Pengaruh Beban Kerja dan Dukungan Organisasi terhadap Kepuasan Kerja Karyawan Bagian Produksi di PT. XYZ
DOI:
https://doi.org/10.31539/3fj13e35Abstract
This study aims to determine the effect of workload and organizational support on job satisfaction among production employees at PT XYZ, both partially and simultaneously. The research employed a quantitative method with descriptive and associative approaches. Data were collected through questionnaires distributed to 50 production employees and analyzed using SPSS version 27, including validity and reliability tests, classical assumption tests, multiple linear regression analysis, and hypothesis testing. The results show that workload obtained an average score of 3.27, organizational support 3.38, and job satisfaction 3.03, all of which fall into the moderate category. Partially, workload had a positive and significant effect on job satisfaction, with a t-value of 5.719 and a significance level of 0.000, while organizational support also had a positive and significant effect, with a t-value of 7.189 and a significance level of 0.001. Simultaneously, workload and organizational support had a significant effect on job satisfaction, with an F-value of 167.059 and a significance level of 0.000. The coefficient of determination of 0.877 indicates that the two variables explain 87.7% of the variation in job satisfaction, while the remaining 12.3% is influenced by other factors beyond the scope of this study. In conclusion, workload and organizational support have positive and significant effects on job satisfaction among production employees at PT XYZ. Therefore, adjusting work targets and workload distribution, as well as improving supervisory support and recognition of employee contributions, is necessary to enhance job satisfaction.
Keywords: Job Satisfaction, Organizational Support, Production Employees, Workload
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