Faktor-Faktor Yang Memberikan Kontribusi Pada Affective Resident Commitment Warga Kota Bandung
Keywords:
Place image, place attachment, affective resident commitment
Abstract
The Indonesia Most Livable City Index assessment for Bandung City of 71 in 2022 is ranked 6th out of 25 top tier cities in Indonesia. The purpose of this study is to examine the effect of place image on affective resident commitment mediated by place attachment of Bandung residents. The survey method with convenience sampling technique was used to determine a sample of 120 respondents. The data analysis technique used is structural equation modeling (SEM) using SmartPLS version 3.0. Of the thirteen research hypotheses proposed, seven of them are supported by empirical data. The results showed that physical appearance and ambient and community service were found to have a positive effect both directly and indirectly on affective resident commitment. The results of this study are expected to provide benefits for further research and the Bandung City government regarding the design of strategies relevant to improving the quality of these attributes.
References
Bandungkota.bps.go.id. (2020). Statistik Kesejahteraan Rakyat Kota Bandung 2020. Bandungkota.Bps.Go.Id. https://bandungkota.bps.go.id/publication/2020/12/30/2980dbb0b193aadcef1c8b63/statistik-kesejahteraan-rakyat-kota-bandung-2020.html.
Chang, K. C., Chen, H. S., & Hsieh, C. M. (2022). Effects of relational capital on relationship between place attachment and resident participation. Journal of Community and Applied Social Psychology, 32(1), 19–41. https://doi.org/10.1002/casp.2531
Christine Moorman, G. Z. and R. D. (1992). Relationships between Providers and Users of Market Research : The Dynamics of Trust within and between Organizations Author ( s ): Christine Moorman , Gerald Zaltman , Rohit Deshpande Source : Journal of Marketing Research , Vol . 29 , No . 3 ( Aug ., 19. Journal of Marketing, 29(3), 314–328.
De Ruyter, K., Moorman, L., & Lemmink, J. (2001). Antecedents of Commitment and Trust in Customer-Supplier Relationships in High Technology Markets. Industrial Marketing Management, 30(3), 271–286. https://doi.org/10.1016/S0019-8501(99)00091-7
Effendi, S., & Tukiran. (2012). Meode Penelitian Survei. (Edisi Revi). LP3S.
Ganji, S. F. G., Johnson, L. W., & Sadeghian, S. (2021). The effect of place image and place attachment on residents’ perceived value and support for tourism development. Current Issues in Tourism, 24(9),1304-1318https://doi.org/10.1080/13683500.2020.17. https://doi.org/10.1080/13683500.2020.1784106
Gumilar, M. G. (2019). Menciptakan Smart and Liveable City Di Kota Yogyakarta. Jurnal Gama Societa, 3(1), 19–27.
Hernández, B., Carmen Hidalgo, M., Salazar-Laplace, M. E., & Hess, S. (2007). Place attachment and place identity in natives and non-natives. Journal of Environmental Psychology, 27(4), 310–319. https://doi.org/10.1016/j.jenvp.2007.06.003
Hidalgo, M. C., & Hernández, B. (2001). Place attachment: Conceptual and empirical questions. Journal of Environmental Psychology, 21(3), 273–281. https://doi.org/10.1006/jevp.2001.0221
Hisyam, M. I., Asteriani, F., Sofwan, M., & Wahyudi, A. (2023). Kajian Kota Layak Huni Di Kota Pekanbaru. Rabit : Jurnal Teknologi Dan Sistem Informasi Univrab, 8(1), 26–34. https://doi.org/10.36341/rabit.v8i1.2969
Ikatan Ahli Perencanaan Indonesia. (2022). Indonesia Most Livable City Index 2022. 1–26.
Jabar.bps.go.id. (2020). Jumlah Penduduk Jawa Barat. Jabar.Bps.Go.Id. https://jabar.bps.go.id/indicator/12/133/1/jumlah-penduduk-menurut-kabupaten-kota.html
Jamaludin, A. N. (2017). Sosiologi Perkotaan Memahami Masyarakat Kota dan Problematikanya. Sosiologi Perkotaan, 2(2), 474.
Kusuma, Y., Aryanti, T., & Megayanti, T. (2023). Mewujudkan Livable City: Persepsi Tentang Ruang Terbuka yang Aman dan Tidak Aman di Kota Bandung. Review of Urbanism and Architectural Studies, 21(1), 32–42. https://doi.org/10.21776/ub.ruas.2023.021.01.4
Kyle, G., Graefe, A., Manning, R., & Bacon, J. (2004). Effects of place attachment on users’ perceptions of social and environmental conditions in a natural setting. Journal of Environmental Psychology, 24(2), 213–225. https://doi.org/10.1016/j.jenvp.2003.12.006
Lee, T. H. (2011). How recreation involvement, place attachment and conservation commitment affect environmentally responsible behavior. Journal of Sustainable Tourism, 19(7), 895–915. https://doi.org/10.1080/09669582.2011.570345
Leuwol, N. V., & Sibarani, R. P. (2020). Kajian pengembangan ekowisata sebagai pendekatan terapi hutan di Kawasan Wisata Hutan Mangrove Kota Sorong. Noken, 6(1), 13–22.
Lynch, K. (1960). ภาพลักษณ์ของชุมชน / เมือง The Image of The City. Lynch K, 11, 194.
Makalalag, eat al 2019. (2019). ISSN 2442-3262 Jurnal Perencanaan Wilayah dan Kota Jurnal Perencanaan Wilayah dan Kota. Jurnal Spasial, 6(1), 126–136.
Meidiyanti, eat al. (2019). ISSN 2442-3262 Jurnal Perencanaan Wilayah dan Kota Jurnal Perencanaan Wilayah dan Kota. Jurnal Spasial, 6(1), 126–136.
Meinarno, E. A., Widianto, B., & Halida, R. (2011). Manusia dalam Kebudayaan dan Masyarakat. Ed. 2. Salemba Humanika.
Moore, R. L., & Graefe, A. R. (1994). Attachments to recreation settings: The case of rail-trail users. Leisure Sciences, 16(1), 17–31. https://doi.org/10.1080/01490409409513214
N. Allen, & J. Meyer. (1990). The Measurement and Antecedents of Affective, Continuance and Normative Commitment to the Organization. Journal of Occupational Psychology., 63, 1–18.
Prabainastu, H. (2020). Pengaruh City Branding dan City Image Terhadap Keputusan Berkunjung Wisatawan ke Kota Denpasar. Jurnal Destinasi Pariwisata, 8(2), 184. https://doi.org/10.24843/jdepar.2020.v08.i02.p03
Rio Sayang Juliandi, Mardiana, & Tampubolon, D. (2021). Analisis Aspek Ekonomi Dan Sosial Kota Pekanbaru Sebagai Kota Layak Huni. Revenue : Jurnal Ekonomi Pembangunan Dan Ekonomi Islam, 4(02), 1–15. https://doi.org/10.56998/jr.v4i02.36
Robert M. Morgan and Shelby D. Hunt. (1994). The Commitment-Trust Theory of Relantionship Marketing. American Marketing Asscotiation, 58(2), 20–38. https://doi.org/10.1016/0022-0531(82)90041-2
Rollero, C., & De Piccoli, N. (2010). Place attachment, identification and environment perception: An empirical study. Journal of Environmental Psychology, 30(2), 198–205. https://doi.org/10.1016/j.jenvp.2009.12.003
Shaykh-Baygloo, R. (2020). A multifaceted study of place attachment and its influences on civic involvement and place loyalty in Baharestan new town, Iran. Cities, 96(January 2019), 102473. https://doi.org/10.1016/j.cities.2019.102473
Shen, K., Geng, C., & Su, X. (2019). Antecedents of residents’ pro-tourism behavioral intention: Place image, place attachment, and attitude. Frontiers in Psychology, 10(OCT), 1–12. https://doi.org/10.3389/fpsyg.2019.02349
Strandberg, C. (2023). Let’s stay together – The mediating role of self-congruity and place attachment on residents’ likelihood to stay. Journal of Environmental Psychology, 87(February), 101989. https://doi.org/10.1016/j.jenvp.2023.101989
Stylidis, D. (2018). Residents’ place image: a cluster analysis and its links to place attachment and support for tourism. Journal of Sustainable Tourism, 26(6), 1007–1026. https://doi.org/10.1080/09669582.2018.1435668
Stylidis, D., Biran, A., Sit, J., & Szivas, E. M. (2014). Residents’ support for tourism development: The role of residents’ place image and perceived tourism impacts. Tourism Management, 45(December), 260–274. https://doi.org/10.1016/j.tourman.2014.05.006
Stylidis, D., & Quintero, A. M. D. (2022). Understanding the Effect of Place Image and Knowledge of Tourism on Residents’ Attitudes Towards Tourism and Their Word-of-Mouth Intentions: Evidence from Seville, Spain. Tourism Planning and Development, 19(5), 433–450. https://doi.org/10.1080/21568316.2022.2049859
Stylidis, D., Sit, J., & Biran, A. (2016). An Exploratory Study of Residents’ Perception of Place Image: The Case of Kavala. Journal of Travel Research, 55(5), 659–674. https://doi.org/10.1177/0047287514563163
Tang, R., Kang, S. E., Lee, W. S., & Park, S. (2021). Influence of residents’ perceptions of tourism development on their affective commitment, altruistic behavior, and civic virtue for community. International Journal of Tourism Research, 23(5), 781–791. https://doi.org/10.1002/jtr.2441
Tournois, L., & Rollero, C. (2020a). What determines residents’ commitment to a post-communist city? A moderated mediation analysis. Journal of Product and Brand Management, 29(1), 52–68. https://doi.org/10.1108/JPBM-10-2018-2065
Tournois, L., & Rollero, C. (2020). What determines residents’ commitment to a post-communist city? A moderated mediation analysis. Journal of Product and Brand Management, 29(1), 52–68. https://doi.org/10.1108/JPBM-10-2018-2065
Udir Mišič, K., & Podnar, K. (2019). Perception of city management, fellow residents, and Perceived External Prestige (PEP) as antecedents of city affective commitment - The city marketing perspective. Cities, 84(August 2017), 66–74. https://doi.org/10.1016/j.cities.2018.04.016
Vaske, J. J., & Kobrin, K. C. (2001). Place Attachment and Environmentally Responsible Behavior. The Journal of Environmental Education, 32(4), 16–21. https://doi.org/10.1080/00958960109598658
Chang, K. C., Chen, H. S., & Hsieh, C. M. (2022). Effects of relational capital on relationship between place attachment and resident participation. Journal of Community and Applied Social Psychology, 32(1), 19–41. https://doi.org/10.1002/casp.2531
Christine Moorman, G. Z. and R. D. (1992). Relationships between Providers and Users of Market Research : The Dynamics of Trust within and between Organizations Author ( s ): Christine Moorman , Gerald Zaltman , Rohit Deshpande Source : Journal of Marketing Research , Vol . 29 , No . 3 ( Aug ., 19. Journal of Marketing, 29(3), 314–328.
De Ruyter, K., Moorman, L., & Lemmink, J. (2001). Antecedents of Commitment and Trust in Customer-Supplier Relationships in High Technology Markets. Industrial Marketing Management, 30(3), 271–286. https://doi.org/10.1016/S0019-8501(99)00091-7
Effendi, S., & Tukiran. (2012). Meode Penelitian Survei. (Edisi Revi). LP3S.
Ganji, S. F. G., Johnson, L. W., & Sadeghian, S. (2021). The effect of place image and place attachment on residents’ perceived value and support for tourism development. Current Issues in Tourism, 24(9),1304-1318https://doi.org/10.1080/13683500.2020.17. https://doi.org/10.1080/13683500.2020.1784106
Gumilar, M. G. (2019). Menciptakan Smart and Liveable City Di Kota Yogyakarta. Jurnal Gama Societa, 3(1), 19–27.
Hernández, B., Carmen Hidalgo, M., Salazar-Laplace, M. E., & Hess, S. (2007). Place attachment and place identity in natives and non-natives. Journal of Environmental Psychology, 27(4), 310–319. https://doi.org/10.1016/j.jenvp.2007.06.003
Hidalgo, M. C., & Hernández, B. (2001). Place attachment: Conceptual and empirical questions. Journal of Environmental Psychology, 21(3), 273–281. https://doi.org/10.1006/jevp.2001.0221
Hisyam, M. I., Asteriani, F., Sofwan, M., & Wahyudi, A. (2023). Kajian Kota Layak Huni Di Kota Pekanbaru. Rabit : Jurnal Teknologi Dan Sistem Informasi Univrab, 8(1), 26–34. https://doi.org/10.36341/rabit.v8i1.2969
Ikatan Ahli Perencanaan Indonesia. (2022). Indonesia Most Livable City Index 2022. 1–26.
Jabar.bps.go.id. (2020). Jumlah Penduduk Jawa Barat. Jabar.Bps.Go.Id. https://jabar.bps.go.id/indicator/12/133/1/jumlah-penduduk-menurut-kabupaten-kota.html
Jamaludin, A. N. (2017). Sosiologi Perkotaan Memahami Masyarakat Kota dan Problematikanya. Sosiologi Perkotaan, 2(2), 474.
Kusuma, Y., Aryanti, T., & Megayanti, T. (2023). Mewujudkan Livable City: Persepsi Tentang Ruang Terbuka yang Aman dan Tidak Aman di Kota Bandung. Review of Urbanism and Architectural Studies, 21(1), 32–42. https://doi.org/10.21776/ub.ruas.2023.021.01.4
Kyle, G., Graefe, A., Manning, R., & Bacon, J. (2004). Effects of place attachment on users’ perceptions of social and environmental conditions in a natural setting. Journal of Environmental Psychology, 24(2), 213–225. https://doi.org/10.1016/j.jenvp.2003.12.006
Lee, T. H. (2011). How recreation involvement, place attachment and conservation commitment affect environmentally responsible behavior. Journal of Sustainable Tourism, 19(7), 895–915. https://doi.org/10.1080/09669582.2011.570345
Leuwol, N. V., & Sibarani, R. P. (2020). Kajian pengembangan ekowisata sebagai pendekatan terapi hutan di Kawasan Wisata Hutan Mangrove Kota Sorong. Noken, 6(1), 13–22.
Lynch, K. (1960). ภาพลักษณ์ของชุมชน / เมือง The Image of The City. Lynch K, 11, 194.
Makalalag, eat al 2019. (2019). ISSN 2442-3262 Jurnal Perencanaan Wilayah dan Kota Jurnal Perencanaan Wilayah dan Kota. Jurnal Spasial, 6(1), 126–136.
Meidiyanti, eat al. (2019). ISSN 2442-3262 Jurnal Perencanaan Wilayah dan Kota Jurnal Perencanaan Wilayah dan Kota. Jurnal Spasial, 6(1), 126–136.
Meinarno, E. A., Widianto, B., & Halida, R. (2011). Manusia dalam Kebudayaan dan Masyarakat. Ed. 2. Salemba Humanika.
Moore, R. L., & Graefe, A. R. (1994). Attachments to recreation settings: The case of rail-trail users. Leisure Sciences, 16(1), 17–31. https://doi.org/10.1080/01490409409513214
N. Allen, & J. Meyer. (1990). The Measurement and Antecedents of Affective, Continuance and Normative Commitment to the Organization. Journal of Occupational Psychology., 63, 1–18.
Prabainastu, H. (2020). Pengaruh City Branding dan City Image Terhadap Keputusan Berkunjung Wisatawan ke Kota Denpasar. Jurnal Destinasi Pariwisata, 8(2), 184. https://doi.org/10.24843/jdepar.2020.v08.i02.p03
Rio Sayang Juliandi, Mardiana, & Tampubolon, D. (2021). Analisis Aspek Ekonomi Dan Sosial Kota Pekanbaru Sebagai Kota Layak Huni. Revenue : Jurnal Ekonomi Pembangunan Dan Ekonomi Islam, 4(02), 1–15. https://doi.org/10.56998/jr.v4i02.36
Robert M. Morgan and Shelby D. Hunt. (1994). The Commitment-Trust Theory of Relantionship Marketing. American Marketing Asscotiation, 58(2), 20–38. https://doi.org/10.1016/0022-0531(82)90041-2
Rollero, C., & De Piccoli, N. (2010). Place attachment, identification and environment perception: An empirical study. Journal of Environmental Psychology, 30(2), 198–205. https://doi.org/10.1016/j.jenvp.2009.12.003
Shaykh-Baygloo, R. (2020). A multifaceted study of place attachment and its influences on civic involvement and place loyalty in Baharestan new town, Iran. Cities, 96(January 2019), 102473. https://doi.org/10.1016/j.cities.2019.102473
Shen, K., Geng, C., & Su, X. (2019). Antecedents of residents’ pro-tourism behavioral intention: Place image, place attachment, and attitude. Frontiers in Psychology, 10(OCT), 1–12. https://doi.org/10.3389/fpsyg.2019.02349
Strandberg, C. (2023). Let’s stay together – The mediating role of self-congruity and place attachment on residents’ likelihood to stay. Journal of Environmental Psychology, 87(February), 101989. https://doi.org/10.1016/j.jenvp.2023.101989
Stylidis, D. (2018). Residents’ place image: a cluster analysis and its links to place attachment and support for tourism. Journal of Sustainable Tourism, 26(6), 1007–1026. https://doi.org/10.1080/09669582.2018.1435668
Stylidis, D., Biran, A., Sit, J., & Szivas, E. M. (2014). Residents’ support for tourism development: The role of residents’ place image and perceived tourism impacts. Tourism Management, 45(December), 260–274. https://doi.org/10.1016/j.tourman.2014.05.006
Stylidis, D., & Quintero, A. M. D. (2022). Understanding the Effect of Place Image and Knowledge of Tourism on Residents’ Attitudes Towards Tourism and Their Word-of-Mouth Intentions: Evidence from Seville, Spain. Tourism Planning and Development, 19(5), 433–450. https://doi.org/10.1080/21568316.2022.2049859
Stylidis, D., Sit, J., & Biran, A. (2016). An Exploratory Study of Residents’ Perception of Place Image: The Case of Kavala. Journal of Travel Research, 55(5), 659–674. https://doi.org/10.1177/0047287514563163
Tang, R., Kang, S. E., Lee, W. S., & Park, S. (2021). Influence of residents’ perceptions of tourism development on their affective commitment, altruistic behavior, and civic virtue for community. International Journal of Tourism Research, 23(5), 781–791. https://doi.org/10.1002/jtr.2441
Tournois, L., & Rollero, C. (2020a). What determines residents’ commitment to a post-communist city? A moderated mediation analysis. Journal of Product and Brand Management, 29(1), 52–68. https://doi.org/10.1108/JPBM-10-2018-2065
Tournois, L., & Rollero, C. (2020). What determines residents’ commitment to a post-communist city? A moderated mediation analysis. Journal of Product and Brand Management, 29(1), 52–68. https://doi.org/10.1108/JPBM-10-2018-2065
Udir Mišič, K., & Podnar, K. (2019). Perception of city management, fellow residents, and Perceived External Prestige (PEP) as antecedents of city affective commitment - The city marketing perspective. Cities, 84(August 2017), 66–74. https://doi.org/10.1016/j.cities.2018.04.016
Vaske, J. J., & Kobrin, K. C. (2001). Place Attachment and Environmentally Responsible Behavior. The Journal of Environmental Education, 32(4), 16–21. https://doi.org/10.1080/00958960109598658
Published
2024-07-03
Section
Articles
Copyright (c) 2024 Adella Nilam Ayu Anjani, Ifan Wicaksana Siregar
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
