Loyalitas Karyawan pada Universitas Swasta di Kota Bengkulu
Abstract
Loyalty in an organization is an important element in supporting the success of human resources in achieving company goals. This study aims to analyze employee loyalty in Private Universities in Bengkulu City and the factors that influence it. This study uses a quantitative approach with survey methods. The population of this study were all private university employees in the city of Bengkulu, amounting to 305 people, from a total population of 173 people with proportional ramdom sampling technique .The data analysis technique used is descriptive and inferential analysis. The results of this study prove that (1) employee loyalty is still relatively low (2) there is a positive and significant direct influence of compensation, empowerment and job satisfaction variables on employee loyalty, (3) There is a positive and significant direct effect of compensation and empowerment variables on job satisfaction, (4) There is a positive and significant direct effect of compensation variables on empowerment.
Keywords: Loyalty, Compensation, Empowerment, and Job Satisfaction.
References
Boussalem, A.B. (2014). Impact Of Employees' Empowerment On Organizational Loyalty Case Study On Algerian Communications Company. Arabian Journal of Business and Management Review (Nigerian Chapter., 2 (7).
Hassan, M., Hassan, S., Khan, M.F.A. & Iqbal, A. (2013). Impact of HR Practices on Employee Satisfaction and Employee Loyalty: An Empirical Study of Government Owned Public Sector Banks of Pakistan. Middle-East Journal of Scientific Research.
Hassanpoor, A., Mehrabi, J., Hassanpoor, M., Samangooei, B. (2012). Analysis of Effective Factors on Psychological Empowement of Employees (Case Study: Employees of Education Organization in 19 Regions in Tehran). American International Journal of Contemporary Research., 2( 8).
Hwang, K.P., & Wang, M.K. (2013). The Impact of Ethical Issues on Privatization: Employee Perseptions of HRM System, Job Satisfaction and Organizational Loyalty in the Taiwan Telecomminications Industry. African Journal of Business Management., 7.
Ivancevich, J.M., Konopaske, R., & Matteson, M.T. (2014). Organization Behavior & Management. Tenth Edition. New York: McGraw-Hill International Edition.
Khera, A. (2015). Impact Of Employee Empowerment On Job Satisfaction: An Empirical Analysis Of Banks In Chandigarh, India.International Research Journal of Human Resources and Social Sciences., 2(7).
Kreitner, R. & Knicki A. (2014). Organizational Behavior. USA: McGraw-Hill International, eight edition.
Khuong, M.N., Tien, B.D. (2013). Factors Influencing Employee loyalty Directly and Indirectly though Job Satisfaction A Study of Banking Sector in Ho Chi Minh City. International Journal of Current Research and Academic Review., 1( 4).
Lee, S.S. (2010). Relationships among Leadership Empowerment, Job Satisfaction, and Employee Loyalty in University Dining Student Workers. Dissertation Publishing UMI ProQuest.
Malik, M. E., Danish, R.Q., Munir, Y. (2012). The Impact of Pay and Promotion on Job Satisfaction: Evidence from Higher Education Institutes of Pakistan. American Journal of Economics.
Muguongo, M. M., Muguna, A.T., &. Muriithi, D.K. (2015). Effects of Compensation on Job Satisfaction Among Secondary School Teachers in Maara Sub- County of Tharaka Nithi County, Kenya. Journal of Human Resource Management., 3(6).
Nasurdin, M., Ling, C., & Fun, S. (2011). Service-Oriented Organizational Citizenship Behavior: Assessing The Predictive Role Of Human Resource Management Practices. International Journal of Arts & Sciences.
Noor, A., & Jamil, S. (2014). Factor Effecting Employee’s Satisfaction and Employee’s Satisfaction Contribution towards Employee’s Loyalty in Public Sector Organizations of Pakistan. International Journal of Innovation and Applied Studies., 7( 2).
Onsardi, A., Asmawi, M., & Abdullah, T. (2017). The effect of compensation, empowerment, and job satisfaction on employee loyalty. International Journal of Scientific Research and Management, 5(12), 7590-7599.
Onsardi, O. (2002). Pengaruh Tekanan Pekerjaan, Keterlibatan Pekerjaan, Konflik Keluarga-Pekerjaan dan Dukungan Sosial terhadap Kepuasan Kerja Karyawan Perguruan Tinggi Swasta di Propinsi Bengkulu (Doctoral dissertation, Program Pascasarjana Universitas Diponegoro).
Pramana, A., Suryoko, S., & Widiartanto. (2014). Pengaruh Kompensasi, Lingkungan Kerja, dan Beban Kerja Terhadap loyalitas Karyawan Melalui kepuasan kerja.
Robbins, S. P. & Judge, T.A. (2015). Organizational Behavior.New Jersey: Pearson Prentice Hall.
Salajeghe, S., Rezaei, S., & Ahmadi, M. (2015). Studying Factors Effecting Employee Empowerment in Golestan Province Departement of Roads and Transportation. International Journal of Economy, Management and Social Sciences., 4(1).
Senambela, L.P. (2016). Manajemen Sumber Daya manusia, Membangun Tim Kerja yang Solid Untuk meningkatkan Kinerja. Jakarta: Bumi Aksara.
Tavleen, S.S., Ibs, N., Ihfe. (2011). Antecedents And Consequences Of Employee Loyalty Towards The Organization: Empirical Evidence From Indian Software Industry. IJMS 18, University of Hyderabad India.
Vokic, N.P., & Herneus, T. (2015). The Triad of Job Satisfaction, Work Engagement and Employee Loyalty. Working Paper Series The Jubilee 5th South-East European (SEE) Meeting & Scientific Conference of Management Departments ‘Entrepreneurial Society. September 24-25, Croatia.
Waqas, A., Bashir, U., Satar, M.F, Abdullah, H.M,, Hussin, I.., Anjum, W., Ali, M.A, Arshad, R. (2014). Factors Influencing Job Satisfaction and Its Impact on Job Loyalty. International Journal of Learning & development., 4(2).
Hassan, M., Hassan, S., Khan, M.F.A. & Iqbal, A. (2013). Impact of HR Practices on Employee Satisfaction and Employee Loyalty: An Empirical Study of Government Owned Public Sector Banks of Pakistan. Middle-East Journal of Scientific Research.
Hassanpoor, A., Mehrabi, J., Hassanpoor, M., Samangooei, B. (2012). Analysis of Effective Factors on Psychological Empowement of Employees (Case Study: Employees of Education Organization in 19 Regions in Tehran). American International Journal of Contemporary Research., 2( 8).
Hwang, K.P., & Wang, M.K. (2013). The Impact of Ethical Issues on Privatization: Employee Perseptions of HRM System, Job Satisfaction and Organizational Loyalty in the Taiwan Telecomminications Industry. African Journal of Business Management., 7.
Ivancevich, J.M., Konopaske, R., & Matteson, M.T. (2014). Organization Behavior & Management. Tenth Edition. New York: McGraw-Hill International Edition.
Khera, A. (2015). Impact Of Employee Empowerment On Job Satisfaction: An Empirical Analysis Of Banks In Chandigarh, India.International Research Journal of Human Resources and Social Sciences., 2(7).
Kreitner, R. & Knicki A. (2014). Organizational Behavior. USA: McGraw-Hill International, eight edition.
Khuong, M.N., Tien, B.D. (2013). Factors Influencing Employee loyalty Directly and Indirectly though Job Satisfaction A Study of Banking Sector in Ho Chi Minh City. International Journal of Current Research and Academic Review., 1( 4).
Lee, S.S. (2010). Relationships among Leadership Empowerment, Job Satisfaction, and Employee Loyalty in University Dining Student Workers. Dissertation Publishing UMI ProQuest.
Malik, M. E., Danish, R.Q., Munir, Y. (2012). The Impact of Pay and Promotion on Job Satisfaction: Evidence from Higher Education Institutes of Pakistan. American Journal of Economics.
Muguongo, M. M., Muguna, A.T., &. Muriithi, D.K. (2015). Effects of Compensation on Job Satisfaction Among Secondary School Teachers in Maara Sub- County of Tharaka Nithi County, Kenya. Journal of Human Resource Management., 3(6).
Nasurdin, M., Ling, C., & Fun, S. (2011). Service-Oriented Organizational Citizenship Behavior: Assessing The Predictive Role Of Human Resource Management Practices. International Journal of Arts & Sciences.
Noor, A., & Jamil, S. (2014). Factor Effecting Employee’s Satisfaction and Employee’s Satisfaction Contribution towards Employee’s Loyalty in Public Sector Organizations of Pakistan. International Journal of Innovation and Applied Studies., 7( 2).
Onsardi, A., Asmawi, M., & Abdullah, T. (2017). The effect of compensation, empowerment, and job satisfaction on employee loyalty. International Journal of Scientific Research and Management, 5(12), 7590-7599.
Onsardi, O. (2002). Pengaruh Tekanan Pekerjaan, Keterlibatan Pekerjaan, Konflik Keluarga-Pekerjaan dan Dukungan Sosial terhadap Kepuasan Kerja Karyawan Perguruan Tinggi Swasta di Propinsi Bengkulu (Doctoral dissertation, Program Pascasarjana Universitas Diponegoro).
Pramana, A., Suryoko, S., & Widiartanto. (2014). Pengaruh Kompensasi, Lingkungan Kerja, dan Beban Kerja Terhadap loyalitas Karyawan Melalui kepuasan kerja.
Robbins, S. P. & Judge, T.A. (2015). Organizational Behavior.New Jersey: Pearson Prentice Hall.
Salajeghe, S., Rezaei, S., & Ahmadi, M. (2015). Studying Factors Effecting Employee Empowerment in Golestan Province Departement of Roads and Transportation. International Journal of Economy, Management and Social Sciences., 4(1).
Senambela, L.P. (2016). Manajemen Sumber Daya manusia, Membangun Tim Kerja yang Solid Untuk meningkatkan Kinerja. Jakarta: Bumi Aksara.
Tavleen, S.S., Ibs, N., Ihfe. (2011). Antecedents And Consequences Of Employee Loyalty Towards The Organization: Empirical Evidence From Indian Software Industry. IJMS 18, University of Hyderabad India.
Vokic, N.P., & Herneus, T. (2015). The Triad of Job Satisfaction, Work Engagement and Employee Loyalty. Working Paper Series The Jubilee 5th South-East European (SEE) Meeting & Scientific Conference of Management Departments ‘Entrepreneurial Society. September 24-25, Croatia.
Waqas, A., Bashir, U., Satar, M.F, Abdullah, H.M,, Hussin, I.., Anjum, W., Ali, M.A, Arshad, R. (2014). Factors Influencing Job Satisfaction and Its Impact on Job Loyalty. International Journal of Learning & development., 4(2).
Published
2018-11-23
Section
Articles
