Digital Transformation Strategy For PT Penjaminan Infrastruktur Indonesia (PERSERO)
Abstract
PT Penjaminan Infrastruktur Indonesia (Persero)/Indonesia Infrastructure Guarantee Fund (IIGF) is very aware of the important role of digital technology in collaborating both with internal and external stakeholders. The use of digital technology effectively will speed up the process of collaboration both within IIGF and expanded by digital collaboration with external stakeholders. In this final project will explore how to develop a digital transformation strategy at IIGF by studying literature on digital innovation theories, digital transformation, business model transformation, business process transformation and cultural/organizational transformation. The research method in this final project by identifying business issues, analyzing the status quo with interviews, analyzing factors related to digital transformation, formulating effective digital transformation strategies and providing recommendations for business solutions that can be pursued by the management of IIGF, implementation plan of digital transformation more effective. Based on the findings in this study, the results are that we provide business solutions within 3 main elements in digital transformation, namely people, processes and technology.
Keywords: Indonesia Infrastructure Guarantee Fund, PT PII (Persero), Government Guarantee, PPP, Digital Transformation Strategy
References
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Ahokangas, P., & Myllykoski, J. (2014). The Practice of Creating and Transforming a Business Model. Journal of Business Models, 2(1), 1. https://doi.org/10.5278/ojs.jbm.v2i1.719
Baiyere, A., Salmela, H., & Tapanainen, T. (2020). Digital transformation and the new logics of business process management. European Journal of Information Systems, 29(3), 238–259. https://doi.org/10.1080/0960085X.2020.1718007
Berghaus, S. (2016). Stages in Digital Business Transformation: Results of an Empirical Maturity Study. 18.
Bluhm, D. J., Harman, W., Lee, T. W., & Mitchell, T. R. (2011). Qualitative Research in Management: A Decade of Progress. Journal of Management Studies, 48(8), 1866–1891. https://doi.org/10.1111/j.1467-6486.2010.00972.x
Brunetti, F., Matt, D. T., Bonfanti, A., De Longhi, A., Pedrini, G., & Orzes, G. (2020). Digital transformation challenges: Strategies emerging from a multi-stakeholder approach. The TQM Journal, 32(4), 697–724. https://doi.org/10.1108/TQM-12-2019-0309
Cavalcante, S. A. (2014). Preparing for business model change: The “pre-stage†finding. Journal of Management & Governance, 18(2), 449–469. https://doi.org/10.1007/s10997-012-9232-7
Cennamo, C., Dagnino, G. B., Di Minin, A., & Lanzolla, G. (2020). Managing Digital Transformation: Scope of Transformation and Modalities of Value Co-Generation and Delivery. California Management Review, 62(4), 5–16. https://doi.org/10.1177/0008125620942136
Correani, A., De Massis, A., Frattini, F., Petruzzelli, A. M., & Natalicchio, A. (2020). Implementing a Digital Strategy: Learning from the Experience of Three Digital Transformation Projects. California Management Review, 62(4), 37–56. https://doi.org/10.1177/0008125620934864
Farren, D., & Makhija, A. K. (2021, October 19). The 5 Fronts of Digital Transformation in the Middle Market. Harvard Business Review. https://hbr.org/2021/10/the-5-fronts-of-digital-transformation-in-the-middle-market
Heavin, C., & Power, D. J. (2018). Challenges for digital transformation – towards a conceptual decision support guide for managers. Journal of Decision Systems, 27(sup1), 38–45. https://doi.org/10.1080/12460125.2018.1468697
Hess, T., Matt, C., Benlian, A., & Wiesböck, F. (2020). Options for Formulating a Digital Transformation Strategy. In Strategic Information Management (5th ed.). Routledge.
Hoe, S. L. (2022). Digital Transformation: Strategy, Execution, and Technology. Auerbach Publications. https://doi.org/10.1201/9781003311393
Holtström, J. (2022). Business model innovation under strategic transformation. Technology Analysis & Strategic Management, 34(5), 550–562. https://doi.org/10.1080/09537325.2021.1914329
Hung, R. Y.-Y. (2006). Business process management as competitive advantage: A review and empirical study. Total Quality Management & Business Excellence, 17(1), 21–40. https://doi.org/10.1080/14783360500249836
Iansiti, M., & Nadella, S. (2022, May 1). Democratizing Transformation. Harvard Business Review. https://hbr.org/2022/05/democratizing-transformation
Kane, G. C., Palmer, D., Phillips, A. N., Kiron, D., & Buckley, N. (2017). Achieving Digital Maturity [Research Report]. MIT Sloan Management Review and Deloitte University Press.
Kondarevych, V., Andriushchenko, K., Pokotylska, N., Ortina, G., Zborovska, O., & Budnyak, L. (2020). Digital Transformation of Business Processes of an Enterprise. TEM Journal, 1800–1808. https://doi.org/10.18421/TEM94-63
Kraus, S., Jones, P., Kailer, N., Weinmann, A., Chaparro-Banegas, N., & Roig-Tierno, N. (2021). Digital Transformation: An Overview of the Current State of the Art of Research. SAGE Open, 11(3).
Lee, C. P., & Schmidt, K. (2018). A Bridge Too Far? Critical Remarks on the Concept of “Infrastructure†in Computer-Supported Cooperative Work and Information Systems. In V. Wulf, V. Pipek, D. Randall, M. Rohde, K. Schmidt, & G. Stevens (Eds.), Socio-Informatics (p. 0). Oxford University Press. https://doi.org/10.1093/oso/9780198733249.003.0006
Okrepilov, V. V., Kovalenko, B. B., Getmanova, G. V., & Turovskaj, M. S. (2020). Business process transformation: Impact mobile technology and social networks on the business dynamics of the company. Journal of Physics: Conference Series, 1515(3), 032049. https://doi.org/10.1088/1742-6596/1515/3/032049
Parviainen, P., Tihinen, M., Kääriäinen, J., & Teppola, S. (2017). Tackling the digitalization challenge: How to benefit from digitalization in practice. Tackling the Digitalization Challenge: How to Benefit f Rom Digitalization in Practice International Journal of Information Systems and Project Management, 5(1), 63–77.
Prodan, M., Prodan, A., & Purcarea, A. A. (2015). Three New Dimensions to People, Process, Technology Improvement Model. In A. Rocha, A. M. Correia, S. Costanzo, & L. P. Reis (Eds.), New Contributions in Information Systems and Technologies (pp. 481–490). Springer International Publishing. https://doi.org/10.1007/978-3-319-16486-1_47
Silva, M., Rosa, M. J., & Teixeira, L. (2021). Supporting digital transformation using Business Process Management: Proposal of a digital tool. 13.
Sosna, M., Trevinyo-RodrÃguez, R. N., & Velamuri, S. R. (2010). Business Model Innovation through Trial-and-Error Learning: The Naturhouse Case. Long Range Planning, 43(2), 383–407. https://doi.org/10.1016/j.lrp.2010.02.003
Teece, D. J. (2010). Business Models, Business Strategy and Innovation. Long Range Planning, 43(2), 172–194. https://doi.org/10.1016/j.lrp.2009.07.003
vom Brocke, J., & Rosemann, M. (Eds.). (2010). Handbook on Business Process Management 2. Springer Berlin Heidelberg. https://doi.org/10.1007/978-3-642-01982-1
Wiesböck, F., & Hess, T. (2018). Understanding the capabilities for digital innovations from a digital technology perspective (Working Paper No. 1/2018). Arbeitsbericht. https://www.econstor.eu/handle/10419/195925
Wiesböck, F., & Hess, T. (2020). Digital innovations. Electronic Markets, 30(1), 75–86. https://doi.org/10.1007/s12525-019-00364-9
Woerner, S. L., Weill, P., & Sebastian, I. M. (2022, October 21). Is Your Company Seizing Its Digital Value? Harvard Business Review. https://hbr.org/2022/10/is-your-company-seizing-its-digital-value
Published
2023-04-24
Section
Articles
