and coefficients of determination. The results showed that discipline coaching had a positive and significant effect on employee performance with a significance value of 0.002, while work motivation also had a positive and significant effect with a significance value of 0.001. Simultaneously, discipline coaching and work motivation had a significant effect on employee performance with a calculated F value of 94.940 and a significance value of 0.000. The coefficient of determination value of 0.774 indicates that the two variables explain 77.4% of the variation in employee performance. The conclusion of this study is that discipline coaching and work motivation, both partially and simultaneously, have a positive and significant effect on back office employee performance at PT. Y.

Keywords: Employee Performance, Work Motivation, Discipline Development, Superior Perception, Human Resources